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InselAir


237 reviews
Headquarters: Dokweg 19 Maduro Plaza, Willemstad Curacao 011 599 9 737 0444 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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237 Reviews from our TripAdvisor Community

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237 reviews from our community

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Showing 153: English reviews
Bogota, Colombia
Level 5 Contributor
52 reviews
16 helpful votes
Reviewed yesterday
NEW
via mobile

We purchased the ticket based on its web site information, but after purchasing, they changed a direct 30 minute flight, to a flight with a scale in Aruba. Then, when we arrived to Curazao, they cancelled the flight as the pilot was sick, but the Aruba flight did actually departed. We had to be st the airport next day 4...

Date of travel: December 2018
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Caribbean Economy Curacao - Bonaire

Helpful?
Thank paubern1
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 1 week ago via mobile

The planes are nice and clean. However insel air is very unpredictable. After trying to avoid flying with them due to their iffy reputation. Decided to fly them for a convention in curacao. Flight going there was on time. No complaints there. I picked them as I needed an early flight back. Return flight got canceled. I heard they canceled...

Date of travel: December 2018
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Caribbean Economy Aruba - Curacao

Helpful?
Thank lindanC1999
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago via mobile

So like I said worst airline ever...you WILL get stranded if you choose them. You will NOT get refunded. Oh...and btw they give you what I call the letter of uselessness...once you get this you know you're screwed...

Date of travel: November 2018
Caribbean Economy Curacao - St Martin / St Maarten
Helpful?
Thank Nomad652571
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago

Do not fly Insel Air. Still have not gotten my refund! Worst airline in the world. Worst airline in the world! Worst airline in the World! Worst airline in the world!

Date of travel: November 2018
Caribbean Economy Curacao - St. Lucia
Helpful?
Thank Nomad652571
Houston, Texas
Level 4 Contributor
28 reviews
7 helpful votes
Reviewed 2 weeks ago

We were leaving Bonaire for a quick visit to Curacao before a last leg to Aruba for our flight back to Houston. The evening before flying we learned that InselAir had cancelled EVERY flight for the next 2 days. The only alternative was Divi Air but they were totally booked and we just had to get to Aruba. Our hotel...

Date of travel: October 2018
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Caribbean Economy Bonaire - Curacao

Helpful?
1 Thank Jeff L
1 review
Reviewed 2 weeks ago

I learned after I landed in Curacao that the locals call this airline “CancelAir”. My flight from Aruba to Curacao was canceled. I was put in a terribly unsafe hotel- the plumbing nearly flooded my room, I was locked in, and strangers tried to enter my room. I wish I would have slept at the airport instead. I was assured...

Date of travel: November 2018
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Caribbean Economy Aruba - Curacao

Helpful?
Thank Nccmd
Level 1 Contributor
3 reviews
Reviewed 3 weeks ago via mobile

Be warned that they cancel your flight on the day of your flight... and leave you with no options. You will be stranded. Fly at your own risk!!! Oh...and it's a heck of a stress to get refunded.

Date of travel: November 2018
Caribbean Economy Curacao - St. Lucia
Helpful?
Thank Nomad652571
2 reviews
Reviewed 4 weeks ago via mobile

They definitely send to trash our honeymoon mood. Firstly canceled our flight from Curacao to Aruba and did not informed us, just said that we are too late on check-in counter (actually we arrived to the airport more than 1,5 hour before flight and made online check-in) and currently we are in Aruba waiting our flight to Curacao, it is...

Date of travel: November 2018
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Caribbean Economy Aruba - Curacao

Helpful?
Thank JuliaP2311
1 review
Reviewed 4 weeks ago via mobile

Our long awaited dive trip to visit the ABC’s was absolutely ruined when Insel Air canceled our flight from Bonaire to Curaçao and put us on a 630 am flight. This means having to be at the airport at 430 am. We paid extra per to be plug on the 1715 flight. Arrived for our flight at the required time...

Date of travel: November 2018
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Caribbean Economy Bonaire - Curacao

Helpful?
Thank Global13725553444
2 reviews
Reviewed November 12, 2018

Flight departure hour was changed, was fine. plane was a Fokker 50? or something, one half of the plane had the old seating, the other 1/2 newer seating. I switched to sit in the "newer" side for a lil more knee room was somewhat better. Make sure you eat before you leave, not much giving on board to eat. Guess...

Date of travel: October 2018
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Caribbean Economy St Martin / St Maarten - Curacao

Helpful?
Thank Trail08863751622
See travel tips for airlines
“Do NOT fly on this airline! Divi is great however”
F3060ZOjeffl, 30 Nov 2018 | Read review
“If the airline has your email, make sure check in case they change your time/day ect, ect”
Trail08863751622, 12 Nov 2018 | Read review
“Book Winair or any other airline. If Inselair is the only choice, seek another destination with a different airline.”
977pamelad, 24 Oct 2018 | Read review
“Do not use the airline”
RMS1976, 22 Oct 2018 | Read review
“Dont buy a ticket from them, its a scam”
mikewE2857TJ, 17 Oct 2018 | Read review
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