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Nordwind Airlines


751 reviews
Headquarters: Sadovnicheskaya Street 14 Building 2, Offices 303-304-304A, Moscow 115035 Russia 011 7 495 730-50-80 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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751 Reviews from our TripAdvisor Community

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751 reviews from our community

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Showing 35: English reviews
London, United Kingdom
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed 4 days ago
NEW

I flew Norwegian for the 3rd time and I am happy with them! This time we even landed about 20min early (strong tail wind). The staff is very tentative and friendly. I would fly Norwegian again. (Anything but Ryan Air)

Europe Economy Copenhagen - London
Helpful?
Thank BitteE10
New jersey
Level 6 Contributor
209 reviews
128 helpful votes
Reviewed 6 days ago
NEW

I understand coach on Norwegian is very basic, but we never fly coach. You can't beat the Premium Class on Norwegian when flying transatlantic. One fourth the cost of business/first on other airlines, and everything you expect for business. Two good meals, unlimiited drinks and wines. 2 free bags, great entertainment in huge seats, and use of airport lounges. I...

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International Business Class Copenhagen - New York City

Helpful?
Thank Jerseyguy314
Platteville, Wisconsin
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 6 days ago
NEW

We booked economy then upgraded for little extra money for economy plus. Lots of legroom, great meals (2), drinks and wider seats

International Economy Paris - New York City
Helpful?
Thank Sandy A
New York City, New York
Level 1 Contributor
3 reviews
Reviewed 6 days ago
NEW

the aircrafts are pretty new and well maintained. Staff was very nice and great service options are offered.

International Economy Barcelona - Fort Lauderdale
Helpful?
Thank s85charles
Niskayuna, New York
Level 6 Contributor
209 reviews
143 helpful votes
Reviewed 3 weeks ago

This was our fourth round trip on Norwegian air in a year. We are spoiled for other airlines now. This trip to Edinburgh was perfect...smooth check-in and right on time. But that’s what we’ve come to expect from Norwegian. Not one of our flights has ever been delayed. The price is so reasonable too!

International Economy Newburgh - Edinburgh
Helpful?
Thank TravelingLily2014
1 review
Reviewed 4 weeks ago via mobile

The clerks at the counter giving you boarding card were so unfriendly and even aggressive. Very long queue in check-in. Very slow and tiring. They were all the time looking for excuses to penalize you 5000 rubles. The catering was not good. Only one choice of dish.

International Economy Tehran - St. Petersburg
Helpful?
Thank Mahsa A
Moscow, Russia
Level 3 Contributor
21 reviews
3 helpful votes
Reviewed July 13, 2018

Check-in took ages. Only two counters open for two flight leaving almost at the same time. Very long queue. Do come well in advance for the check-in. Baggage. I've heard "funny" stories about the canine luggage rules. We got some too: had to shove a tightly suitcase (that would fit into any other company's cabin luggage measuring frame) into a...

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Domestic Economy Moscow - Sochi

Helpful?
Thank EkaterinaJ2018
Sydney, Australia
Level 4 Contributor
23 reviews
13 helpful votes
Reviewed July 12, 2018 via mobile

Plane was clean and quite new. Staff polite and I would use them again for internal flights in Russia.

Domestic Economy Sochi - Moscow
Helpful?
Thank dadoffrosty
Paris, France
Level 5 Contributor
68 reviews
20 helpful votes
Reviewed July 1, 2018 via mobile

This is the worse airline company I have ever tried in my life; non of the staff at the airport could speak English, not even the minimum, very rude and impolite; they didn’t let us board the plane on 30th June from Moscow to kazan, we were going to see the football match and we paid very expensive tickets moreover!...

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Domestic Business Class Moscow - Kazan

Helpful?
1 Thank CLBPARIS251
1 review
Reviewed June 25, 2018 via mobile

They delayed my flight for 6 hours without any notice. Making me lose my flight back to New York they promised thy would help me find another ticket back to NY but they didn’t, so I had to end up paying 800 dollars for their mistake.

Domestic Economy Yekaterinburg - Moscow
Helpful?
Thank renzo u
See travel tips for airlines
“carry your food, be prepared to pay for extras, plan your arrival with a long gap before any important event you want to attend.”
EkaterinaJ2018, 13 Jul 2018 | Read review
“Simply avoid this airline its the pits.”
msk824, 20 Jun 2018 | Read review
“make sure your hand luggage is only 5kgs”
P616CKseans, 20 Jun 2018 | Read review
“If you know Russian pilots, you will be at ease when they land :)”
Husseindm, 29 May 2018 | Read review
“Book and select seats as early as possible.”
AckExpat, 21 May 2018 | Read review
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