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Thai Lion Air


616 reviews
Headquarters: 89/46 Vibhavadi Rangsit Road Sananbim Sub-District, Don Mueang District, Bangkok 10210 Thailand 011 66 2 529 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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616 Reviews from our TripAdvisor Community

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616 reviews from our community

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Showing 389: English reviews
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed 2 days ago
NEW

I travelled with this airline . Aircrafts are clean , staff is very nice but they are not providing blankets . For water is also you have to pay 40 bath . Overall ok experience

Southeast Asia Economy Mumbai - Bangkok
Helpful?
Thank Sujeet24
Manchester, United Kingdom
Level 2 Contributor
8 reviews
8 helpful votes
Reviewed 2 days ago
NEW
via mobile

Just a warning for people booking flights with Thai Lion in Thailand. We were aware that the company baggage policy allowed 10kg checked in baggage per person and expected to pay for the excess baggage. When I booked the flights with STA travel in Deansgate Manchester I queried this and the agent reassured me that it would only cost a...

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Domestic Economy Chiang Mai - Krabi Town

Helpful?
Thank garry102
Level 3 Contributor
24 reviews
3 helpful votes
Reviewed 3 days ago
NEW
via mobile

This airline is perfect for those who are travelling with a budget. We flew from Don Mueang airport in Bangkok to Krabi airport and we cannot fault the service we have received. We took one suitcase weighing 17kg and were allowed this without extra charge. The flight was on time and the plane was clean and spacious. The staff were...

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Domestic Economy Bangkok - Krabi Town

Helpful?
Thank SoponwitArt
Sydney, Australia
Level 6 Contributor
100 reviews
45 helpful votes
Reviewed 5 days ago
NEW

departure left a little late , but arrived on time in Bangkok , then had to wait 35 minutes for a bus to transport me to the terminal , totally unacceptable, the one bright spot was that the staff at Yangon were outstanding plus they use Boeing Aircraft

Southeast Asia Economy Yangon (Rangoon) - Bangkok
Helpful?
Thank don p
Gunpo, South Korea
Level 5 Contributor
27 reviews
10 helpful votes
Reviewed 6 days ago
NEW
via mobile

Was flying from Bali to Singapore with a connecting flight to and from Jakarta. Flight was originally at 11:50am and to Singapore from Jakarta was 16:15. First they emailed me in a day advance that my flight has changed to 1:10pm. Okay so I’ll still have time between connecting flight. Arrived to the airport and boarding was supposed to be...

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Southeast Asia Economy Denpasar - Singapore

Helpful?
Thank Jen P
Level 3 Contributor
12 reviews
8 helpful votes
Reviewed 1 week ago
NEW

Its a low-cost airline, however, you don't even feel that you are traveling internationally. The flight from Bombay, India to DMK-Thailand was with Boeing 737-800 aircraft we traveled on Aug 05,2018. Let me tell you why this budget airline (cheapest airfare) has gone below expectation. - No complementary Meal on board - No complementary Drink - No Set back TV...

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Southeast Asia Economy Mumbai - Bangkok

Helpful?
1 Thank Aman D
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago via mobile

We had an early flight. We got up early and hustled to the airport only to find out our flight had been delayed for 3 hours. No notification, apology, or compensation, just oh yeah it's delayed haha. Well, I guess I need to find something to do for 3 hours.

Domestic Economy Phuket - Bangkok
Helpful?
1 Thank Michael D
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Cheap carrier with issues. Booked flights during our holiday in Thailand but the experience not good. Guessing they get more money from advertising than service. 1. Using online checkin for my spouse and self seated us at opposite sides of the plane. 2. Web site email function was disabled anyhow. When we explained this at checkin they happily printed boarding...

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Domestic Economy Bangkok - Phuket

Helpful?
1 Thank Craig G
Level 5 Contributor
81 reviews
31 helpful votes
Reviewed 1 week ago via mobile

could not utilise online check in. would not work. needless to say we have to wait in the cattle queue. mentioned to check in staff they couldnt care less. cabin bag size...not checked by staff so you get on the plane and wait and wait till someone sorts out that oh that wont fit there lets take up other peoples...

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Domestic Economy Bangkok - Phuket

Helpful?
1 Thank harleybearhsc
Level 5 Contributor
81 reviews
31 helpful votes
Reviewed 1 week ago via mobile

online check in. slow kept crashing. in the end went to airport to get boarding pass. the idea is no queue with online check in. inconvenient. scramble to bus to travel to plane. very obvious they dont check size of 'cabin' bags. this then causes a lot of queuing on the plane as people try to jam their bags into...

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Domestic Economy Bangkok - Phuket

Helpful?
Thank harleybearhsc
See travel tips for airlines
“balnkets and water should e provided .”
Sujeet24, 17 Aug 2018 | Read review
“Nok Air is a lot better”
GeelongDon, 14 Aug 2018 | Read review
“Pay few thosand extra ruppes and go by a decent airline like Jet airways, Thai airlines etc.”
, 12 Aug 2018 | Read review
“Take another airline, with the way they treat customers they won’t be long around”
ejwdietz, 31 Jul 2018 | Read review
“For Indonesian passenger, we can't do web check-in even its 24hrs before departure. Make sure you come on time.”
, 31 Jul 2018 | Read review
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