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Alaska Seaplanes


16 reviews
Headquarters: 8907 Yandukin Drive, Juneau, AK 99801 (907) 789-3331 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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16 Reviews from our TripAdvisor Community

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16 reviews from our community

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All reviews Juneau Gustavus Skagway Haines Sitka Pelican Hoonah
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Showing 16: English reviews
Omaha
Level 6 Contributor
146 reviews
18 helpful votes
Reviewed today
NEW

Traveling on Alaska Seaplanes was a highlight of our trip. They have great customer service. The flight paths provide breathtaking scenery. They are a fast way to travel, compared to boats. The fares are very reasonable. The planes are small.

Domestic Economy Juneau - Skagway
Helpful?
Thank LankyOmaha
Midway, Utah
Level 6 Contributor
209 reviews
38 helpful votes
Reviewed 2 weeks ago via mobile

Alaska Seaplanes is a quality service and small Airlines. We flew from Juneau to Gustavus. Our pilot was friendly. The staff checking us in was extremely friendly and quick. The flight was beautiful. The airplanes were quality planes. I’ve been on a few others that don’t exist and it was refreshing to fly Alaska Seaplanes.

Domestic Economy Juneau - Gustavus
Helpful?
Thank TWRoyal
livingston, United States
Level 3 Contributor
14 reviews
3 helpful votes
Reviewed 2 weeks ago

Flying just like it used to be in the days long past. No TSA, no metal detectors, just nice smiling people behind the counters, friendly pilots who know your names. If you go over your 50lb LIMIT the fee is 60c a lb, please note travelers coming in from the Lower 48 or incoming international travelers. If the plane has...

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Domestic Economy Skagway - Juneau

Helpful?
Thank robertjY5707SD
Denver, Colorado
Level 3 Contributor
19 reviews
5 helpful votes
Reviewed 3 weeks ago

We had inclement weather (it is Alaska) and the airline did everything it could to accommodate us. Excellent service

Domestic Economy Juneau - Pelican
Helpful?
Thank arv1
Juneau, Alaska
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed April 11, 2018

Nice flight and landing, especially for a small plane. They also handled my cargo and delievered in timely manner. Timely in Southeast is always dependent on weather, but both days were good enough fly fortunately. Friendly and expert pilots.

Domestic Economy Juneau - Skagway
Helpful?
Thank Alaska20142014
Chesterfield, VA
Level 5 Contributor
75 reviews
24 helpful votes
Reviewed January 14, 2018

The morning flights had been cancelled due to weather issues in Haines, so there were more people than could fit into the normal afternoon flight. They added a 6-seater that I ended up on. Flight was fine but I have some mobility issues - bad arthritis in both knees - that made it VERY difficult to get into the part...

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Domestic Economy Juneau - Haines

Helpful?
Thank JEHfromVA
1 review
Reviewed September 20, 2017

Friendly and quick, easy to make reservation and helpful agents. The pilots we accommodating and professional. I had fragile baggage that they handled carefully.

Domestic Economy Juneau - Gustavus
Helpful?
Thank Brenda S
Haines
Level 5 Contributor
66 reviews
18 helpful votes
Reviewed September 5, 2017

We had been on weather delay most of the day, the counter folks were great with letting all the passengers know what was going on. I decided to cancel and take a small ferry. the Counter person was so pleasant and understanding.

Domestic Economy Juneau - Haines
Helpful?
Thank Diana L
The Cincinnati Region
Level 2 Contributor
9 reviews
6 helpful votes
Reviewed August 28, 2017

We flew in a 10 seat airplane and the flight couldn't have been smoother. The pilot was very professional and cordial and all the people involved were very friendly.

Domestic Economy Skagway - Juneau
Helpful?
Thank JSlo22
Chico, California
Level 2 Contributor
7 reviews
Reviewed August 27, 2017 via mobile

My first time traveling to Alaska & I had to go on the Seaplane. OMG, what a beautiful day, when I arrived in Juneau & such beautiful scenery when flying on the seaplane to Skagway. The pilot was very nice & got us safe to our destination. I highly recommend the SEAPLANE it's an awesome experience & you get to...

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Domestic Economy Juneau - Skagway

Helpful?
Thank Butterfly707girl
See travel tips for airlines
“One passenger gets to ride with the pilot in the co-pilot seat.”
LankyOmaha, 15 Jul 2018 | Read review
“Know that a local remarked the : Alaska Seaplanes schedule is more of a suggestion."”
JEHfromVA, 14 Jan 2018 | Read review
“It is a small aircraft, not a jet. So there is no WIFI, or inflight service...total time enroute is 30 minutes”
465dianal, 5 Sep 2017 | Read review
“Don't just go by the schedule on their website; call to be sure they are flying the day you want.”
643brigidw, 18 Apr 2017 | Read review
“Have your camera ready”
WanderLustScotland, 15 Sep 2016 | Read review
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