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Bassaka Air


89 reviews
Headquarters: #335 Preah Sihanouk Boulevard, Phnom Penh 12253 Cambodia 011 855 23 217 613 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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89 Reviews from our TripAdvisor Community

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89 reviews from our community

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Showing 77: English reviews
Level 4 Contributor
22 reviews
10 helpful votes
Reviewed 5 days ago
NEW
via mobile

A really good low cost airlines, with no frill and good service and cabin crew. Very comfortable and definitely value for money. And they were on time with easy check in procedure and baggage retrieval. Will definitely use them again

Domestic Economy Phnom Penh - Siem Reap
Helpful?
Thank Sham2503
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 1 week ago

Went from Siem Reap to Phnom Penh and return for $38 US each way. Great price, on time, comfortable and clean.

Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank Kyall P
Baghdad, Iraq
Level 6 Contributor
212 reviews
169 helpful votes
Reviewed 2 weeks ago via mobile

It was a comfortable fly from Siem reap to phnom penh very short distance, price is good, check in weight is 20kg for adult and for children also, for infants they give just 10kg , baby stroller taken at the aircraft door.

Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank duuuudi
1 review
Reviewed 2 weeks ago via mobile

Arrived 45 minutes before a domestic flight and was told that check in was already closed and we could spend $46 to change tickets or $48 to buy new tickets. When we flew two days earlier we were told we could check in 25 minutes before take off. Scam to get us to buy a new ticket.

Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank Rex E
Level 6 Contributor
121 reviews
35 helpful votes
Reviewed 3 weeks ago via mobile

My wife & I took this short 30 minutes flight from Siem Reap to Phnom Penh in August 2018 @ US$53 per person. All we were looking for were clean cabin & on-time flight. Bassaka met both considerations. So, we were happy

Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank RajaR957
Level 1 Contributor
5 reviews
2 helpful votes
Reviewed 4 weeks ago via mobile

As frequent flyer I would like to recommend Bassaka Air. Very efficient booking site. Friendly and efficient crew and good airplane and comfy seats. Don't hesitate, they are professional and worth a flight.

Domestic Economy Siem Reap - Phnom Penh
Helpful?
Thank Martijn B
Rotterdam, The Netherlands
Level 6 Contributor
52 reviews
5 helpful votes
Reviewed August 9, 2018

First time with Bassaka Air, found them by accident, because we were looking for an alternative for a 6 hour bus ride between Siem Reap and Phnom Penh. And this was a great alternative, okay it's a more expensive then the bus, but $81 for 3 tickets is stul a bargain. The plain was good, staff was friendly, it was...

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Domestic Economy Siem Reap - Phnom Penh

Helpful?
1 Thank MarcelvdHeuvel
County Cork, Ireland
Level 4 Contributor
28 reviews
9 helpful votes
Reviewed August 8, 2018 via mobile

I was very happy with my flight with bassaka air. It was great value at only 27 dollars which included 20 kg checked bag and 7kg hand luggage. My luggage was a few kilos over and they didn’t make me pay any extra which I was pleasantly surprised by! I also had a suit bag aswell as my hand luggage...

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Domestic Economy Siem Reap - Phnom Penh

Helpful?
Thank J_Keane1234
2 reviews
Reviewed August 6, 2018 via mobile

No queues. No hidden costs or checked baggage charges. Free juice or water handed out to all passengers. Friendly Staff. $135USD for family of 5 to Siem Reap from Phnom Penh for a lunchtime flight booked the day beforehand. Plane looked in good condition too.

Domestic Economy Phnom Penh - Siem Reap
Helpful?
Thank Ian H
Honolulu, Hawaii
Level 5 Contributor
31 reviews
8 helpful votes
Reviewed July 27, 2018

We originally booked on Cambodian Air because they had multiple flights a day and it fit our flight schedule but Cambodian Air cancelled our flight because they didn't have enough passengers due to it being low season. We ended up hiring a taxi from PNH to Siem Reap because we already had our hotel booked for the night and took...

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Domestic Economy Siem Reap - Phnom Penh

Helpful?
1 Thank johnnyhawaii808
See travel tips for airlines
“Bassaka Air doesn't always show up on the travel booking sites but they have their own website unlike a few other local airlines. .”
johnnyhawaii808, 27 Jul 2018 | Read review
“You *must* have ID to verify yourself at check-in. Luggage allowances are strictly enforced.”
ulric2016, 16 May 2018 | Read review
“If you need nice short distance flight, get Bassaka and be on time at the airport for check in.”
andjelkoa, 14 Apr 2018 | Read review
“You might need to be the adventurous type to enjoy this airline...”
KenW585, 9 Apr 2018 | Read review
“Ask for an exit row seat, they always have it.”
DATGF, 3 Feb 2018 | Read review
Show next 5 travel tips 5 of 10

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