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Batik Air


590 Reviews
Headquarters: Jl. Gajah Mada, 7 Jakarta, Jakarta 10130 Indonesia +62 80 4177 8899 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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590 Reviews from our TripAdvisor Community

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590 reviews from our community

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Showing 310: English reviews
Jakarta, Indonesia
Level 3 Contributor
21 reviews
1 helpful vote
Reviewed 1 week ago

Midnight flight, everything went Smooth, friendly Check in, no waiting Time, punctual departure, free water and coffee during flight, friendly staff, luggage delivered waiting Time in Jakarta only 15 Minutes. Will Book again

Southeast Asia Economy Denpasar - Jakarta
Helpful?
Thank ExVotoFatum
Jakarta, Indonesia
Level 3 Contributor
13 reviews
7 helpful votes
Reviewed 1 week ago via mobile

Some airlines delays max at 30min... this company airline delay can up to 2 hours... I suggest pay a little extra or choose Citilink or Garuda Indonesia...

Southeast Asia Economy Denpasar - Jakarta
Helpful?
Thank halimanr
Kochi (Cochin), India
Level 5 Contributor
63 reviews
17 helpful votes
Reviewed 1 week ago

Its cheap and get what you pay for. You will really get fed with the delays that will happen frequently.

Southeast Asia Economy Jakarta - Kuala Lumpur
Helpful?
Thank Taju J
Level 4 Contributor
27 reviews
7 helpful votes
Reviewed 2 weeks ago via mobile

Online check-in was a hassle. I could not access the booking online, had to call up the Batik Air office from India to reserve a vegetarian meal. In the airport were were told no aisle or window seats were available. We were assigned middle row seats at different corners of the aircraft. At the boarding area, three boards displayed three...

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Domestic Economy Jakarta - Surabaya

Helpful?
Thank Sanjal S
Perth, Australia
Level 4 Contributor
36 reviews
26 helpful votes
Reviewed 2 weeks ago

Very nice Airline to fly with but would not like a long flight with them. Very good service and the food though small was very nice but a dry flight.I would travel with them again.

International Business Class Perth - Denpasar
Helpful?
1 Thank lash045
Jakarta, Indonesia
Level 6 Contributor
138 reviews
35 helpful votes
Reviewed 2 weeks ago

Batik Air is a subsidiary of the Lion Air group. Although Lion Air is budget flights company, Batik Air is a kind of a "cross-over". The seats have more space, there is a video screen with movies etc. (bring your own earphones) and a USB charger outlet. It is our favorite budget airline.

Domestic Economy Jakarta - Surabaya
Helpful?
Thank AndrevdM
Surabaya, Indonesia
Level 4 Contributor
17 reviews
5 helpful votes
Reviewed 2 weeks ago via mobile

I am traveller and very often use this airline and just now I wrote a review for Batik Air. This airline is very good and recommended because of their schedule is ON TIME instead of their services. Change your preferred airline to Batik Air because Batik Air knows that "time" is valuable and important.

Domestic Economy Jakarta - Makassar
Helpful?
Thank Andakri
Dwellingup, Australia
2 reviews
Reviewed 2 weeks ago

Hostess uniforms filthy, plane filthy, hot water and cool drink - no ice. And the fact you have ear phones that are collected and re issued to the next user is beyond belief!!!! This was our first flight with Batik and will be my last. If they want to stay flying out of Perth, Best they lift their game!!!

International Economy Perth - Denpasar
Helpful?
Thank Rexy71
Jakarta, Indonesia
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago via mobile

It’s been a while since my last flight with Batik Air. And it was my first time to travel with Batik Air. Crew was friendly and attentive. Good leg room space. I was pretty happy about how a small Indonesian airline has such amazing services, I would definitely recommend Batik Air.

Domestic Economy Jakarta - Yogyakarta
Helpful?
Thank enyaayuningtiyas
Level 4 Contributor
34 reviews
7 helpful votes
Reviewed 2 weeks ago via mobile

We flew with Batik air/lion air from jakarta to denpasar. First of all the terminal that Lion air uses is really old and quite dirty. Second off all there was an hour delay that no one told us about, neither was it written on any boards. When we got to the bus that took us to the plane from the...

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Asia Economy Jakarta - Denpasar

Helpful?
Thank Isold Gna I
See travel tips for airlines
“This is a low-cost carrier so adjust the expectations accordingly.”
therealDKLo, 20 Apr 2018 | Read review
“If you pay for a cheaper flight with a cheaper airline... don't whinge about it...if you want business, pay for it...”
Franzone1, 15 Apr 2018 | Read review
“for business there is a lounge in Perth but not in Denpasar. go to the first wave cafe instead.”
lash045, 10 Apr 2018 | Read review
“Bring your own headphones”
AndrevdM, 10 Apr 2018 | Read review
“Book with someone else”
Rexy71, 9 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
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