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Sun Air Express


101 reviews
Headquarters: 3201 Griffin Road Ft Laurderdale, Fort Lauderdale, FL 33312 +1 844-878-6247 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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101 Reviews from our TripAdvisor Community

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101 reviews from our community

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Showing 17: English reviews
Slovakia
Level 6 Contributor
102 reviews
213 helpful votes
Reviewed 2 weeks ago via mobile

Normal good airline. Everything was wihout problem. We were on time... staffs friendly without any mistakes.... Plane was newer boeing 737-800.... Sun express is normal ,stadard airline...for short flights its OK

Europe Economy Vienna - Antalya
Helpful?
Thank Vlk777alfa
Minnesota
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed April 13, 2018

We appreciate flying Sun Country to Florida in Feb and Alaska during the summer because of the affordability and the user-friendly scheduling. My flight arrived about 3:20 instead of 3:30 as the pilots wanted to get us in before a storm.Only issue was Sun Country had three flights coming into the same luggage carousal at MSP within 15 minutes of...

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Domestic Economy Orlando - Minneapolis

Helpful?
Thank Melonie S
Bucharest, Romania
Level 4 Contributor
19 reviews
9 helpful votes
Reviewed March 4, 2018

I recommend. Fast and efficient embarqment, smooth flight. Just our luggage arrived in Antalya damaged. We did what we had to do, finally they sent us a new suitcase. Done. Thanks, no more stress. .

Europe Economy Bonn - Antalya
Helpful?
Thank danielcostinc
Cork, Ireland
Level 4 Contributor
35 reviews
13 helpful votes
Reviewed February 13, 2018

flew Dublin izmir can't complain food was nice , staff were on point , took off and landed on time , nice experience on the return leg as we flew on a brand spanking new Boeing 737-800NG new bigger seats more leg room and quiet , great experience

Europe Economy Dublin - Izmir
Helpful?
1 Thank Danny O
Riyadh, Saudi Arabia
Level 6 Contributor
466 reviews
176 helpful votes
Reviewed February 12, 2018

A budget airline with satisfactory services. The seating and flight services were just ok but they were comparable to the fares the airline had charged. The mid-flight snacks were also OK.

Domestic Economy Izmir - Kayseri
Helpful?
Thank waqarsarwar
Porto, Portugal
Level 4 Contributor
23 reviews
27 helpful votes
Reviewed August 16, 2017

Everything was very friendly, no machines, real people to talk to at check in. Extremely friendly gate agent every one a person with person treatment.

Europe Economy Frankfurt - Izmir
Helpful?
Thank helena_sou
Kiltimagh, Ireland
Level 6 Contributor
83 reviews
34 helpful votes
Reviewed July 25, 2017

Plenty of leg room first of all the seats were very comfy, there was also plenty of overhead baggage space as there was a lot of baggage in the hold as there was 1 free bag per person. Onboard staff were very friendly and would fly again with them no problem

Europe Economy Dublin - Izmir
Helpful?
1 Thank narr0w
Fredrikstad, Norway
Level 2 Contributor
6 reviews
Reviewed July 13, 2017 via mobile

I was hungry so before i order something's i asked if i can pay by card then she say of course. So i ordered some stuff for eat and drink and then when I tryed to pay with my card then they tryed and said they have technical problem so I could only pay cash. But I didn't have any...

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Domestic Economy Diyarbakir - Antalya

Helpful?
Thank Bawer B
Mannheim, Baden-Württemberg, Germany
Level 4 Contributor
26 reviews
28 helpful votes
Reviewed June 27, 2017

Great Seats, good time to fly 11:50 and arrival just during peak time and plenty of time to enjoy the evening.

Europe Economy Antalya - Frankfurt
Helpful?
Thank Louis S
Germany
Level 4 Contributor
29 reviews
6 helpful votes
Reviewed June 27, 2017

Pilot very talkative and informative unlike Air Berlin going out. Never heard one word from him. Flight attendants were brilliant and so helpful. On time and a joy to travel with this Antalya based airline.

Europe Economy Palma de Mallorca - Dusseldorf
Helpful?
Thank stephensaunders2
See travel tips for airlines
“allow ample time for luggage pick up in MSP”
melonies159, 13 Apr 2018 | Read review
“We were booked on euro wings but this was a relief aircraft.”
stephensaunders2, 27 Jun 2017 | Read review
“take food and drink cause you get nothing unless you pay their outlandish prices”
SMH713, 3 Oct 2016 | Read review
“Small plane not suitable for those with difficulty with stairs”
Lytes2c, 3 Aug 2016 | Read review
“If you are connecting from larger carrier to Sun Air & have checked bags make sure to allow at least 1.5hrs to get your bag & recheck.”
MorwensCat, 3 Aug 2016 | Read review
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