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Wamos Air


831 reviews
Headquarters: Calle Mahonia, No. 2, 28043 Madrid Spain 011 34 902 30 07 47 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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831 Reviews from our TripAdvisor Community

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831 reviews from our community

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Showing 132: English reviews
2 reviews
2 helpful votes
Reviewed 3 days ago
NEW

My husband flew with Wamos last week after his plane was changed by Norwegian Air. It was terrible! We paid for seat reservation which we did not get, two meals but was refused one as he was in the bathroom when the second meal came and was refused the second one on my return, there was no in-flight entertainment the...

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International Economy New York City - London

Helpful?
Thank Amy L
London, United Kingdom
2 reviews
Reviewed 3 days ago
NEW

JFK- London (Wamos Air, operated by Norwegian Airlines) This was easily the worst experience I`ve ever made on an airplane, and I`ve been around the block for a while. Whilst the two hour delay can be excused, there was little understanding for the lack of any form of customer services. There were no screens/ entertainment devices (which for an 8h...

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International Economy New York City - London

Helpful?
Thank hslneuba
Boca Raton, Florida
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Wamos is a joke. With attendants -- lovely people, despite clear mismanagement -- using a handwritten list to distribute prepaid meals, I wondered how the airline does plane maintenance on a 20 yo 747-400 plane...most discomforting at 37,000 feet 2 hrs out in the middle of the Atlantic. We thought we booked Norwegian Air and never heard of Wamos. Will...

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International Economy London - New York City

Helpful?
1 Thank Bill M
Leamington Spa, United Kingdom
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 4 days ago
NEW

We were forced to fly Wamos Air as a replacement plane for a flight we had booked with Norwegian Air due to their Dreamliner being out of service. As we already had a connecting flight booked from Ohio, we were unable to change our JFK to Gatwick flight so had no choice but to keep our booking for this flight....

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International Economy New York City - London

Helpful?
1 Thank Katie T
Brighton, United Kingdom
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed 4 days ago
NEW

I took this 23:00 flight on 12 July 2018, flying from JFK to LGW. I was very worried after reading the terrible reviews here, but I actually had a decent flight. Yes, the boeing 747-400 has seen better days, but the seat was comfortable, I had plenty of legroom, and the food was the normal Norwegian Air fare. The flight...

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International Economy New York City - London

Helpful?
Thank Thomas B
London, United Kingdom
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

What an utter sham, I feel lots of peoples life’s were put at risk by orchestrating this what I believe is a ‘scam’. You pay your hard earned $$ to fly with Norwegian air, this is what has been advertised to you, and this is what you expect and are looking forward to. However, you discover that is all a...

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International Economy London - New York City

Helpful?
2 Thank jupiterluce
London, United Kingdom
1 review
Reviewed 4 days ago
NEW

We flew Wamos as a replacement flight for Norwegian 2 days ago. Our flight was scheduled to leave from Gatwick to New York at 5pm, but took off 1,5 hours late. The announcements were inaudible in the cabin, so we were not sure what was going on and cabin staff were not really contributing. Although the flight itself was smooth,...

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International Economy London - New York City

Helpful?
Thank smv_23
Oakland, California
Level 1 Contributor
3 reviews
Reviewed 5 days ago
NEW

I booked this flighting thinking it would be Norwegian, though realized after that the flight was operated by Wamos. This was the worst flight I've ever been on bar none. Though the flight was smooth (no turbulence, easy takeoff/landing), what was going on in the cabin itself was chaos. Below are some highlights. I will avoid Wamos in the future...

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International Economy London - New York City

Helpful?
Thank Lea C
New York City, New York
1 review
Reviewed 1 week ago
NEW
via mobile

I was due to take off from Gatwick at 5pm. It's 6:20 now and the pilot is telling us we're in a cue. We've been waiting for over an hour, now they're using the excuse of "the weather" but it's barely raining. Three weeks ago one of the Wamos air crafts had to turn around 60 minutes into flight because...

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International Economy London - New York City

Helpful?
Thank ovsaraniero
1 review
4 helpful votes
Reviewed 1 week ago

After booking through Norwegian for the Gatwick to NYC flight and finding out a week later about the carrier change to Wamos, we were livid! I spoke to customer services many times about why it wasn't made clearer when booking, whether we could change or cancel our flight (they were kind of rude, dismissive and unhelpful) not to mention it...

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International Economy London - New York City

Helpful?
4 Thank Sophia I
See travel tips for airlines
“Avoid if at all possible!”
348katiet, 16 Jul 2018 | Read review
“Come prepared with entertainment and some extra snacks and drinks.”
thomasbW9955IK, 16 Jul 2018 | Read review
“Don't fly with Wamos.”
153leac, 15 Jul 2018 | Read review
“Bring entertainment!”
sophiai939, 11 Jul 2018 | Read review
“Do not book Wamos or Norwegian on this route or if Norwegian change you to Wamos take a refund”
984laurence, 5 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
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