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Air Panama


128 reviews
Headquarters: Aerpuerto Marcos A. Gelabert Albrook, Panama City Panama 011 507 316-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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128 Reviews from our TripAdvisor Community

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128 reviews from our community

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Showing 59: English reviews
Helsinki, Finland
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed 2 days ago
NEW

Got stuck for 11 hours in BOC. They wouldn't let us out of the waiting room, even when the only women toilet got broken. No compensation, no food, no water, no apologies. They claim it was due to the weather, but other aircrafts were able to use the same airstrip. At times it was CAVOK, really.

Domestic Economy Bocas Town - Panama City
Helpful?
Thank Lauri L
2 reviews
Reviewed 6 days ago
NEW

As others have written, Air Panama tends to cancel earlier flights and then combine them with the next scheduled flight. So, you arrive at the airport at 5am for a 6am flight but sit around until 9. Same, for my return - without any notification. So, you spend alot of time in little airports when you might have done something...

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Domestic Economy Panama City - Bocas Town

Review collected in partnership with Sky-tours

Helpful?
Thank Sara S
Zutphen, The Netherlands
Level 4 Contributor
27 reviews
5 helpful votes
Reviewed August 4, 2018 via mobile

We (and others) had to wait for more than 3 hours because Air Panama just canceled our flight, they combined our flight with other upcomming flights, so less expenses and they make more profit. I do understand that a halve packed flight is inefficiënt and unnececessary air pollution, so from this from a point of view I respect this decision,...

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Domestic Economy Bocas Town - Panama City

Helpful?
1 Thank TGerritsen
New York City, New York
1 review
1 helpful vote
Reviewed July 18, 2018 via mobile

Air Panama cancelled my flight because they “didn’t know I was transferring from a different airport” and I didn’t physically show up at the check-in desk within an allotted time frame, even though I was at the gate a full hour before the flight was scheduled to leave. They also don’t have online check-in. They told me the next day...

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Central America Economy San Jose - Bocas Town

Helpful?
1 Thank crlarin
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed July 18, 2018

Just so you know, this airline will cancel flights when they are not full, and you will sit around most of the day in the airport waiting for the next flight. Not the way anyone wants to be on vacation. They apologized verbally twice but offered nothing more than that. I hope this review this costs them some business, as...

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Domestic Economy Bocas Town - Panama City

Helpful?
1 Thank Jim L
Panama City, Panama
Level 6 Contributor
80 reviews
21 helpful votes
Reviewed July 4, 2018

I will use this airline only as a second option. The staff at the airport is not 100% profesional, specially when dealing with a problem that takes them out of their comfort zone. I had a 4 hour delay and the staff couldn't give me information regarding the status of our flight. Big shout out to the pilots, smooth ride...

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Central America Economy San Jose - Panama City

Helpful?
1 Thank patrickvollert
1 review
2 helpful votes
Reviewed June 24, 2018 via mobile

Air Panama is the worst airline I have ever traveled with. My family had a flight scheduled at 7:45 AM to Panama City - the flight takes about an hour and fifteen minutes - where which we would taxi to the Panama Airport to board our connecting flight to Orlando (USA) at 11 AM and then board our next connecting...

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Domestic Economy Bocas Town - Panama City

Helpful?
2 Thank Lacey H
Level 2 Contributor
4 reviews
1 helpful vote
Reviewed June 2, 2018 via mobile

Paying $500 for 2 tickets for a 45 minute flight is already ridiculous, but then facing flight delays on top of that (which they could’ve alerted via email) resulting in loss of time and being at the airport too long just makes this whole experience very poor. This flight should be $50! And should be on time!

Domestic Economy Panama City - Bocas Town
Helpful?
1 Thank Ivan S
Monteverde Cloud Forest Reserve, Costa Rica
Level 3 Contributor
22 reviews
4 helpful votes
Reviewed May 24, 2018

Smooth 1hr flight. Not much to say other than nice staff and easy flight. Thanks! My only complaint is that the windows were not clean, so you could see forehead/hair grease from previous passengers on the windows. Not attractive! Besides that, all good.

Central America Economy San Jose - Panama City
Helpful?
Thank Pasión C
Bradenton, Florida
Level 5 Contributor
92 reviews
38 helpful votes
Reviewed May 22, 2018

I don't like to do long flights anymore and have pretty much given up on International travel mainly due to the airport hassles and flights. However, I will do shorter flights within the US most of the time. Although this flight was a little longer than my usual fights from FL to PA, I chose to make it to be...

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International Economy Tampa - Panama City

Helpful?
Thank whishigi
See travel tips for airlines
“Avoid this airline for the best possible flight.”
jimlS4212TD, 18 Jul 2018 | Read review
“take Copa instead”
JorgeFlaco, 6 May 2018 | Read review
“Book on another airline.”
778jackj, 16 Apr 2018 | Read review
“Budget plenty of time”
BostonBassPlayer, 30 Mar 2018 | Read review
“Beer was free on the flight. The time before they served free rum, but not on this trip.”
L6139MYchristopherl, 27 Mar 2018 | Read review
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