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Sriwijaya Air


444 reviews
Headquarters: Kawasan M1 Bandara Soekarno - Hatta Tangerang, Tangerang 19120 Indonesia 011 62 21 55917777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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444 Reviews from our TripAdvisor Community

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444 reviews from our community

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Showing 182: English reviews
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 2 days ago
NEW

I flew with my family. Although it was 30 minutes late, it did not take long because of the friendly cabin crew service

Asia Economy Semarang - Denpasar
Helpful?
Thank christiandi a
1 review
Reviewed 3 days ago
NEW
via mobile

I had to flight with them from Jakarta to Malang. But it got delayed like 45 Minutes. And then when it just about to take off suddenly they said there were technical problems and they asked us to leave the airplane. And now we have to wait from another airplane from jogja. I'm writing this right now because I'm just...

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Domestic Economy Jakarta - Malang

Helpful?
Thank cheese c
Italy
Level 5 Contributor
89 reviews
11 helpful votes
Reviewed 4 days ago
NEW

In Indonesia its my third choice for domestic flights, i normally choose it only when Garuda or Batik is not available.

Domestic Economy Merauke - Manokwari
Helpful?
Thank TripGau
2 reviews
Reviewed 4 days ago
NEW
via mobile

Range between chair yoo small for my legs And we dont have any smile from stewardeses.. They only give me flat face.

Southeast Asia Economy Denpasar - Jakarta
Helpful?
Thank tomi h
2 reviews
Reviewed 4 days ago
NEW
via mobile

Booked a flight from Denpasar to Kalimantan, as this is a transit trip to makasar all passengers have to be delayed more less 3hours. Instead of 5:30pm changed to 8pm, where I or most of the passengers were already in since 3:30pm. What an experience. The worse part was that there was no information/message says that the flight is delayed....

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Southeast Asia Economy Denpasar - Balikpapan

Helpful?
Thank Ensi A
HK
Level 3 Contributor
13 reviews
5 helpful votes
Reviewed 5 days ago
NEW
via mobile

Laughably poor. It seems that their 'schedule' is more just a rough guideline of when they might bother to take off. We booked for a 2:10pm flight (flight time of 55 minutes). This was rescheduled to 3pm (they didn't bother emailing to tell us). At the airport it was then delayed. New flight time of 4:10pm. Boarded at 3:55pm (got...

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Southeast Asia Economy Denpasar - Labuan Bajo

Helpful?
Thank ATwoNomad
Athens, Greece
Level 3 Contributor
2 reviews
Reviewed 5 days ago
NEW
via mobile

Nam air flights to and from labuan bajo are always 3hours late, a delay which is never announced but is a permanent, fixed feature due to the fact that they have squizzed an extra flight to Lombok. Avoid unless you want to spend holiday time at Airports.

Southeast Asia Economy Denpasar - Labuan Bajo
Helpful?
Thank marian9813
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 6 days ago
NEW
via mobile

We had already two flights with Nam Air and were absolutely happy. The price was cheap and the service really good and the crew was very friendly 👍🏻 The planes were good and in good condition and the legroom was better than with some of the big brands. We would definitely recommend flying with Nam Air...

Domestic Economy Semarang - Central Kalimantan
Helpful?
Thank Kilian T
Level 3 Contributor
8 reviews
1 helpful vote
Reviewed 1 week ago via mobile

I went to Labuan Bajo airport and waited for my fight to Bali at the terminal. I was then told there was a volcanic eruption on Bali that left the airport closed. When i went to the ticket office I had to wait in line behind 6-8 people and it took well over an hour before it was my turn...

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Asia Economy Labuan Bajo - Denpasar

Helpful?
Thank Nicholas J
Dubai, United Arab Emirates
Level 5 Contributor
63 reviews
23 helpful votes
Reviewed 2 weeks ago

After checking all my paperwork, the staff refused to let me onto their flight as they said I needed another letter to get my visa on arrival in East Timor. I had no option, but to refund. They had all excuses on why the admin fee was 90% of the refund fee and said they'll pay 20 USD into an...

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Southeast Asia Economy Denpasar - Dili

Helpful?
Thank Wandering_Bushman
See travel tips for airlines
“Best tip: Don't fly them.”
Wandering_Bushman, 5 Jul 2018 | Read review
“they extra care my 12th year old boy. thank you soo much”
immanuelnoelj, 22 May 2018 | Read review
“Do not fly with neither Nam Air nor Sriwijaya Air!”
, 4 Apr 2018 | Read review
“Do not fly with them”
Zee337, 29 Mar 2018 | Read review
“You must prepare also snacks, additional drinking water, books, newspapers or magazines, or listen music or anything with your mobile phone.”
109deddyt, 24 Mar 2018 | Read review
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