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Thai Lion Air


354 Reviews
Headquarters: 89/46 Vibhavadi Rangsit Road Sananbim Sub-District, Don Mueang District, Bangkok 10210 Thailand +66 2 529 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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354 Reviews from our TripAdvisor Community

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354 reviews from our community

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Showing 221: English reviews
2 reviews
Reviewed 2 days ago
NEW

The flight was from BKK rather than DMK, which is rare for a domestic flight in Thailand, but much more convenient since you can get the skytrain direct to the terminal, and BKK is a much better airport. Service was good and staff were friendly, overall a good experience.

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank Sam P
Mumbai
Level 5 Contributor
70 reviews
25 helpful votes
Reviewed 3 days ago
NEW

Our first experience on Thai Lion Air was rather good with reference to our previous 4 Air Asia flights. They have a nice leg room, bigger air crafts, friendly ground staff, lesser hassles on travel. Interiors of the airlines are cool. In short a nice airline to travel on domestic routes for short distance travels. Also they provide in-flight entertainment...

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Domestic Economy Phuket - Bangkok

Helpful?
Thank sksaraff
New Delhi, India
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

Beautiful flight. Front seat LED. You can play movie or games. Good time pass in flight. Service nice but you have to pay for even 1 cup of water. Large boeing. Chilled inside. 10 kg weight limit. 7 kg hand baggage.

Domestic Economy Phuket - Bangkok
Helpful?
Thank LokeshJindaal
1 review
Reviewed 4 days ago
NEW
via mobile

I’m not one to complain because nothing really gets me frustrated but the Thai Lion Air service team and manager in Phuket were very rude and I was very upset. Your only allowed 10kgs and nothing of that gets communicated if you purchase through other apps such as Expedia, Cheapflights etc. More so, the customer service team and manager in...

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Domestic Economy Phuket - Bangkok

Helpful?
Thank Talita S
Singapore, Singapore
Level 3 Contributor
12 reviews
6 helpful votes
Reviewed 4 days ago
NEW
via mobile

There is no display where to queue. Everyone queuing around and they took super long to queue. Basically you just wasting your time to queue there. Is only when last call then they let you in as priority. No matter which country you going all queue together. You can imagine hundred over ppl queuing up just to check in. Their...

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Southeast Asia Economy Bangkok - Singapore

Helpful?
Thank Darlin6
Bath, United Kingdom
Level 3 Contributor
10 reviews
Reviewed 5 days ago
NEW
via mobile

Could honestly name an endless list of mistakes and terrible service by this airline. To keep it short - after almost being charged £160 (GBP) for a mistake by them, a delayed flight, nearly missing our connection flight because they only had one staff member in Bangkok to check everyone in who had gone for her lunch and our luggage...

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Southeast Asia Economy Hanoi - Chiang Mai

Helpful?
Thank brad_flowerdew
Éire
Level 6 Contributor
121 reviews
38 helpful votes
Reviewed 5 days ago
NEW

Having flown quite a bit with Thai Lion recently, I have found them to be punctual and efficient, all at very reasonable prices. On short haul flights, such as domestic Thai flights, the in-flight offerings are light enough, but that's only to be expected from a 'budget' airline. All in all, no complaints.

Domestic Economy Bangkok - Ubon Ratchathani
Helpful?
Thank SeanMacGC
2 reviews
1 helpful vote
Reviewed 6 days ago
NEW
via mobile

They charged us 400 Baht PER Kg, which is insane because flying around the country we had paid 473 baht flat rate to check in our bags that went over. And not only was the rate ridiculous, instead of attempting to explain to us the cost, the workers started laughing and pointing at our bags and us as we tried...

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Domestic Economy Krabi Town - Bangkok

Helpful?
1 Thank Rayna O
New york
Level 5 Contributor
80 reviews
55 helpful votes
Reviewed 1 week ago via mobile

I fly with this airline quiet often and they are great ( Most of the time ) and low price and brand new aircrafts and the service is quiet good. Like most airlines when they are new they will do almost anything to get your attention and right after that the level of qualities will drop down badly Especially in...

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Domestic Economy Chiang Mai - Bangkok

Helpful?
Thank Bambinoamericano
Level 6 Contributor
204 reviews
38 helpful votes
Reviewed 1 week ago

Hi guys, excellent flight. Enough room leg, friendly staff. Flight was about 1 hour and 15 min that passed right away. Air con is set at a normal limit not like in other companies. Prices are extremely low if you book in advance! Highly recommended!

Domestic Economy Krabi Town - Bangkok
Helpful?
Thank Emil Cristian H
See travel tips for airlines
“Bring Thai baht cash if you must buy inflight. Be prepared with your own food and water, despite the no outside food policy.”
671nataliem, 31 Dec 2017 | Read review
“Online check-in is allowed you to spend more time without heart beating like a drum.”
JITHM, 30 Dec 2017 | Read review
“Just don't fly with them or use those websites for booking.”
71_Henry, 29 Dec 2017 | Read review
“Bring your own food or eat before you board”
daveskillen, 18 Dec 2017 | Read review
“Don't fly with them”
samoz67, 17 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
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