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Pacific Coastal Airlines


88 reviews
Headquarters: 4440 Cowley Crescent Unit 204 Vancouver International Airport - South Terminal, Richmond, British Columbia V7B 1B8 Canada 1 800 663 2872 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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88 Reviews from our TripAdvisor Community

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88 reviews from our community

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All reviews Vancouver Victoria Kelowna Campbell River Trail Port Hardy Bella Bella Cranbrook Powell River Comox Prince George Masset Tofino Williams Lake Bella Coola
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Showing 86: English reviews
Don Lorenzo
Level 6 Contributor
248 reviews
115 helpful votes
Reviewed 1 week ago

The Beachcraft that takes you to Tofino is small and cramped you shuffle to your seat in a doubled over cramped position. This is a Coast Airline flight to Tofino and the 16 seat Beechcraft seems oh so smalk. But the but the two man crew is as efficient and pleasant as the ground staff that processed our tickets. The...

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Domestic Economy Vancouver - Tofino

Helpful?
Thank roamer70
Level 4 Contributor
25 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

Other than the fog getting in the way and delaying random flights, this airline is great. Very kind and friendly staff. Great flight times and locations available. I am flying to Port Hardy later this month and looking forward to it! Powell River is the most common route taken. Smooth flying.

Domestic Economy Powell River - Vancouver
Helpful?
Thank kskolski
Victoria, Canada
Level 6 Contributor
42 reviews
13 helpful votes
Reviewed 2 weeks ago

Business trip Victoria to Kelowna return. The pilot and co-pilot were professional while being easy-going and friendly. The counter staff were efficient and check-in was fast and easy. The airline still uses paper boarding passes and airport check-in is required - this is no online check-in available. The Beechcraft 1900 turboprop aircraft has 21 seats (18 plus 3-seater at the...

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Domestic Economy Victoria - Kelowna

Helpful?
Thank cigd70072
Newcastle, Australia
Level 4 Contributor
21 reviews
3 helpful votes
Reviewed 3 weeks ago

When you arrive to book in, be sure you have the exact weight allowed in your bags. We stood there taking out three pounds (out of 50 allowable lbs and transferring into another bag), then after weighing again, we needed to take one item out of a bag and put it into another bag. We weren't the only ones shuffling...

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Domestic Economy Vancouver - Port Hardy

Helpful?
Thank Jeanette P
Kelowna, Canada
Level 6 Contributor
213 reviews
88 helpful votes
Reviewed 3 weeks ago via mobile

Chose this airline for several reasons: time of flight, direct route, price and price. Was not sure if the smaller plane would be a comfortable flight but it was fine. The aircraft is smaller so it only has a row down each side of the plane and no service is provided during the short one hour flight. Not a big...

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Domestic Economy Kelowna - Victoria

Helpful?
Thank DonnamjCan
Victoria, Canada
Level 6 Contributor
42 reviews
13 helpful votes
Reviewed 4 weeks ago

The only scheduled airline to Bella Bella, which has no road access, this is the quickest, most convenient way to get there. The aircraft was well maintained, the crew was professional and courteous, and the airport staff both at Victoria and Bella Bella were friendly and helpful. Bella Bella, being a small, isolated community accessible only by water and air,...

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Domestic Economy Victoria - Bella Bella

Helpful?
Thank cigd70072
Powell River, Canada
Level 5 Contributor
77 reviews
11 helpful votes
Reviewed 4 weeks ago

Let's see....my flight was at 4:30pm and I arrived late to the South Terminal at 4:20pm due to a reduced shuttle service between terminals; the flight had boarded (gone past security and heading to the plane), I pleaded with the 4 service counter agents to ask the pilot if I could please board (not many flights between Powell River and...

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Domestic Economy Powell River - Vancouver

Helpful?
Thank Alohakane3
White Rock, Canada
Level 6 Contributor
442 reviews
103 helpful votes
Reviewed 4 weeks ago

Views from Vancouver to Bella Bella were spectacular. Return flight was cancelled on return date. I had no accommodation in Bella Bella so had to travel back to the Spirit Bear lodge in Klemtu 90 minutes by boat for overnight then return the next day to the Bella Bella airport. The flight was delayed a full day after a supplementary...

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Domestic Economy Vancouver - Bella Bella

Helpful?
Thank cdb15427
British Columbia, Canada
Level 3 Contributor
15 reviews
Reviewed September 30, 2018

......great for short flight routes with comfortable and cozy seats; congenial ground crew and competent flight crews; leaving us very confident and pleased that Pacific Coastal Airlines was our airline of choice......

Domestic Economy Victoria - Port Hardy
Helpful?
Thank David S
Golden, Canada
Level 6 Contributor
326 reviews
76 helpful votes
Reviewed September 20, 2018

Even though this small plane was noisy, the staff on the ground and in the air were wonderful. Sit up front of course. Festival seating so beware. Loved flying into South Terminal at Vancouver - so much easier than the big one.

Domestic Economy Cranbrook - Vancouver
Helpful?
Thank Glen E
See travel tips for airlines
“Think of this as an adventure - added value experience - if you've never flown on a small aircraft.”
cigd70072, 1 Nov 2018 | Read review
“Make sure if you are returning on this airline that your connection is not tight.”
JeanetteP72, 28 Oct 2018 | Read review
“Enjoy the casual yet professional experience as you de-compression from impersonal, hectic air travel and you'll be just fine.”
cigd70072, 20 Oct 2018 | Read review
“Get there early and smile.”
Alohakane3, 20 Oct 2018 | Read review
“arrive early and sit yourself early at the front of the plane.”
237glene, 20 Sep 2018 | Read review
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