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Batik Air


844 reviews
Headquarters: Jl. Gajah Mada, 7 Jakarta, Jakarta 10130 Indonesia 011 62 804 177 8899 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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844 Reviews from our TripAdvisor Community

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844 reviews from our community

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Showing 482: English reviews
Perth, Australia
Level 4 Contributor
35 reviews
33 helpful votes
Reviewed 2 days ago
NEW

I am really finding it hard to find something good to say, I guess I could mention that we took off on time and landed on time. Other than that Batik needs to read Business class for dummies. No business lounge at Denpasar so left high and dry. Can’t allocate your seat even when you pay for business Food, not...

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International Business Class Denpasar - Perth

Helpful?
Thank Ivebeenobalitoo
Perth, Australia
Level 4 Contributor
30 reviews
11 helpful votes
Reviewed 3 days ago
NEW

The flight left on time, arrived on time,the food was adequate, the plane was clean, the entertainment worked. The only minor issue I had was with the seating arrangements, we where a group of 3 adults and 2 children under 10 and the seats allocated placed the 3 adults together on one side of the aisle and the 2 children...

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International Economy Perth - Denpasar

Helpful?
Thank Glint_Bladesong
Jakarta, Indonesia
Level 6 Contributor
470 reviews
194 helpful votes
Reviewed 4 days ago
NEW

Things have change since my last flight with Batik Air in February 2017, unfortunately it was for the worst. Safety is still their main and top priority, just like any other airline in the world so no worries about that. But other than that, the quality of service is deteriorating. First of all is their tardiness, my flight in the...

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Domestic Economy Jakarta - Surabaya

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Thank fajaradiartha
Perth, Australia
Level 3 Contributor
17 reviews
2 helpful votes
Reviewed 5 days ago
NEW

Travel Batik from Perth to Bali return and was happy with the service. The meal was very basic as was the drink selection.(No alcohol is served on the flight). Inflight movies were great even though the selection was a bit out dated. Leg room was very good and cabin staff were polite. Both flights were on time. Would fly with...

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International Economy Perth - Denpasar

Helpful?
Thank Serpy28
Canberra, Australia
Level 2 Contributor
5 reviews
Reviewed 1 week ago via mobile

Check in was good. The plane was new 1yrs old a320 No entertainment tho. Then again the flight was only 55min. Snacks and drinks was a good.couldnt really fault anything. Good on you batik. Very impressed.

Domestic Economy Yogyakarta Region - Jakarta
Helpful?
Thank titohasan55
Perth, Australia
2 reviews
Reviewed 1 week ago

Good deal on flight price which included food, cargo luggage and comfortable seats. Took off and arrived as per schedule

International Economy Perth - Denpasar
Helpful?
Thank lorrie2kk
Hong Kong, China
Level 6 Contributor
247 reviews
170 helpful votes
Reviewed 1 week ago via mobile

not much of a choice if you want to go to halim airport in jakarta, it was pleasant if you kept your expectations low. check in was courteous but disorganised ... we chose to stay until we saw our bags were properly tagged before leaving for our departure gate. when we landed in jakarta we noticed a banner requesting business...

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Domestic Business Class Yogyakarta Region - Jakarta

Helpful?
Thank josephg493
Perth, Australia
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

Great operator, just did a PTH-DPS round trip and not only was it cheaper they’re a full service airline (no alcohol) with a good meal and unlimited soft drinks and water. Friendly crew, plenty of legroom and pretty much on time each leg. Flown Jetstar in the past and they are very poor by comparison with ignorance and arrogance to...

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International Economy Denpasar - Perth

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Thank irishofficerdible
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed 2 weeks ago

We booked on the Batik Air website and it couldn't be easier. We received the email with our Etickets very quickly. Arrived at the airport in good time and didn't queue for long (all allocated desks were in use). Some airlines think it is alright to have 5 desks allocated but only open 3 (past experience). Batik Air are a...

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International Economy Perth - Denpasar

Helpful?
Thank mayfam1952
Jakarta, Indonesia
Level 1 Contributor
4 reviews
Reviewed 3 weeks ago

everything is great ... very good service, nice food and tea and the most important things is very nice landing :) i'm happy fly with batik air

Asia Economy Jakarta - Denpasar
Helpful?
Thank arrogantz78
See travel tips for airlines
“Just sit back, relax and enjoy the flight”
mayfam1952, 27 Oct 2018 | Read review
“dont be late... you'll missing the flight :)”
arrogantz78, 24 Oct 2018 | Read review
“if you using batik air with children, do not have an expectation to have a front seat”
syafika2016, 15 Oct 2018 | Read review
“Book with another airline”
mcarr6, 12 Oct 2018 | Read review
“Booked with malindo so our pick up driver had different flight dtails because you actually fly with batik and driver couldnt track it”
Somnoakgetaway, 11 Oct 2018 | Read review
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