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Orbest


274 reviews
Headquarters: Rua Duque de Palmela, 23 Lisboa, Lisbon 1250-097 Portugal 011 351 21 555 0685 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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274 Reviews from our TripAdvisor Community

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274 reviews from our community

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Showing 12: English reviews
Portugal
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed yesterday
NEW

Good airline, nice staff, tasty food ! Flying takes about 7 hours from Lisbon airport and usuly leaves on time. The seats are comfortable but the space for legs could be more, mainly if you have long legs. You can buy the seats in advance when you bookthe tickets. You pay 15 euros per person and 80 if you seat...

Date of travel: December 2018
More 
International Economy Lisbon - Punta Cana

Helpful?
Thank Marilia B
Lisbon, Portugal
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed October 26, 2018

A company that works within the expectations, without luxuries or extra comforts. A company that works within the expectations, without luxuries or extra comforts. The food service is poor. Having to pay to have the headphones seems to me maladjusted

Date of travel: October 2018
International Economy Lisbon - Varadero
Helpful?
Thank margm956
Lisbon, Portugal
Level 6 Contributor
45 reviews
106 helpful votes
Reviewed September 30, 2018

This company is getting worse. We arrived at the airport 3 hours before the flight and most of the time was spent in the row checking-in . Ther return flight was even worse in check-in. A nightmare. Flight attendants are arrogant and don't speak portuguese. Some Spanish and others Italian. They are careless, constantly spill the drinks over people. The...

Date of travel: September 2018
More 
International Economy Lisbon - Varadero

Helpful?
Thank Carla M
Lisbon, Portugal
Level 3 Contributor
18 reviews
7 helpful votes
Reviewed July 24, 2018

Smoth flight. Friendly Crew , food is ok. We have bought a charter flight, só cam not expected 5 stars service. But cannot complain

Date of travel: July 2018
International Economy Lisbon - Montego Bay
Helpful?
Thank paula99992016
Lisbon, Portugal
Level 4 Contributor
35 reviews
6 helpful votes
Reviewed July 19, 2018

nothing much to say other than the food is quickly decreasing in quality !! leg room ( as in many others ) e " limited to say the least ( same as others )

Date of travel: June 2018
International Economy Lisbon - Punta Cana
Helpful?
2 Thank Luis O
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed June 28, 2017

Smooth flight but there wasn't enough space for my legs. It's was very unconfortabble to fligh almost 10 hours without space. Meals were weak and the staff was unfriendly

Date of travel: June 2017
International Economy Lisbon - Montego Bay
Helpful?
3 Thank Ricardo Gil S
Level 4 Contributor
24 reviews
4 helpful votes
Reviewed June 26, 2017

Friendly staff on board, space between seats and comfort of the same note so good... very reduced for a flight of so many hours. Recent films and episode series available.

Date of travel: June 2017
International Economy Madrid - Havana
Helpful?
1 Thank mariadM4350ZZ
Portugal - ST
Level 6 Contributor
116 reviews
40 helpful votes
Reviewed May 24, 2017

It's a charter company. There is no division of classes. The flight was Lisbon-Punta Cana-Lisbon. Legroom normal. Normal food with two dishes of your choice. On the flight back plus dinner they also offered breakfast :-). On the outbound flight the crew was Portuguese and on the Spanish return (but they spoke very well Portuguese). The flights were always on...

Date of travel: November 2016
More 
International Economy Lisbon - Punta Cana

Helpful?
Thank António J C
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed April 30, 2017

This was my first trip to Europe. Price was good, not too expensive considering I was flying from Cancun,MX. The only issue was the space in between seats, I'm 6'4 tall and I suffered for 9.5 hours. Besides that, everything was alright.

Date of travel: May 2016
International Economy Cancun - Barcelona
Helpful?
Thank Andres A
Lisbon, Portugal
Level 6 Contributor
45 reviews
106 helpful votes
Reviewed September 26, 2016

I usually travel with this company and this year's airplane was awful. It seems like it's very old. The smell (of urine) in the whole airplane during most part of the trip was disgusting. Last year's airplane was a luxury comparing to this one. I thing that it is now doing Madrid/Punta Cana. There is a pre-seating service but too...

Date of travel: June 2016
More 
International Economy Lisbon - Punta Cana

Helpful?
1 Thank Carla M
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