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Neos


2,400 reviews
Headquarters: Via della chiesa, 68, 21019 Somma Lombardo Italy 011 39 0331 232833 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,400 Reviews from our TripAdvisor Community

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2,400 reviews from our community

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Showing 89: English reviews
Swansea
Level 2 Contributor
6 reviews
7 helpful votes
Reviewed 1 week ago

Not the greatest. The flight was late both outbound and inbound. The on-board service was really limited. They ran out of everything so choice of drinks and snacks really limited both on inbound and outbound flights. Staff were pleasant though.

Europe Economy Bristol - Verona
Helpful?
3 Thank TravellerW2_10
Udine, Italy
Level 3 Contributor
16 reviews
21 helpful votes
Reviewed 1 week ago

Despite some limitations of this type of flights, the service was very good (flight attendants, food&beverage, service at gate, check-in online). It has been a positive experience.

Europe Economy Verona - Fuerteventura
Helpful?
Thank SeleIT
Hexham, United Kingdom
Level 4 Contributor
35 reviews
36 helpful votes
Reviewed 1 week ago

We have never had such an uncomfortable flight. There was so little leg-room we had to sit slightly sideways. The springs holding the pockets in front of us were broken and we had to hold them shut with our knees. The cabin staff, although very smart, didn’t have a smile between them. There was no interaction with the passengers whatsoever....

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Europe Economy Newcastle upon Tyne - Verona

Helpful?
4 Thank lucy186351
2 reviews
5 helpful votes
Reviewed 4 weeks ago via mobile

1) the flight was delayed for 105 minutes. 2) the flight attendant were "rude" and spoke very loud, in addition there was disagreement between passengers and the flight attendants did not bother to help and calm the situation. 3) the landing was terrifying that I thought that the captain was "drunk", or maybe that was not his best "landing" but...

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International Economy Basel - Tel Aviv

Helpful?
5 Thank kamel a
Level 2 Contributor
5 reviews
Reviewed August 19, 2018

Economical, very decent service level for low-cost flight. Friendly flight attendants , blankets and earphones available on board. On a way back we were seated at the emergncy ecit which gave a us a plentiful of leg room ' this special provision was granted without paying extra or even without making a special request

International Economy Tel Aviv - Verona
Helpful?
Thank jorkkele
Yeovil, United Kingdom
Level 3 Contributor
16 reviews
13 helpful votes
Reviewed August 15, 2018

going out to Verona was brilliant could not praise the airline enough, sweets and a hot towel before take off, during the flight they came round with a roll and a drink of your choice a bit like the good old days of flying , return journey was a different scenario no sweets no hot towel and if you wanted...

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Europe Economy Bristol - Verona

Helpful?
3 Thank Eddie D
Swansea, United Kingdom
Level 4 Contributor
27 reviews
19 helpful votes
Reviewed August 12, 2018 via mobile

Have reviewed Neos previously and flown with them again recently and it was just as good. Friendly attentive cabin crew and nice smooth flight! Food was included on the way out but not the return journey. This wasn't a problem but it did take the cabin crew nearly the whole flight time to serve everyone so not sure if this...

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Europe Economy Bristol - Verona

Helpful?
Thank Lynne S
NEWCASTLE
Level 6 Contributor
107 reviews
108 helpful votes
Reviewed August 9, 2018

Arrived at airport for 13.50 flight to be told technical problems meant flight time now 21.30. Eventually took off at 22.45 and arrived in resort at 4 am. On return flight given free in flight meal (a salami sandwich) which was terrible. Flight attendants miserable and looked like they hated their job. This was a TUI holiday and had I...

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Europe Economy Newcastle upon Tyne - Verona

Helpful?
4 Thank lespowell
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
22 reviews
11 helpful votes
Reviewed August 8, 2018

A very pleasant flight with great cabin crew. The plane was very comfortable and we received a complimentary sandwich and a drink.

Europe Economy Newcastle upon Tyne - Verona
Helpful?
Thank ettie482016
Koper, Slovenia
Level 4 Contributor
35 reviews
8 helpful votes
Reviewed August 2, 2018

The flight had a long delay but no complaint about the staff or plane: they did all they could to speed up the boarding, the plane is reasonably comfortable and all in all it was a positive experience.

Europe Economy Tenerife - Milan
Helpful?
1 Thank Kashaya_B
See travel tips for airlines
“Take snack for outward flight. Limited choice on board.”
N3429SAdavids, 1 Aug 2018 | Read review
“Ask for economy comfort for extra legroom.”
840silvanap, 25 Jul 2018 | Read review
“Do not consider going with this airline.”
PeteH430, 24 Jul 2018 | Read review
“Don't even bother”
Clairerose2013, 1 Jul 2018 | Read review
“Make sure you go to the Neos desk.”
DaveZoon, 11 Jun 2018 | Read review
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