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226 reviews
Headquarters: 23 Ben Yehuda Street, Tel Aviv 63806 Israel 011 972 3-510-9589 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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226 Reviews from our TripAdvisor Community

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226 reviews from our community

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All reviews Tel Aviv Eilat Belgrade Rhodes Bucharest Thessaloniki Baku Heraklion Tivat Municipality Tbilisi Zanzibar Island Rome Sochi
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Showing 93: English reviews
Jerusalem, Israel
Level 5 Contributor
35 reviews
26 helpful votes
Reviewed 1 week ago

I booked a flight from Sde Dov Airport to Eilat. I went to Sde Dov and they told me my flight was now from Ben Gurion Airport. I could fly "standby" if I pay twice. Terrible. So I lost my flight money, my Eilat hotel money, missed pre-paid activities in Eilat.

Domestic Economy Tel Aviv - Eilat
Thank ShalomIsrael
Level 1 Contributor
3 reviews
Reviewed 3 weeks ago

Clean new plane very pleasant interior comfotrable seats nice smiling helpful crew on time flight .just perfect strongly recommended .i will prefer booking flying with ISRAIR again

Domestic Economy Eilat - Tel Aviv
Thank charis p
Level 6 Contributor
295 reviews
78 helpful votes
Reviewed 4 weeks ago

This was originally an EL Al flight that was actually Sun D'or and then when we got on the plane it had been change to Israir. Really, I don't care as long as there is leg room and the plane is clean and modern and that the service is good. ( with a smile ) This was all found on...

International Economy Krakow - Tel Aviv

Thank Ian W
Level 1 Contributor
4 reviews
Reviewed October 27, 2018

The flight was on time both ways , the plane was not new but clean , the crew was nice and helpful . I reserved the first row , so I had plenty on leg room.

International Economy Tel Aviv - Baku
Thank FrequentFlier307062
Tel Aviv, Israel
Level 4 Contributor
28 reviews
3 helpful votes
Reviewed October 26, 2018

Our flight from Baku was scheduled for 23.30h on October 10.2018. Nothing was organized. There was no organized line because nobody bothered to use rope barriers. People were shouting at the staff who lost control. The security check was terrible. Each passenger had to take his luggage to a room and open it for control. There were hundreds of passengers...

International Economy Baku - Tel Aviv

Thank Erika M
Tel Aviv, Israel
2 reviews
Reviewed October 15, 2018

New Airplane, pleasant flight attendant, and most important maintaining an accurate schedule. I recommend highly this flight.

International Economy Tel Aviv - Belgrade
Thank g416311
Rehovot, Israel
Level 6 Contributor
442 reviews
286 helpful votes
Reviewed October 9, 2018

Israir used to be a charter airline, but as I understand it, is no longer considered one. It's also not a typical "low-cost" airline, although it is a cheap, no-frills one. They fly mainly within Israel, but also to a few international destinations -- for those flights, tickets are reasonably priced. The flight itself was nothing to write home about,...

International Economy Tel Aviv - Baku

Thank igal27
Haifa, Israel
Level 5 Contributor
88 reviews
25 helpful votes
Reviewed October 8, 2018

My 3 star rating is based mostly on previous, better, experience on board Israir aircraft. If I have to rate this flight I would give in no more than 1 star. This flight was on board a leased Smartwings brand new Boeing 737 Max 8. The plane looked new, but the seating was very uncomfortable. This was a short 2:30...

International Economy Bucharest - Tel Aviv

Thank Amos P
Jerusalem District, Israel
Level 3 Contributor
15 reviews
8 helpful votes
Reviewed October 6, 2018

The flight took about 3 hours. This is a regular flight without accidents. Boing 737 with standard chair space.

International Economy Tel Aviv - Tivat Municipality
Thank Ilia S
2 reviews
Reviewed October 5, 2018

Nice Flight, The Crew was OK Short Flight ,No Delays, there is no food only water, for short trips i recommend this flight

International Economy Tel Aviv - Thessaloniki
Thank EYAL F
See travel tips for airlines
“Make sure that Sharon Spector is part of the crew”
F5504UYianw, 9 Nov 2018 | Read review
“This is mye first and last time with this company”
s_metser, 26 Oct 2018 | Read review
“Try to find flights on board Israir owned aircraft, They are more comfortable and service is better then the Smartwings equipment.”
amosp955, 8 Oct 2018 | Read review
“compare prices with other airlines”
gdore, 26 Sep 2018 | Read review
“try to avoid as much as possible”
Kirshenbaom, 24 Sep 2018 | Read review
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