We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alba Star


84 Reviews
Headquarters: Av. Conde de Sallent, 23-5A, 7003 Palma de Mallorca, Majorca Spain +34 971 575 072 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

84 Reviews from our TripAdvisor Community

Write a Review

84 reviews from our community

Filter reviews by popular destinations:
All reviews Milan Palma de Mallorca Verona Lourdes Glasgow Birmingham Malaga Reus
Traveller rating
Cabin
  • (21)
  • (0)
  • (0)
  • (0)
Route
  • (19)
  • (2)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 21: English reviews
Langbank, United Kingdom
Level 3 Contributor
20 reviews
15 helpful votes
Reviewed 5 days ago
NEW

Discovered Thomsons had provided AlbaStar in lieu their own aircraft for this return flight. Had not heard of them before, and will avoid in future. Delay of over an hour advised late after check in - apparently "operational difficulties", and crew appeared to be disorganised and unable to provide reasonable trolley service - only managed to serve up to row...

More 
Europe Economy Verona - Glasgow

Helpful?
Thank macgred
Dublin, Ireland
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago

Booked a holiday with Falcon Holidays (Dublin), first time. Were due to depart for Reus @ 18.40 on Tue 4th July (2017) for a week's holiday in Salou. Flight delayed until 02.40 next morning. Given vouchers but restaurants in airport closed when we went to get 'good' food. Only fizzy drinks (coffee, tea) and crisps available in pubs after 10PM....

More 
Europe Economy Dublin - Reus

Helpful?
Thank Mary G
Scotland
Level 2 Contributor
7 reviews
3 helpful votes
Reviewed 1 week ago

Our return flight to Glasgow with albastar was delayed by five and a half hours - which meant in total we were approx. 12 hours travelling. Also incurred extra charge for car parking. Our confidence in this airline not helped by seeing the overhead passenger controls for lighting etc., coming loose! Our flight from Glasgow was changed by thomsons from...

More 
Europe Economy Glasgow - Verona

Helpful?
3 Thank Dougsandundee
Dundee, United Kingdom
Level 2 Contributor
5 reviews
7 helpful votes
Reviewed 2 weeks ago

Planes are very dated, food and drinks service very limited but staff attentive but slow. Took 40 mins to service first seven rows.

Europe Economy Edinburgh - Palma de Mallorca
Helpful?
2 Thank davidmitchell1963
Cork - Ireland
Level 4 Contributor
28 reviews
26 helpful votes
Reviewed 2 weeks ago

The flight was fine, the aircraft was a little tired but to be expected for an old girl over 20 years old. That said, the aircraft was spotless but you could tell they have squeezed in an extra row or two! leg room is the worst I've seen. Flight crew were lovely and friendly outbound and inbound. Would not have...

More 
Europe Economy Cork - Palma de Mallorca

Helpful?
1 Thank MurphyCork_Ireland
Ireland
Level 3 Contributor
8 reviews
4 helpful votes
Reviewed 2 weeks ago

Booked our holiday through Thompson Travel outward and inbound flights were with Alstar.es. We were delayed for almost 8 hrs in Reus Airport which resulted in us missing our connecting bus home. This resulted in a further delay to our journey of 6 hrs as we waited in our destination airport for the next connecting bus. When we boarded the...

More 
Europe Economy Reus - Dublin

Helpful?
2 Thank Djsar
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

Our holiday was booked with thomsons who changed our flights to alba star. Was a bit wary of the reviews we had seen of the airline but I just wanted to thank the staff on board. My son is a very nervous flier, and the staff recognised that from before we had stepped on the plane. They were very attentive,checking...

More 
Europe Economy Glasgow - Malaga

Helpful?
1 Thank DeeDeeJosh
Ashdod, Israel
2 reviews
2 helpful votes
Reviewed 3 weeks ago

First, the flight from Milan late for about 3 hours and arrived after 1am instead to take off back at 11.45pm. Due to Ben Gurion regulations to limits takes at night hours and our flight was delayed for 15 hours. The company's ground operation agent "Aerohandling" didn't even suggest any, even formal, compensation - neither hotel, nor a cop of...

More 
International Economy Tel Aviv - Milan

Helpful?
1 Thank Hottabych
Strathaven, United Kingdom
Level 4 Contributor
30 reviews
28 helpful votes
Reviewed 4 weeks ago

Flew down to Malaga from Glasgow for a Thomson cruise. Thomson are now chartering more and more airlines to fly passengers rather than use their own planes. I had no complaints about switching to another airline because Thomson's old Boeing 757 planes are atrocious with their seat pitch right on the minimum limit of around 28". Albastar are a budget...

More 
Europe Economy Glasgow - Malaga

Helpful?
1 Thank Neil9877
Newcastle
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 4 weeks ago

Thomson airlines booked us onto this airline to Palma. It was so unprofessional from the outset. The scheduled time was changed twice and was still almost an hour late in taking off. The aeroplane was old and fairly dilapidated with some seat rests held together with tape. The toilets were not very clean and we saw an attendant going into...

More 
Europe Economy Edinburgh - Palma de Mallorca

Helpful?
1 Thank Ann S
No reviews match your filter preferences. Remove a filter or to read reviews.
See travel tips for airlines
“Maybe this was not typical flight, but there are several other similar reviews”
macgred, 23 Jul 2017 | Read review
“Don't use it!”
Dougsandundee, 15 Jul 2017 | Read review
“not to fly”
Hottabych, 2 Jul 2017 | Read review
“Insist Thomson book you with another airline”
Y4948UBanns, 27 Jun 2017 | Read review
“Think again”
lindsayja, 27 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About Alba Star
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

23 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (23)
Viewed
View from Window (2)
Viewed
Onboard Feature (2)
Viewed
Food and Drink (1)
Viewed
Other (18)