We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air Nostrum


303 reviews
Headquarters: Avda. Comarques del Pais Valencia, 2, 46930 Quart de Poblet Spain 011 34 961 96 02 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

303 Reviews from our TripAdvisor Community

Write a Review

303 reviews from our community

Filter reviews by popular destinations:
All reviews Madrid Valencia Malaga Alicante Ibiza Bologna Palma de Mallorca Almeria Bilbao Turin Toulouse Menorca Porto Vigo Frankfurt
Traveller rating
Cabin
  • (49)
  • (0)
  • (0)
  • (0)
Route
  • (29)
  • (19)
  • (1)
  • (0)
  • (0)
  • More
Language
  • More
Showing 49: English reviews
Roquetas de Mar, Spain
Level 4 Contributor
31 reviews
9 helpful votes
Reviewed yesterday
NEW

Some airlines, like Jet2 just seem to know how to do and others, like Air Nostrum, don't. It started with being late to board then we, the passengers, were told by a rather sour faced woman to hurry up! We were penned in an enclosed, hot space waiting to get on to the tarmac while we waited for the flight...

More 
Domestic Economy Madrid - Almeria

Helpful?
Thank John G
Hong Kong, China
Level 6 Contributor
161 reviews
43 helpful votes
Reviewed 2 days ago
NEW

First time on this airline. I am a Oneworld Emerald member and found myself on this flight as a connecting flight from Hamburg to Malaga. The plane was a small regional jet, a bit older already but the flight was smooth, the service friendly and efficient. No complaints.

Domestic Economy Madrid - Malaga
Helpful?
Thank Kaichen88
Offenburg, Germany
Level 5 Contributor
59 reviews
10 helpful votes
Reviewed 1 week ago via mobile

The service was very good on this punctual flight. The flight attendant was very attentive. The plane seemed older, but still with WiFi

Europe Economy Strasbourg - Madrid
Helpful?
Thank LPost2002
Limerick, Ireland
Level 3 Contributor
20 reviews
11 helpful votes
Reviewed 4 weeks ago via mobile

Great services at chech in gate clean air craft with excellent staff and service nice catering services and good prices

Europe Economy Dublin - Alghero
Helpful?
Thank lovely426
Bologna, Italy
Level 5 Contributor
63 reviews
21 helpful votes
Reviewed 4 weeks ago

Overall a good experience, the aircraft is not really big so that you canno't take the hand trolley in the cabin. Be carefull what you leave in the hand trolley because you canno't acces to it during the flight. Just like many other airlines, they don't offer you any food or drink free of charge. Seats are pretty large and...

More 
Europe Economy Bologna - Madrid

Helpful?
Thank Giulio70
Level 6 Contributor
287 reviews
49 helpful votes
Reviewed 4 weeks ago

Terrible experience. Our flight was canceled, then the alternative was to travel in an old and smelly Bus to San Sebastian airport and we arrived in Madrid more than 3 hours later than initially expected. The plane was super dirty, poorly cleaned from the previous flight. They do not offer any passenger any kind of compensation, vouchers or support to...

More 
Europe Economy Biarritz - Madrid

Helpful?
Thank Daniel E
Chicago, Illinois
Level 6 Contributor
141 reviews
29 helpful votes
Reviewed 5 weeks ago

We flew round trip from Madrid to Frankfurt. We were in business class and the seats were nothing to write home about. Space was generally what you get in economy plus. However, the breakfast we were served on the way back was probably the best I have ever had, taste wise. Omelet with croissant and coffee.

Europe Economy Madrid - Frankfurt
Helpful?
Thank Ray S
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed August 27, 2018

A dreadful flight with disinterested crew and safety standards compromised. As a full complaint has been made to the airline it would be inappropriate to give any more details.

Domestic Economy Alicante - Las Palmas de Gran Canaria
Helpful?
Thank Johnnie K
Annalong, United Kingdom
Level 2 Contributor
7 reviews
Reviewed August 27, 2018

Planes have plenty of legroom, leather seats and very pleasant aircrew. In flight food was acceptable and reasonably priced.

Europe Economy Dublin - Alghero
Helpful?
Thank melder827
Alicante, Spain
Level 6 Contributor
148 reviews
79 helpful votes
Reviewed August 14, 2018

Flew Norwegian Air To Gottenborg Sweden very comfortable plane with plenty of leg room, also throughout the journey there were continuous films etc played on the video overhead the seats helps with the boredom of flying. Very polite staff on the plane

Europe Economy Alicante - Gothenburg
Helpful?
Thank Audrey N
See travel tips for airlines
“Find an alternative.”
johngZ8267AY, 16 Oct 2018 | Read review
“avoid it, if you can”
W1753SUdaniele, 17 Sep 2018 | Read review
“We would recommend this airline as friendly, efficient and fairly punctual”
bolandmme, 19 Jul 2018 | Read review
“do not fly with this airline, ever.”
andrewwW8918WG, 11 Jul 2018 | Read review
“Bring cable earphones if you wish to listen to your music - Bluetooth isn't allowed.”
Chiew_Pang, 25 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

72 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (72)
Viewed
View from Window (17)
Viewed
Airport (20)
Viewed
Seat (5)
Viewed
Cabin (5)
Viewed
Food and Drink (2)
Viewed
Our fleet (1)
Viewed
Other (22)