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Orbest


256 reviews
Headquarters: Rua Duque de Palmela, 23 Lisboa, Lisbon 1250-097 Portugal 011 351 21 555 0685 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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256 Reviews from our TripAdvisor Community

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256 reviews from our community

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Showing 9: English reviews
Lisbon, Portugal
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed July 24, 2018

Smoth flight. Friendly Crew , food is ok. We have bought a charter flight, só cam not expected 5 stars service. But cannot complain

International Economy Lisbon - Montego Bay
Helpful?
Thank paula99992016
Lisbon, Portugal
Level 4 Contributor
31 reviews
6 helpful votes
Reviewed July 19, 2018

nothing much to say other than the food is quickly decreasing in quality !! leg room ( as in many others ) e " limited to say the least ( same as others )

International Economy Lisbon - Punta Cana
Helpful?
2 Thank Luis O
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed June 28, 2017

Smooth flight but there wasn't enough space for my legs. It's was very unconfortabble to fligh almost 10 hours without space. Meals were weak and the staff was unfriendly

International Economy Lisbon - Montego Bay
Helpful?
3 Thank Ricardo Gil S
Level 4 Contributor
23 reviews
4 helpful votes
Reviewed June 26, 2017

Friendly staff on board, space between seats and comfort of the same note so good... very reduced for a flight of so many hours. Recent films and episode series available.

International Economy Madrid - Havana
Helpful?
1 Thank Maria D
Portugal - ST
Level 6 Contributor
116 reviews
40 helpful votes
Reviewed May 24, 2017

It's a charter company. There is no division of classes. The flight was Lisbon-Punta Cana-Lisbon. Legroom normal. Normal food with two dishes of your choice. On the flight back plus dinner they also offered breakfast :-). On the outbound flight the crew was Portuguese and on the Spanish return (but they spoke very well Portuguese). The flights were always on...

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International Economy Lisbon - Punta Cana

Helpful?
Thank Anatorv
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed April 30, 2017

This was my first trip to Europe. Price was good, not too expensive considering I was flying from Cancun,MX. The only issue was the space in between seats, I'm 6'4 tall and I suffered for 9.5 hours. Besides that, everything was alright.

International Economy Cancun - Barcelona
Helpful?
Thank Andres A
Lisbon, Portugal
Level 6 Contributor
44 reviews
106 helpful votes
Reviewed September 26, 2016

I usually travel with this company and this year's airplane was awful. It seems like it's very old. The smell (of urine) in the whole airplane during most part of the trip was disgusting. Last year's airplane was a luxury comparing to this one. I thing that it is now doing Madrid/Punta Cana. There is a pre-seating service but too...

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International Economy Lisbon - Punta Cana

Helpful?
1 Thank Carla M
Sintra
Level 3 Contributor
17 reviews
7 helpful votes
Reviewed August 5, 2016 via mobile

We were coming back from holiday in Mexico. The check in lady told us that our group of 8 was given seats in the same line, mentioning that it was line 21. When we arrived at the plane we realised that actually she gave us seats in three different lines- lines 28, 29 and 30 - and one of us...

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International Economy Cancun - Lisbon

Helpful?
Thank MiguelSintra
Alenquer, Lisboa, Portugal
Level 3 Contributor
16 reviews
7 helpful votes
Reviewed August 4, 2016

First time flying with Orbest and first charter fly, so no expectation about it. It was a Airbus A320, the seats are comfortable and with enough leg room. The flight was fully booked as a charter should be. The crew was very friendly and helpful. The flight was smooth and calm. The return was a little delayed because of a...

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Europe Economy Lisbon - Fuerteventura

Helpful?
Thank hernani_magalhaes
See travel tips for airlines
“get there early !”
l0liveira, 19 Jul 2018 | Read review
“Please avoid”
ricardogils, 28 Jun 2017 | Read review
“Don´t expect a great airplane. We are talking about charter company”
Anatorv, 24 May 2017 | Read review
“Buy the extra leg room seats...”
andresa383, 30 Apr 2017 | Read review
“chek in on line”
Anac0nde, 19 Sep 2018 | Read review
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