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21 reviews
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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21 Reviews from our TripAdvisor Community

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21 reviews from our community

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All reviews Havana
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Showing 2: English reviews
Kingston, Jamaica
Level 3 Contributor
18 reviews
3 helpful votes
Reviewed August 26, 2018 via mobile

Dirtiest airline I have ever travelled with. Cant't begin to describe the 'grubbiness'. I understand the staff speaks very little English but cannot understand why they, and the staff at Santiago de Cuba, a stop before Havana, are so cold and unfriendly. However, we arrived safe and I thank the pilots for a smooth flight. Marlene M. Kingston, Jamaica August...

Caribbean Economy Kingston - Havana

Thank Marlene M
Montreal, Canada
Level 5 Contributor
38 reviews
12 helpful votes
Reviewed January 31, 2018

On January 6th we (a tour group) boarded the flight 1h and 30 minutes late because of the lateness of the plane. Our flight never landed in Baracoa our destination. Instead we landed in Santiago de Cuba. We had no communication as to WHY we were diverted there and no other form of transportation to take us to our final...

Domestic Economy Havana - Baracoa

3 Thank ReneMontreal_Quebec
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“Avoid at all costs.”
ReneMontreal_Quebec, 31 Jan 2018 | Read review
“Ci vuole molta calma ma tutto funziona”
viaggiatore58, 4 Mar 2018 | Read review
“выберите другую авиакомпанию”
poplanu, 21 Jan 2018 | Read review
“Vayan a los Cayos por vuelos internaciones hasta tanto esta cia aerea se ordene y pueda brindar un servicio digno”
759alejandros, 23 Dec 2016 | Read review
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