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GoAir


710 reviews
Headquarters: 1st Floor, C-1, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai 400 025 India 011 91 92232 22111 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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710 Reviews from our TripAdvisor Community

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710 reviews from our community

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Showing 687: English reviews
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

Check-in process was smooth, we were asked to tag the baggage ourselves using the tags printed at the self check-in system. All the team was polite, the gate change could've been avoided. Also, the flight attendants were stingy in providing the passengers with drinking water - this should not be the case either.

Domestic Economy Mumbai - Bengaluru
Helpful?
Thank Sumangal V
Kurseong, India
Level 6 Contributor
47 reviews
23 helpful votes
Reviewed 6 days ago
NEW

From check-in to boarding everything was smooth and hassle free at T2. The guy at check-in counter was cordial and helpful. The flight was lagging behind the scheduled departure time but it manage to land on time at Bagdogra. De-boarding as well as luggage pick up was much faster. It was a good flight experience with Go Air.

Domestic Economy New Delhi - Bagdogra
Helpful?
Thank bongtravelR
Ghaziabad, India
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago via mobile

If you find worst service then choose go air, really it's an amazing idea for waste money with this airlines.

Domestic Economy Kolkata (Calcutta) - New Delhi
Helpful?
Thank Rahul K
Thane, India
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Booked 11 am Mumbai Jaipur flight for 4000 rs, they shifted to 5.45 am flight which was 3000 rs at the time of booking no they are not refunding money. Unprofessional service, attitude of customer service executive was rude.

Domestic Economy Mumbai - Jaipur
Helpful?
1 Thank goodluck4u
Mumbai, India
Level 6 Contributor
184 reviews
84 helpful votes
Reviewed 1 week ago via mobile

I don't prefer Goa air but this one was well times and cheap. It's staff and onboarding are not bad.nothing specific to critique or appreciate. They don't have great options for paid meals other so even if ur hungry you may not want to buy or find it value for money.

Domestic Economy Ahmedabad - New Delhi
Helpful?
Thank Mihir282014
National Capital Territory of Delhi, India
Level 4 Contributor
25 reviews
11 helpful votes
Reviewed 1 week ago

Took flight from Leh to Delhi on 3rd October. As I was travelling with some extra baggage so had contacted 2 times to Go Air customer care on there number (no response on emails even till date) asking about baggage allowance as i knew HAND BAGGAGE WAS NOT ALLOWED. I WAS CONFIRMED THAT CHECK IN WEIGHT ALLOWED WAS 22 KGs...

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Domestic Economy Leh - New Delhi

Helpful?
Thank Rohu_Vlogs
Mumbai, India
Level 3 Contributor
19 reviews
3 helpful votes
Reviewed 1 week ago

The timing of the flight is, possibly, not the most convenient. It departs at 4:00 am or so from Mumbai. On the day we traveled, there was not much of a rush either - only just over half the seats were occupied. The flight time is approximately two and a half hours - gets in at half six. If you...

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Domestic Economy Mumbai - Leh

Helpful?
Thank Duleep
Gurugram (Gurgaon), India
Level 6 Contributor
123 reviews
29 helpful votes
Reviewed 1 week ago

Go air comparable with other flight. There fare usually touch rocket high, however overall flight is comfortable. Food should be paid for upfront, else they do provide food but not too much variety

Domestic Economy Bengaluru - New Delhi
Helpful?
Thank Shagun1982
Mumbai, India
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed 1 week ago

travelled from Mumbai - Delhi has very less legspace however foods are not included in this carriers

Domestic Economy Mumbai - New Delhi
Helpful?
Thank Afreen K
Agra, India
Level 1 Contributor
3 reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

Fantastic journey and crew members were very helpful . Meal was good, hot and fresh. Check in/ check out hassle free

Domestic Economy New Delhi - Goa
Helpful?
Thank Somendra C
See travel tips for airlines
“In case of any information from Customer care - do take it in writing as they differ from there point”
Rohu_Vlogs, 5 Oct 2018 | Read review
“Getting into Leh is daunting because of the high altitude; consult with your physician to see whether a medication is right for you.”
Duleep, 5 Oct 2018 | Read review
“Unless cash-strapped or timestrapped, simply AVOID.”
ghosal_rg, 2 Oct 2018 | Read review
“get the emergency seat... view is great from there:)”
Global821523, 1 Oct 2018 | Read review
“the counter staff in mumbai domestic counter needs some training to greet and smile. they are rude”
ejsarma, 22 Sep 2018 | Read review
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