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Batik Air


830 reviews
Headquarters: Jl. Gajah Mada, 7 Jakarta, Jakarta 10130 Indonesia 011 62 804 177 8899 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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830 Reviews from our TripAdvisor Community

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830 reviews from our community

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Showing 472: English reviews
Perth, Australia
Level 6 Contributor
184 reviews
70 helpful votes
Reviewed 2 weeks ago

We booked this flight through the Malindo Air website, as they had good reviews. We didn't realize we were flying Batik Air. Perhaps an oversight on our part? After our boarding gate was changed 4 times, we finally got to board 30 minutes late. We sat on the tarmac for another 30 minutes for reasons unknown to us. During this...

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International Economy Denpasar - Perth

Helpful?
1 Thank ShoeiFantaRaraBubba
South Tangerang, Indonesia
Level 3 Contributor
9 reviews
Reviewed 2 weeks ago via mobile

Flying with family and children is very important to choose right airlines. Batik Air is one of good airlines. No delay, excellent service by stewards, clean and comfortable air craft. Recommended for travelers

Domestic Economy Jakarta - Banda Aceh
Helpful?
Thank Lucky N
Perth, Australia
Level 4 Contributor
15 reviews
10 helpful votes
Reviewed 2 weeks ago via mobile

I have to be honest and say we had never heard of Batik Air before but after researching flights to Bali for a friends wedding we decided to choose Batik as they offered all the inclusions (Food, baggage & entertainment) in the one price. The flight from Perth to Bali was great, we boarded and left on time and it...

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International Economy Perth - Denpasar

Helpful?
Thank mandy s
Perth, Australia
Level 4 Contributor
30 reviews
7 helpful votes
Reviewed 2 weeks ago

I was surprised at how much I enjoyed this flight. For a low fare it provided all the extras such as 18-20kg of luggage, a meal and inflight service for no extra cost. As mentioned, the leg room was noticable, the food ok for plane food and plenty of movies to choose from. They didn't offer booze but I can...

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International Economy Denpasar - Perth

Helpful?
Thank Jode2014
Belitung Island, Indonesia
2 reviews
Reviewed 2 weeks ago

the service is good and comfortable, there is no flight delay. In addition, it is also clean and friendly, friendly to the recipient

Domestic Economy Jakarta - Belitung Island
Helpful?
Thank tourvisitbelitung
gold coast
Level 3 Contributor
18 reviews
4 helpful votes
Reviewed 2 weeks ago

The flight was amazing and the most comfortable I have ever flown long distance, I was able to sleep and awake feeling relaxed and ready for my amazing adventure, thank you Batik Air for making me and my families holidays just that little bit special.....

International Business Class Perth - Lombok
Review collected in partnership with ASUS 12 W8 IE Bookmark

Helpful?
Thank Wayne F
Yanchep, Australia
Level 4 Contributor
27 reviews
1 helpful vote
Reviewed 2 weeks ago

We were not very happy with our flight operated by Malindo Airlines under the Batik name and plane. On both legs of the trips we were dehydrated from lack of drinks available on the plane and on the return to perth we weren't even allowed to bring bottles of water we had just purchased in the gate area inside security...

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International Economy Perth - Denpasar

Helpful?
Thank lordofcb
Jakarta, Indonesia
Level 4 Contributor
31 reviews
6 helpful votes
Reviewed 3 weeks ago

I have to say goodbye to Bali, and Jakarta is welcoming me as my home town. This business trip, I flew with Batik Air. Batik Air is a Lion Airline group. There was a delay for 20 minutes from the original schedule. The leg space is acceptable for domestic flight, the flight attendants give a warm welcome & services, there...

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Southeast Asia Economy Denpasar - Jakarta

Helpful?
Thank Ivans K
Perth, Australia
Level 3 Contributor
15 reviews
8 helpful votes
Reviewed 3 weeks ago

good introduction to business class for our flight to Bali service allround very good had the option of using qantas club in perth which was great, good coffee, and toast. Service and meal on the plane good, we found it worthwhile paying the extra to enable my wife to stretch out seating good.

International Business Class Perth - Denpasar
Helpful?
Thank RAYSLIM48
2 reviews
Reviewed 3 weeks ago

i had a great flight, very comfort. the staff really helpful. also the snack are good. maybe can give us a little more.

Domestic Economy Jakarta - Pekanbaru
Helpful?
Thank frank_oke16
See travel tips for airlines
“if you using batik air with children, do not have an expectation to have a front seat”
syafika2016, 15 Oct 2018 | Read review
“Book with another airline”
mcarrick6, 12 Oct 2018 | Read review
“Booked with malindo so our pick up driver had different flight dtails because you actually fly with batik and driver couldnt track it”
Somnoakgetaway, 11 Oct 2018 | Read review
“Can’t book seats online just have to take pot luck when you check o”
kendelle2013, 10 Oct 2018 | Read review
“bring your own favorite food, bring your best earphone.”
madeagustarimbawa, 9 Oct 2018 | Read review
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