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PNG Air


17 reviews
Headquarters: Jacksons International Airport Boroko, N.C.D., Port Moresby 121 Papua New Guinea 011 675 7222 2151 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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17 Reviews from our TripAdvisor Community

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17 reviews from our community

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Showing 16: English reviews
Kristiansund, Norway
Level 4 Contributor
30 reviews
5 helpful votes
Reviewed September 19, 2018

The plane and the Servicepersonal is ok but the airport has nothing to offer. You really should be certain with the luggage weight limit.

Domestic Economy Goroka - Alotau
Helpful?
Thank Strietzels
Melbourne
Level 6 Contributor
188 reviews
115 helpful votes
Reviewed September 17, 2018 via mobile

The plane arrived 2 hours late. That meant, unknown to me, that I was now booked on a different route than before. 1 one stop over flight was actually a 4 stop flight which was overbooked. Of course I wasn't advised so once we landed at Rabaul I was asked to disembark. Then there were no flights available to get...

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Domestic Economy Kieta - Port Moresby

Helpful?
1 Thank jamjar136
East Maitland, Australia
Level 6 Contributor
108 reviews
25 helpful votes
Reviewed September 17, 2018

Plenty of luggage allowance and flight OK. Spare seats so more comfortable but little leg room and space when the seat in front was reclined.Staff friendly and accomodating. In flight meal had two choices. TV screens smallish and limited movie choices. Check in in Sydney and Port Moresby prompt. Very slow on the Port Moresby to Mt Hagen and return...

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South Pacific Economy Sydney - Port Moresby

Helpful?
Thank Judyh26
Melbourne, Australia
Level 3 Contributor
13 reviews
12 helpful votes
Reviewed September 1, 2018

A short flight but as usual staff were pleasant, in flight snack was good, and airport staff courteous and friendly.

Domestic Economy Alotau - Port Moresby
Helpful?
Thank Darren S
Lae, PNG
Level 6 Contributor
180 reviews
83 helpful votes
Reviewed June 25, 2018

The new ATR aircraft are very comfortable. PNG Air seems to be able to get away on time for most flights which is great. Staff are friendly and helpful. I will fly with them more often.

Domestic Economy Lae - Port Moresby
Helpful?
Thank tincoll
London, United Kingdom
Level 5 Contributor
55 reviews
28 helpful votes
Reviewed January 17, 2018 via mobile

Simple story, really. We were booked to fly from Tari to Port Moresby on the return leg of our journey to PNG. The flight simply didn't turn up. As a result we missed 3 connections and lost 3 days of our holiday, plus substantial costs which may or may not be insured. Apparently this is a common occurrence with PNG....

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Domestic Economy Tari - Port Moresby

Helpful?
Thank SirCR
Brisbane, Australia
Level 5 Contributor
57 reviews
11 helpful votes
Reviewed December 30, 2017

These guys wouldn't qualify to run a raffle let alone an airline. They don't believe in schedules, they make it up as they go and swap flight numbers and schedules on the run to make up for the fact that they have a break down or flight crew don't show up and its a daily occurrence. Have missed international connections...

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Domestic Economy Rabaul - Port Moresby

Helpful?
Thank Ian S
Flinders, Australia
Level 3 Contributor
5 reviews
6 helpful votes
Reviewed December 4, 2017

Wednesday, November 8th 2017 - We had travelled from Sydney to Port Moresby earlier that day and it was our expectation to be in Tufi later that afternoon all going well. PNG Air is the only commercial airline that goes to Tufi unless of course you charter a private aircraft and that would cost plenty. We were at POM domestic...

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Domestic Economy Port Moresby - Tufi

Helpful?
1 Thank Stephen G
Brisbane, Queensland, Australia
Level 4 Contributor
32 reviews
7 helpful votes
Reviewed September 6, 2017

I have not yet flown with PNG Air as they cancelled our flight. It took 3+ hours to get replacement tickets issued for 2 days later and a voucher for 1 nights accommodation- even though we needed 2. The battle continues. Hopefully when our flight eventually occurs all will be well.

Domestic Economy Port Moresby - Tufi
Helpful?
Thank Lisa J
Level 6 Contributor
2,116 reviews
633 helpful votes
Reviewed September 5, 2017

It takes a very special airline to make Air Niugini look good but PNG Air is up for the challenge! I wouldn't normally fly them due to their lower safety rating from our advisors but sometimes they have better schedules than Air Niugini. If they keep to them. We got a text at 6am saying our flight was moved from...

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International Economy Bintulu - Rabaul

Helpful?
Thank mrdom
See travel tips for airlines
“Enjoy your flight and the views from the plane.”
darrensO4529WY, 1 Sep 2018 | Read review
“Under an hour for this flight.”
tincoll, 25 Jun 2018 | Read review
“If this airline is your only choice to get where you are going, do yourself a favour and consider walking.”
ians321, 30 Dec 2017 | Read review
“Be prepared for problems when flying with PNG Air !”
stepheng993, 4 Dec 2017 | Read review
“Don't fly with them.”
Y3961NRlisaj, 6 Sep 2017 | Read review
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