We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Nordwind Airlines


849 reviews
Headquarters: Sadovnicheskaya Street 14 Building 2, Offices 303-304-304A, Moscow 115035 Russia 011 7 495 730-50-80 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

849 Reviews from our TripAdvisor Community

Write a Review

849 reviews from our community

Filter reviews by popular destinations:
All reviews Moscow St. Petersburg Antalya Heraklion Sochi Kazan
Traveller rating
Cabin
  • (31)
  • (0)
  • (7)
  • (0)
Route
  • (19)
  • (12)
  • (7)
  • (0)
  • (0)
  • More
Language
  • More
Showing 38: English reviews
St. Petersburg, Russia
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed 4 weeks ago

Anyone know why Nordwind has suspended flights to Vladikavkaz, Grozy, Makhachkala and Nalchick? Supposedly temporarily

Domestic Economy Moscow - Vladikavkaz
Helpful?
Thank pjeremyandrews
Gillett, Wisconsin
Level 6 Contributor
98 reviews
74 helpful votes
Reviewed October 12, 2018

This is a very poor airline to travel on. We had booked our flight almost a year before we were traveling and got to pick our seats for an extra charge. We got very good seats and were real happy until we got the email about 4 months before leaving that they changed the time of the flight from 3:20...

More 
International Economy Chicago - Oslo

Helpful?
Thank Randy W
Denver, Colorado
Level 2 Contributor
9 reviews
Reviewed October 8, 2018

We flew from Denver to London direct and then back from Paris to Denver on this particular trip. Overall I would say Norwegian does what you can expect for the price you pay. A round trip ticket business here cost about the same as economy with say United so we werent expecting the same level of service and amenites. The...

More 
International Business Class Denver - London

Helpful?
Thank Jessica L
London, United Kingdom
Level 3 Contributor
14 reviews
5 helpful votes
Reviewed September 19, 2018

I flew Norwegian for the 3rd time and I am happy with them! This time we even landed about 20min early (strong tail wind). The staff is very tentative and friendly. I would fly Norwegian again. (Anything but Ryan Air)

Europe Economy Copenhagen - London
Helpful?
Thank BitteE10
New jersey
Level 6 Contributor
213 reviews
129 helpful votes
Reviewed September 17, 2018

I understand coach on Norwegian is very basic, but we never fly coach. You can't beat the Premium Class on Norwegian when flying transatlantic. One fourth the cost of business/first on other airlines, and everything you expect for business. Two good meals, unlimiited drinks and wines. 2 free bags, great entertainment in huge seats, and use of airport lounges. I...

More 
International Business Class Copenhagen - New York City

Helpful?
Thank Paul H
Platteville, Wisconsin
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed September 17, 2018

We booked economy then upgraded for little extra money for economy plus. Lots of legroom, great meals (2), drinks and wider seats

International Economy Paris - New York City
Helpful?
Thank Sandy A
New York City, New York
1 review
Reviewed September 17, 2018

the aircrafts are pretty new and well maintained. Staff was very nice and great service options are offered.

International Economy Barcelona - Fort Lauderdale
Helpful?
Thank s85charles
Niskayuna, New York
Level 6 Contributor
208 reviews
144 helpful votes
Reviewed August 31, 2018

This was our fourth round trip on Norwegian air in a year. We are spoiled for other airlines now. This trip to Edinburgh was perfect...smooth check-in and right on time. But that’s what we’ve come to expect from Norwegian. Not one of our flights has ever been delayed. The price is so reasonable too!

International Economy Newburgh - Edinburgh
Helpful?
Thank TravelingLily2014
1 review
Reviewed August 24, 2018 via mobile

The clerks at the counter giving you boarding card were so unfriendly and even aggressive. Very long queue in check-in. Very slow and tiring. They were all the time looking for excuses to penalize you 5000 rubles. The catering was not good. Only one choice of dish.

International Economy Tehran - St. Petersburg
Helpful?
Thank mahsaa48
Moscow, Russia
Level 3 Contributor
23 reviews
4 helpful votes
Reviewed July 13, 2018

Check-in took ages. Only two counters open for two flight leaving almost at the same time. Very long queue. Do come well in advance for the check-in. Baggage. I've heard "funny" stories about the canine luggage rules. We got some too: had to shove a tightly suitcase (that would fit into any other company's cabin luggage measuring frame) into a...

More 
Domestic Economy Moscow - Sochi

Helpful?
1 Thank EkaterinaJ2018
See travel tips for airlines
“Book with a different airline.”
Catman397, 12 Oct 2018 | Read review
“Bring on your own food.”
jessicalP5749SR, 8 Oct 2018 | Read review
“carry your food, be prepared to pay for extras, plan your arrival with a long gap before any important event you want to attend.”
EkaterinaJ2018, 13 Jul 2018 | Read review
“Simply avoid this airline its the pits.”
msk824, 20 Jun 2018 | Read review
“make sure your hand luggage is only 5kgs”
P616CKseans, 20 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

254 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (254)
Viewed
Cabin (44)
Viewed
View from Window (35)
Viewed
Seat (17)
Viewed
Airline Lounge (4)
Viewed
Food and Drink (37)
Viewed
Airport (27)
Viewed
Onboard Feature (9)
Viewed
Our fleet (16)
Viewed
Other (65)