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Alba Star


459 reviews
Headquarters: Av. Conde de Sallent, 23-5A, 7003 Palma de Mallorca, Majorca Spain 011 39 095 311503 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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459 Reviews from our TripAdvisor Community

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459 reviews from our community

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Showing 96: English reviews
Dublin, Ireland
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 1 week ago

We arrived in Dublin Airport at 9.30am to check in for Flight leaving at 1.00pm which was originally supposed to leave at 2.45pm but we were informed by Joe Walsh travel of flight change details to 1.00pm However there was complete chaos at check in re original flight number. Our flight did not take off until 3.10pm It has to...

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Europe Economy Dublin - Lourdes

Helpful?
Thank Ivor M
Cambridge, United Kingdom
Level 4 Contributor
25 reviews
37 helpful votes
Reviewed 2 weeks ago

After reading earlier reviews of this airline I was pleasantly surprised by the standard of the flight. We set off right on time, seating reasonably comfortable for a budget airline. Plane was clean and staff very attentive. I didn't eat on the plane so cannot comment on the selection and quality of refreshments offered. Great landing.

Europe Economy Doncaster - Palma de Mallorca
Helpful?
Thank shirley b
Liverpool, United Kingdom
Level 5 Contributor
63 reviews
47 helpful votes
Reviewed 2 weeks ago

We booked our cruise stay holiday with Tui and saw that we were flying with AlbaStar. Having read the reviews and the fact that we were flying out on 9/11 filled me with trepidation. However, we had no problems whatsoever. We left on time and flew back on 25th September on time. I would definately fly with them again.

Europe Economy Liverpool - Palma de Mallorca
Helpful?
Thank roxyhart64
Dublin, Ireland
Level 3 Contributor
14 reviews
7 helpful votes
Reviewed 3 weeks ago

Saturday 22nd September we were on a flight to Lourdes which should have left at 2pm instead because of delays it didnt leave until 8.20pm, this was totally unacceptable which meant we lost an entire day there, We will see further about this

Europe Economy Dublin - Lourdes
Helpful?
Thank duggy23x
Sheffield, United Kingdom
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed 3 weeks ago

Booked holiday with Tui first time travel with Albastar the flight was good, on time and a pleasant flight.

Europe Economy Doncaster - Palma de Mallorca
Helpful?
Thank janetjubb4
Level 1 Contributor
3 reviews
5 helpful votes
Reviewed 3 weeks ago via mobile

Having booked a package holiday with TUI I was a bit surprised to find out that the flights were with Alba Star. This however ended up making no difference to the holiday as they use the same plane, the same services, and the Spanish beer seemed to be very reasonable. On our return for whatever reason (maybe because we paid...

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Europe Economy London - Palma de Mallorca

Helpful?
Thank Mathew A
North Yorkshire, United Kingdom
Level 4 Contributor
39 reviews
35 helpful votes
Reviewed 4 weeks ago

This was a flight booked as part of a package holiday with Tui. Flight both ways was good; comfortable, smooth and quick. Spanish captain and flight attendants. The was no cooked food, which didn’t bother us and hardly any inflight purchases. There was no information given by Captain I.e. height of flight, flight times, weather or time at destination which...

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Europe Economy Doncaster - Palma de Mallorca

Helpful?
Thank Alison S
Doncaster, United Kingdom
Level 3 Contributor
20 reviews
12 helpful votes
Reviewed 4 weeks ago

Although this was a Tui package they contract out planes. I was a nervy 1st time flyer and to be fair I'd be struggling to complain about anything in particular. Only thing my wife can think of was when the drinks trolley came down the aisle she noticed the stewardess putting ice in drinks with her hands and not tongs....

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Europe Economy Doncaster - Palma de Mallorca

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Thank sportbilly62
Devon, United Kingdom
Level 4 Contributor
36 reviews
31 helpful votes
Reviewed 4 weeks ago

We flew as a family to Palma with Alba Star having booked with Tui. We were expecting Tui/Thomson flights but it didn't really matter. It's a charter airline, not the most comfortable seats, but the price was good and the flight times were very convenient. I would recommend taking your own food as I thought the on board food was...

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Europe Economy Exeter - Palma de Mallorca

Helpful?
Thank Maryindevon
Sheffield, United Kingdom
Level 3 Contributor
11 reviews
16 helpful votes
Reviewed 5 weeks ago

Sat on board for 45 minutes then told there was a technical fault. Had to unload and return to airport. Delayed 2 hours 45 minutes. They made sure we were back on within 15 minutes so they didn’t have to pay compensation. Thompson’s using this air line for cheapness, on return 15 minutes delayed but made it up on flight....

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Europe Economy Doncaster - Palma de Mallorca

Helpful?
Thank robinablakemore2701
See travel tips for airlines
“Bring your own food.”
ivorm757, 11 Oct 2018 | Read review
“Booking seats makes a more comfortable flight”
9shirleyb, 4 Oct 2018 | Read review
“This airline is nearly always delayed, look at the reviews”
duggy23x, 30 Sep 2018 | Read review
“Bring your own food.”
Maryindevon, 18 Sep 2018 | Read review
“At Palma Airport don't trust any Tui staff for directions, look for an Alba Star check-in desk”
Cumbrianman, 5 Sep 2018 | Read review
Show next 5 travel tips 5 of 10

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