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InselAir


219 reviews
Headquarters: Dokweg 19 Maduro Plaza, Willemstad Curacao 011 599 9 737 0444 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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219 Reviews from our TripAdvisor Community

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219 reviews from our community

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Showing 138: English reviews
Boston, Massachusetts
3 reviews
3 helpful votes
Reviewed 5 days ago
NEW

My wife and I booked a 7:40 am flight from Curacao to Aruba for our honeymoon. Our hotel recommended InselAir, and we didn't think much of it. Mistake #1....we did not do our research beforehand, otherwise we would have booked with Air Aruba or Vivi Vivi. I'm fairly positive that many hotels in Curacao have an agreement with InselAir, hence...

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Caribbean Economy Curacao - Aruba

Helpful?
Thank Katie V
Nagano, Japan
Level 6 Contributor
785 reviews
222 helpful votes
Reviewed 1 week ago

Not so reliable, flight time changed, they do not notify you... better fly with another airline if you can.

Caribbean Economy Curacao - Aruba
Helpful?
Thank Shlomi T
Los Angeles, California
Level 5 Contributor
50 reviews
39 helpful votes
Reviewed 2 weeks ago via mobile

This company is a joke and doesn’t deserve not even one star. We used InselAir to be able to flight between Aruba and Bonaire and it was a disaster! They change all of our flights! ALL of them! Aruba to Curacao was 30 minutes earlier (yes, earlier!) and our Curacao to Bonaire was 2 hours earlier (which by the way...

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Caribbean Economy Aruba - Bonaire

Helpful?
1 Thank gabrielamagalhaes
Quebec City, Canada
Level 2 Contributor
7 reviews
8 helpful votes
Reviewed 4 weeks ago

We got re schedule a 3rd time. This time, we miss our connecting flight to go home. They always change their schedule or cancel flights. Worst compagnie ever! They better give us back the money because we had to book with another company

Caribbean Economy Bonaire - Curacao
Helpful?
Thank nathalie p
Level 5 Contributor
32 reviews
8 helpful votes
Reviewed 4 weeks ago via mobile

We booked our flight several months before our trip. During this period of time, our flight schedule changed twice during that period, the last time was only a couple of days before our trip. They failed to warn us that we would have to pay a $20 fee p/p at the airport. Our plane was at least 20 years old...

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Caribbean Economy Curacao - Aruba

Helpful?
Thank Thiago R
Level 1 Contributor
3 reviews
6 helpful votes
Reviewed September 10, 2018

I have traveled to many different countries in the world and this airline is by far the worst and unreliable. My husband and I traveled to Aruba this past week and decided to visit Boniare and Curacao as well. That was a huge mistake, the 4th day into our trip we had a flight over to Bonaire via Curacao at...

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Caribbean Economy Aruba - Bonaire

Helpful?
Thank Sasha G
Madrid, Spain
Level 5 Contributor
57 reviews
41 helpful votes
Reviewed August 11, 2018

In fact we took to flights one after another, at the begging it wasn't very good as they changed or schedule before travelling and we had to wait almost one day in Curacao which was not expected, the first part of our trip was from Aruba to Curacao in a small old plane. The second part was from Curacao to...

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Caribbean Economy St Martin / St Maarten - Aruba

Helpful?
Thank tiomat2016
Ottawa, Canada
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed August 4, 2018

I booked all my flights between the ABC islands with Insel, as they seemed to be the cheapest option. I didn't read up on any of the reviews beforehand, until I told others I was flying with them and was warned by multiple people about their poor reputation. However, my experience was not as terrible as I thought it'd be....

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Caribbean Economy Aruba - Bonaire

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1 Thank EmilyP1996
2 reviews
2 helpful votes
Reviewed July 19, 2018

I travel a lot and I have never experience anything like the mess that is InselAir. Both coming and going itineraries changed suddenly, one without even notification and the other at 5:02pm (their call center closes at 5:00) the day prior to departure. Not only that but the flight they put us on (Leaving almost 6 hours after original departure)...

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Caribbean Economy Curacao - Bonaire

Helpful?
Thank Gary B
Ponte Vedra Beach, Florida
Level 5 Contributor
80 reviews
33 helpful votes
Reviewed July 16, 2018

The pilots land well and the flight attendants were appropriate but the airline is poorly managed. Our morning flight from Bonaire back to the US was cancelled. The airline personnel at the airport claimed they emailed us but it was never received. The taxi driver stated this is a common occurrence for this airline. They couldn't accommodate us until 5pm...

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Caribbean Economy Jacksonville - Bonaire

Helpful?
Thank Kay T
See travel tips for airlines
“Do not book with them!!”
263nathaliep, 17 Sep 2018 | Read review
“Here is my tip...contact Divi Divi or Winair for your travel.”
G6198PSgaryb, 19 Jul 2018 | Read review
“Plan on flying back a day before you need to”
447kayt, 16 Jul 2018 | Read review
“Do not fly with Insel Air”
zuzan2014, 31 May 2018 | Read review
“Don't waste your time, there ARE alternatives such as DiviAIR...”
mitchb176, 29 May 2018 | Read review
Show next 5 travel tips 5 of 10
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