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Sriwijaya Air


307 Reviews
Headquarters: Kawasan M1 Bandara Soekarno - Hatta Tangerang, Tangerang 19120 Indonesia +62 21 5591 7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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307 Reviews from our TripAdvisor Community

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307 reviews from our community

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Showing 116: English reviews
Alberta, Canada
Level 6 Contributor
1,018 reviews
406 helpful votes
Reviewed 4 days ago
NEW

Remembering that this is a budget airline (only USD 110 from DPS to DIL!), my hopes were not high. I was warned that the flight could be delayed. All went well. International check-in online was not possible on their website. When we checked in at the DPS ticket counter, without asking, we were given seats on the exit row, so...

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Southeast Asia Economy Denpasar - Dili

Helpful?
Thank Professional-Pilgrim
Bogor, Indonesia
Level 5 Contributor
27 reviews
1 helpful vote
Reviewed 1 week ago

Currently I have to go early to Malang city, East Java, and only Sriwijaya Air fly earlier, Checkin counter at Terminal F2, very crowded, and the plane was parking some distance from the F 5 Gate, so we have to ride the bus. During fly, We got only small Bread and Mineral Water, and in the airplane flight attendants sell...

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Domestic Economy Jakarta - Malang

Helpful?
Thank Deddy T
Level 5 Contributor
37 reviews
2 helpful votes
Reviewed 1 week ago

delayed half an hour, the plane was not so good, it was like no-space for legroom then i slept most of the time since there were too much turbulence but the good thing was it flew so fast even got delayed.

Southeast Asia Economy Denpasar - Surabaya
Helpful?
Thank Echa M
Malang, Indonesia
Level 6 Contributor
136 reviews
15 helpful votes
Reviewed 1 week ago

As a low cost carrier, this airways has prioritized on safety and convenience during the flight. I found this airways one of the recommandable low cost carrier in Indonesia.

Domestic Economy Jakarta - Malang
Helpful?
Thank Raymond V
Level 6 Contributor
221 reviews
39 helpful votes
Reviewed 2 weeks ago via mobile

This flight is offering standard flight with cheap price same with others carrier. Legroom average, seat comport average, no seat entertainment, got free snack and baggage. This flight has never experience delay from schedule as I know so far.

Domestic Economy Tembagapura - Sorong
Helpful?
Thank Asep H
Canggu, Indonesia
Level 6 Contributor
531 reviews
224 helpful votes
Reviewed 2 weeks ago

Actually flew NAM - a subsidiary of Sri Wijaya. Checked in about 1 hour before the flights and then guess what – delayed, then delayed again, and eventually the Nam flight scheduled after us, took off before us, and we were a good 4 hours late. Minimal service, AC way too cold – what a rubbish flight. Still, only 70...

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Domestic Economy Banyuwangi - Jakarta

Helpful?
Thank ricky_indo
Level 1 Contributor
3 reviews
Reviewed 3 weeks ago via mobile

We booked a flight the 22st of December 2017 10:35am from denpasar to maumere (Indonesia). When we arrived on the airport nicely on time they told us that the plain had time change from 10:35am to 1:30pm and told us we had a mail from it!! We never had this mail!! Oke * happened we want to stay happy it's...

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Domestic Economy Lombok - Maumere

Helpful?
Thank Folkert-Ruurd K
Level 4 Contributor
23 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

Flight was 7 hours late and the departure time kept getting pushed back. At check in, we were told the flight would be boarding 2 hours late. When we got the gate at boarding time, they told us that it would only be 1.5 hours later. At that time, they again told us it was delayed. The plane was coming...

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Domestic Economy Sorong - Makassar

Helpful?
1 Thank Bella00100
Level 2 Contributor
5 reviews
Reviewed 3 weeks ago via mobile

First experience fly with sriwijaya air very comfortable not bad for economy class. No delay. I realy enjoy fly with Sriwijaya air

Domestic Economy Jakarta - Pangkalan Baru
Helpful?
Thank Thomas K
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 4 weeks ago via mobile

No real complaints about the in-flight service or check-in process. The flight however, was delayed by more than 30 minutes. Incase you have a connecting flight make sure you leave enough time between flights.

Domestic Economy Surabaya - Yogyakarta
Helpful?
Thank Sanjal S
See travel tips for airlines
“Try for an Exit Row seat”
Professional-Pilgrim, 12 Jan 2018 | Read review
“You must bring your own food, if you want, because this airline give you only Bread and Mineral water.”
109deddyt, 9 Jan 2018 | Read review
“Short trips (less than two hours) recommended.”
, 5 Jan 2018 | Read review
“I'll go with Garuda Indonesia next time!”
taniamteixeira, 6 Dec 2017 | Read review
“if your height more than 185 cm, you should choose only near the exit window.”
680luqmanh, 3 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
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