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French bee


320 reviews
Headquarters: Aeroport de Paris Orly Sud, Avenue S, Paray-vieille-Poste, 91551 Orly France 011 33 825 20 52 05 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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320 Reviews from our TripAdvisor Community

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320 reviews from our community

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Showing 39: English reviews
San Jose, California
Level 4 Contributor
36 reviews
27 helpful votes
Reviewed 2 days ago
NEW

Our departure from SFO to ORY was delayed 19 hours, so French Bee put us up in a hotel near SFO, and told us to submit meal expenses up to $25 per person, and receipt for non refundable accommodations in Paris due to a the lost day. We followed their instructions exactly, submitting receipts for both to French Bee customer...

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International Economy San Francisco - Paris

Helpful?
Thank Tom A
Sonoma, California
Level 5 Contributor
44 reviews
15 helpful votes
Reviewed 2 days ago
NEW
via mobile

This is a hard round trip to review because the Outbound leg was a disaster but the return was quite lovely! French bee has only been flying out of SFO since mid May. This accounts for the stumble bumble of the check in process. The ground staff must all have been hired with no airline experience. The boarding process was...

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International Premium Economy San Francisco - Papeete

Helpful?
1 Thank Travelingfools2015
San Francisco, California
1 review
Reviewed 5 days ago
NEW

Please don't even consider flying with them, you will regret it from beginning to the end. My experience: 1) At the airport Slowest check in ever !! staff seemed to be trainees and incompetent 2)Flight was delayed (of course, they seem to never be on time) 3) toilet next to my seat was out of order (I've never seen a...

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International Economy Paris - San Francisco

Helpful?
Thank StephSF84
San Francisco, California
Level 2 Contributor
7 reviews
7 helpful votes
Reviewed 1 week ago

Where do I begin? They canceled/rescheduled our flight out of SFO without informing us. Staff was extremely rude, threatened to call security on disgruntled passengers. They lost the seat bookings that we had paid extra for just because "the system didn't transfer those over to the new flight." Were rude to me when I was justifiably upset about this. Finally...

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International Economy San Francisco - Paris

Helpful?
2 Thank Riddhi_Shah
San Diego, California
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 1 week ago via mobile

I will never fly this airline again. Late over 3 hours on both flights. The crew had trouble with American credit cards for onboard food.

International Economy San Francisco - Papeete
Helpful?
Thank Dm2001
Sacramento, California
2 reviews
3 helpful votes
Reviewed 1 week ago

French Bee offers the best value flight from the US West coast to Tahiti. I was apprehensive at first to fly with an airline I had never heard of, but they certainly proved themselves. Overall, I'm satisfied, but I'll list list below what held them back from a stellar 5 star review. Our outgoing flight was delayed 2-3 hours, which...

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International Economy San Francisco - Papeete

Helpful?
1 Thank lesolano91
1 review
Reviewed 1 week ago

This is the most incompetent airline ever. The staff was rude, they did not give us enough notice that our flight was cancelled, they have no sympathy or compassion. They yell back at their customers, you only get one comp meal and one comp drink during the flight. I spoke to the manager and he promised that they were able...

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International Economy San Francisco - Paris

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Thank Anna-Lynne C
Louisville, Kentucky
1 review
1 helpful vote
Reviewed 1 week ago

This airline is like a bad joke. Unbelievably rude, unclear, and non communicative. We boarded the plane on time and then we were delayed, sitting on the plane from 11:30-3:30am, and then leaving the plane. We were given no clear reason for the delay. Then we were told we would be given an update in an hour. The update was...

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International Premium Economy San Francisco - Papeete

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1 Thank mattclark400
San Mateo, California
2 reviews
Reviewed 1 week ago

I was supposed to fly with French Bee from SFO to ORY, then catch a flight with another airlines onto Milan. French Bee canceled my flight without emailing or texting me. They cannot even guarantee I'll be refunded (by them since it is their error) for my connecting flight, missed hotel nights, an prepaid activities I'll now miss. They handled...

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International Economy San Francisco - Paris

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Thank AaronC1969
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Let me start with this, I was lenient with this new airline constant problems (originally) for two reasons: 1- As a native of Polynesia, a new company dropping prices down and killing the monopolies from other companies, sign me up, I can finally visit my relatives. 2- As a resident from the USA: sign me up, I can suggest actual...

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International Economy Papeete - San Francisco

Helpful?
3 Thank A TripAdvisor Member
See travel tips for airlines
“Keep your boarding passes!”
875toma, 14 Jul 2018 | Read review
“Arrive at the airport at least one hour earlier than you would for any other airline. Long lines!!!”
875toma, 30 Jun 2018 | Read review
“Don't check any luggage.”
goreyfamily6, 24 Jun 2018 | Read review
“Neck cushion pillow can be a good idea”
sergesunn, 21 Jan 2018 | Read review
“les prix sont élévés sur les autres compagnies mais quand on voit ou nous en sommes ca fait réfléchir !!”
fgrs2018, 16 Jul 2018 | Read review
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