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Alba Star


298 reviews
Headquarters: Av. Conde de Sallent, 23-5A, 7003 Palma de Mallorca, Majorca Spain 011 39 095 311503 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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298 Reviews from our TripAdvisor Community

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298 reviews from our community

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Showing 68: English reviews
Sheffield
2 reviews
4 helpful votes
Reviewed 3 days ago
NEW

I'm not one to leave reviews in general but in this instance I feel compelled to. Having booked a package holiday with TUI I was disappointed to learn that my flights had been changed from Tomson (we were provided with Tomson flight numbers upon booking) to Albastar who I had never heard of until then but was open minded about...

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Europe Economy Doncaster - Palma de Mallorca

Helpful?
3 Thank Toto79
St Helens, United Kingdom
Level 5 Contributor
53 reviews
68 helpful votes
Reviewed 3 days ago
NEW
via mobile

Had two flights on our July 2018 holiday with alba star. The overall service was excellent- English spoken with a Spanish accent means you have to listen but not an issue. The condition and the cleanliness of the planes I think are better than the comparable tui flight. The staff are excellent and friendly. They do not waste time trying...

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Europe Economy Liverpool - Palma de Mallorca

Helpful?
Thank Jbsaints
Dublin, Ireland
1 review
Reviewed 4 days ago
NEW

Flew on a 737-800 super smooth flight no delay and real nice landing flight crew was one of the best ive seen thanks tui!

Europe Economy Dublin - Brussels
Helpful?
Thank tomasgeraltauskas08
Greater London, United Kingdom
1 review
Reviewed 5 days ago
NEW

Flew with Alba Star after booking with Thomson (TUI). Hadn't heard of this airline before so looked it up and to my dismay it had really dreadful write-ups. However, the plane that I flew in going and returning from holiday was modern & clean, leg room the same in other planes, and the staff were polite and the in-flight service...

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Europe Economy London - Palma de Mallorca

Helpful?
Thank travellingnan2018
Kilcoole, Ireland
Level 3 Contributor
23 reviews
13 helpful votes
Reviewed 5 days ago
NEW

Arrived in Palma airport at 5AM, screen had that the flight was delayed, this was fine I presumed it was the usual 30 minutes delay etc.. no, no it was an 8 hour delay. flight was to depart at 7.50am and actually departed at 2.30pm due to a part for the plane not being delivered. TUI were supposed to be...

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Europe Economy Palma de Mallorca - Dublin

Helpful?
Thank Kyle M
Liverpool, United Kingdom
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 6 days ago
NEW
via mobile

i was nervous to fly with alba star as i have never flown with them before however it was a lovely flight! the crew where all extremely friendly & smiley :)

Europe Economy Liverpool - Palma de Mallorca
Helpful?
Thank catherinedaisy
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago

Great airport, Alba Star I had never heard of but the flight was on time both ways. The staff were courteous and polite. The food (Purchased) was good. No complaints whatsoever

Europe Economy Liverpool - Palma de Mallorca
Helpful?
Thank John M
Liverpool, United Kingdom
Level 3 Contributor
13 reviews
44 helpful votes
Reviewed 1 week ago

Flew from Liverpool John Lennon for a week's stay in Majorca with Alba Star airways, courtesy of Tui. Loads of legroom and too many empty seats which is due to people not choosing to to fly from their local airport. Use it or lose it people.

Europe Economy Liverpool - Palma de Mallorca
Helpful?
1 Thank Ste2011Mar
Louth, United Kingdom
Level 5 Contributor
54 reviews
72 helpful votes
Reviewed 1 week ago

Boarded 737-800, 08:00 on time,engines started,started to taxi,then back to stand. Two hours later,still sat on tarmac,much banging,CTRL-ALT-DEL work going on,engineers couldn't fix. Bussed back to departures. No info from Albastar whatsoever. We arrived in the terminal at 10-10. Finally boarded replacement flight at 19:00. This plane only had 170 seats,189 passengers! Nineteen people bumped of with offer of 100...

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Europe Economy Palma de Mallorca - Doncaster

Helpful?
8 Thank turnleftatthedoor
Doncaster, United Kingdom
Level 6 Contributor
121 reviews
60 helpful votes
Reviewed 2 weeks ago

Normal everyday flight, nothing spectacular, the plane seemed to have a little more legroom than normal.

Europe Economy Doncaster - Palma de Mallorca
Helpful?
Thank Bri J
See travel tips for airlines
“Take it as you find - as long as your journey is safe.”
travellingnan2018, 17 Jul 2018 | Read review
“Don't travel with them!”
kylem211, 17 Jul 2018 | Read review
“Don't bother.”
turnleftatthedoor, 10 Jul 2018 | Read review
“great service”
jon_loz50, 27 Jun 2018 | Read review
“take your own food”
lrh4113, 10 Jun 2018 | Read review
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