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Thomas Cook Airlines Scandinavia


673 reviews
Headquarters: Copenhagen Airport South Hangar 276, Dragoer DK-2791 Denmark 011 45 32 47 72 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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673 Reviews from our TripAdvisor Community

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673 reviews from our community

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Showing 101: English reviews
2 reviews
Reviewed 2 days ago
NEW

We were travelling With a 3 year old to Mallorca. We have had a nice trip, altough the plane was relatively full. We have received information, service and the food pretty soon after take off. The flight attendees were pleasant, quick to assist, always With a smile. The kids got thier meny first, then the adults afterwards. It was all...

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Europe Economy Oslo - Palma de Mallorca

Helpful?
Thank AndreaB5230
Ballerup, Denmark
Level 5 Contributor
50 reviews
8 helpful votes
Reviewed 2 days ago
NEW

From CPH at right time from Funchal 15 min. before estimated time and landing 25 min. before the estimated time.

Europe Economy Copenhagen - Funchal
Helpful?
Thank aamand2014
DK Greve
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 3 days ago
NEW

We have a good flight. We ate a small dinner. No place for it. Will never do it again. The personel was very quick and polite

Europe Economy Copenhagen - Preveza
Helpful?
Thank stampejor
stockholm, sweden
Level 5 Contributor
69 reviews
42 helpful votes
Reviewed 3 days ago
NEW

Flight was part of a charterpackage to Rhodes first week in September. Flying charter is the same as flying lowcost airlines, you pay for food, drinks, seating. My thoughts on the flights I experienced - clean cabin, comfortable seat, OK legroom for charter shorthaul. The preordered food was more than OK. Cabin crew were great!

Europe Economy Stockholm - Rhodes
Helpful?
Thank annahelena
Copenhagen, Denmark
Level 6 Contributor
139 reviews
43 helpful votes
Reviewed 3 days ago
NEW

Time schedule on time out - and ½ hour early home. Very good service from staff. Fine level of information. Legroom ok. Seats with plastic cover made me sweat.

Europe Economy Copenhagen - Funchal
Helpful?
Thank Arne B
Stavanger, Norway
Level 4 Contributor
21 reviews
9 helpful votes
Reviewed 4 days ago
NEW

The flight attenden came quickly when you hit the service button, the pilots was well informing and also had a good sense of humor. Great nightflight. Ask for seat on emergency exit road, gives good leg place.

Europe Economy Stavanger - Rhodes
Helpful?
Thank Holsty2014
Copenhagen, Denmark
Level 5 Contributor
42 reviews
23 helpful votes
Reviewed 4 days ago
NEW
via mobile

The seating standard came as no surprise. However my husband was seated next to a very overweight man. He was so big, that he had to pull up the armrest between the seats, to be able to "fit" in it. That meant that he was filling up half of my husband's seat as well as his own. Furthermore he was...

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Europe Economy Varna - Copenhagen

Helpful?
Thank Berendt-Hallberg
Ronneby, Sweden
2 reviews
Reviewed 5 days ago
NEW

Have been flying with Tomas Cook the last 8 years. Always been on time, nice crew, no problems what so ever.

Europe Economy Malmo - Heraklion
Helpful?
Thank gudruncook
Malmo, Sweden
Level 5 Contributor
72 reviews
53 helpful votes
Reviewed 5 days ago
NEW

It was a little late, but that was because of weather, som no fault of the airline. The staff were nice, the plane looked fresh and clean. There was an ok selection of food, coffee ect. Only thing I would have liked, is the option to bring something to eat/drink on the plane. They do not allow that.

Europe Economy Palma de Mallorca - Copenhagen
Helpful?
Thank mpdk78
Sweden
Level 2 Contributor
6 reviews
Reviewed 5 days ago
NEW

Charter experience, not surprised of the offerings. I can understand that you would have to pay extra to have food, which is fine. But not even coffee or tea is offered for free. Is the cost of coffee really that high? Flight back home was not cleaned properly. Fresh gum stuck on the seat and other clever things. I felt...

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Europe Economy Stockholm - Palma de Mallorca

Helpful?
Thank MIKAEL E
See travel tips for airlines
“Book your seat”
stampejor, 19 Sep 2018 | Read review
“Worth paying for extra legroom if you are tall. We always book seats by emergency exit, row 11.”
gudruncook, 17 Sep 2018 | Read review
“Easy trip for anybody. Spare some time in BCN”
j0hnnyc261, 29 Jul 2018 | Read review
“Pay the extra cost for seats with additional legroom!”
530leilah, 27 Jun 2018 | Read review
“The check in was iffy. Departure gates change frequently. You have to keep a close eye on them, Not sure if this is SAS fault or airports.”
brucelouisd, 23 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Thomas Cook Airlines Scandinavia
Thomas Cook Airlines Scandinavia (DK) began operations in 2008. The airline is part of Thomas Cook Group plc and is based at Copenhagen’s Kastrup Airport. Service is provided from Denmark, Norway, and Sweden to destinations including Asia, Africa, the Caribbean, the Canary Islands, Greece, Portugal, and Turkey. Modern Airbus A321-200, A330-200 and A330-300 aircraft configured in all Economy seating are used on flights.

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