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Bassaka Air


92 reviews
Headquarters: #335 Preah Sihanouk Boulevard, Phnom Penh 12253 Cambodia 011 855 23 217 613 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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92 Reviews from our TripAdvisor Community

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92 reviews from our community

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Showing 80: English reviews
Kuala Lumpur, Malaysia
Level 6 Contributor
170 reviews
108 helpful votes
Reviewed today
NEW
via mobile

It's a small outfit with strong links to domestic destinations. Has a niche market for the Macau- Phnom Penh sector. I guess it ferries the casino high rollers. The check-in and in-flight experience were as expected, a plus point for a small airline. Yes, go ahead and fly Bassaka with peace of mind.

Date of travel: July 2018
Domestic Economy Phnom Penh - Siem Reap
Helpful?
Thank Ric_L123
Level 1 Contributor
2 reviews
Reviewed October 4, 2018

Received an email as follows: Greetings from Bassaka Air! We regret to inform you that your flight from PNH-REP on OCTOBER 25th 2018 have been cancel. No reason given. My guess is couldn't fill the plane. Very inconvenient and had to book with another airline for more money. Won't ever consider them again.

Date of travel: October 2018
Domestic Economy Phnom Penh - Siem Reap
Helpful?
Thank Honour M
Brisbane, Queensland, Australia
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed September 26, 2018

My friend and I were going to siem reap for a couple of days break from the city, i booked the flights but on hers i put the wrong date so it flew the day before so of course that flight was missed, went to the service desk one we realised this on the 22nd August 2018 and were told....there...

Date of travel: September 2018
More 
Domestic Business Class Phnom Penh - Siem Reap

Helpful?
Thank Kim T
Level 4 Contributor
22 reviews
10 helpful votes
Reviewed September 17, 2018 via mobile

A really good low cost airlines, with no frill and good service and cabin crew. Very comfortable and definitely value for money. And they were on time with easy check in procedure and baggage retrieval. Will definitely use them again

Date of travel: September 2018
Domestic Economy Phnom Penh - Siem Reap
Helpful?
Thank Sham2503
Level 2 Contributor
7 reviews
3 helpful votes
Reviewed September 11, 2018

Went from Siem Reap to Phnom Penh and return for $38 US each way. Great price, on time, comfortable and clean.

Date of travel: September 2018
Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank Kyall P
Baghdad, Iraq
Level 6 Contributor
219 reviews
187 helpful votes
Reviewed September 7, 2018 via mobile

It was a comfortable fly from Siem reap to phnom penh very short distance, price is good, check in weight is 20kg for adult and for children also, for infants they give just 10kg , baby stroller taken at the aircraft door.

Date of travel: September 2018
Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank duuuudi
1 review
Reviewed September 3, 2018 via mobile

Arrived 45 minutes before a domestic flight and was told that check in was already closed and we could spend $46 to change tickets or $48 to buy new tickets. When we flew two days earlier we were told we could check in 25 minutes before take off. Scam to get us to buy a new ticket.

Date of travel: September 2018
Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank Rex E
Bengaluru, India
Level 6 Contributor
125 reviews
42 helpful votes
Reviewed August 27, 2018 via mobile

My wife & I took this short 30 minutes flight from Siem Reap to Phnom Penh in August 2018 @ US$53 per person. All we were looking for were clean cabin & on-time flight. Bassaka met both considerations. So, we were happy

Date of travel: August 2018
Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank RajaR957
Level 1 Contributor
5 reviews
2 helpful votes
Reviewed August 24, 2018 via mobile

As frequent flyer I would like to recommend Bassaka Air. Very efficient booking site. Friendly and efficient crew and good airplane and comfy seats. Don't hesitate, they are professional and worth a flight.

Date of travel: August 2018
Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank Martijn B
Rotterdam, The Netherlands
Level 6 Contributor
52 reviews
7 helpful votes
Reviewed August 9, 2018

First time with Bassaka Air, found them by accident, because we were looking for an alternative for a 6 hour bus ride between Siem Reap and Phnom Penh. And this was a great alternative, okay it's a more expensive then the bus, but $81 for 3 tickets is stul a bargain. The plain was good, staff was friendly, it was...

Date of travel: July 2018
More 
Domestic Economy Siem Reap - Phnom Penh

Helpful?
1 Thank MarcelvdHeuvel
See travel tips for airlines
“Avoid this airline”
maccoretti, 4 Oct 2018 | Read review
“Best idea is to avoid avoid avoid”
kimt633, 26 Sep 2018 | Read review
“Bassaka Air doesn't always show up on the travel booking sites but they have their own website unlike a few other local airlines. .”
johnnyhawaii808, 27 Jul 2018 | Read review
“You *must* have ID to verify yourself at check-in. Luggage allowances are strictly enforced.”
ulric2016, 16 May 2018 | Read review
“If you need nice short distance flight, get Bassaka and be on time at the airport for check in.”
andjelkoa, 14 Apr 2018 | Read review
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