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Iberia Express


2,043 reviews
Headquarters: Calle Alcaniz, 23, 28042 Madrid Spain 011 34 913 89 43 75 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,043 Reviews from our TripAdvisor Community

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2,043 reviews from our community

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Showing 316: English reviews
Coral Gables, Florida
Level 6 Contributor
139 reviews
39 helpful votes
Reviewed 3 days ago
NEW

After crossing the Atlantic in a comfortable business class seat, we were seated in economy for our short flight to Palma. To say it was a cramped cattle car would be most accurate. With little supervision, people brought on way too many cabin luggage pieces and if you were lucky enough to have priority boarding, be prepared...the inflight crew may...

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Domestic Economy Madrid - Palma de Mallorca

Helpful?
Thank Alan A
Cleveland, Ohio
Level 6 Contributor
279 reviews
68 helpful votes
Reviewed 6 days ago
NEW

The line to check in at the Seville counter was ridiculously long. We were able to bypass it somewhat since we had checked in on line. The leg room was not long enough....our knees pressed the seat in front of us the entire flight. This is a low cost airline, and you get what you pay for.

Domestic Economy Seville - Madrid
Helpful?
Thank Starchgirl
Caerphilly, United Kingdom
Level 6 Contributor
327 reviews
93 helpful votes
Reviewed 1 week ago

First off - excellent price. However, the room on the plane was very poor - 3 + 3 layout. No legroom or faceroom - it felt like the back of the seat in front was in your face. There again, it should be considered a budget airline. We were late and had to sprint to make our connection in Madrid....

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Europe Economy Cardiff - Madrid

Helpful?
Thank Richy1708
Community of Madrid, Spain
2 reviews
Reviewed 1 week ago via mobile

The flight was fantastic, good price and service. We don't have any delays.During the boarding,they give priority to families and children. Very good.

Europe Economy Madrid - Cardiff
Helpful?
Thank mtcorvala
Tamworth, United Kingdom
Level 2 Contributor
4 reviews
2 helpful votes
Reviewed 2 weeks ago

The customer service of this airline has to be the worst I have ever encountered. I found out that my flight had been cancelled when I viewed my on-line booking. It stated that the flight had changed but no information on the changes. I rang the Spanish contact centre which is the only communication point published. They informed me that...

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Europe Economy Birmingham - Madrid

Helpful?
Thank Katy B
Cincinnati, Ohio
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed 2 weeks ago

The connections were on time. Service as budget oriented, but very friendly. I was shocked by the minimal leg room. This was the smallest airline seat that I have ever encountered.

Domestic Economy Madrid - Tenerife
Helpful?
Thank Bob H
Chessington, United Kingdom
Level 6 Contributor
37 reviews
37 helpful votes
Reviewed 2 weeks ago

I booked a one way ticket for four of us through BA but our flight was with Iberia. The online check in was disaster-us and did not work. I booked in at the airport and had the boarding passes issued with no problems at all. I believed that they made an administrative error with the booking but they admitted liability...

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Europe Economy Madrid - London

Helpful?
Thank Derrick O
Level 4 Contributor
5 reviews
Reviewed 2 weeks ago

Punctual, clean and friendly carrier flying from Birmingham to Madrid. On the return journey all the cabin food was half-price because the flight was the last of the day. Quite a saving!

Europe Economy Birmingham - Madrid
Helpful?
Thank PeterB9087
madrid
Level 3 Contributor
25 reviews
Reviewed 3 weeks ago

The flight was so early, at half past one AM , so all the people was sleeping all the time, the crew didn’t bother us and we arrived on time.

Europe Economy Reykjavik - Madrid
Helpful?
Thank Serafin F
2 reviews
Reviewed 3 weeks ago via mobile

Flight on time, staff were nice, bags were efficient. However... While I am fairly tall (194cm /6'4), the lack of leg room is a joke. Staff asked if I could keep my backpack on the floor in front of me and I physically couldn't. By the end of the approx 2 and half hour flight my legs were getting numb.....

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Europe Economy Dublin - Seville

Helpful?
Thank Paddy M
See travel tips for airlines
“Limit your carry on pieces and watch them very carefully as FA's will haphazardly move them.”
AlanA361, 18 Oct 2018 | Read review
“Book with another airline”
katyH282, 5 Oct 2018 | Read review
“Don't expect the crew to speak english.”
grankan, 19 Sep 2018 | Read review
“I think travellers can be quite relaxed about flying with Iberia Express - they're unlikely to be hassled about baggage etc”
madeleinef, 17 Sep 2018 | Read review
“Go to another country on another airline”
P8858RUpeters, 17 Sep 2018 | Read review
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