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Air Macau


116 reviews
Headquarters: 398 Alameda Dr. Carlos D'Assumpcao, Macau China (853) 8396-5555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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116 Reviews from our TripAdvisor Community

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116 reviews from our community

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Showing 50: English reviews
Macau
Level 4 Contributor
17 reviews
12 helpful votes
Reviewed 2 weeks ago

Many of my friends do think Air Macau operates more like a low-cost carrier, which I don't really agree. Considering Air Macau a regional airline using only narrow body jets, serving Asian cities only, massive seat pitch shouldn't be expected. In the majority of flights I've taken with the airline, on-board services were nice and crew was friendly. What should...

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Asia Economy Taipei - Macau

Helpful?
Thank 853HungryCat
1 review
1 helpful vote
Reviewed September 24, 2018

They destroyed my suitcase. Agent on Hanghzou airport confirmed that it is their fault. By mail , they promised me some compensate 150 RMB which is inadequate, but fortunately they didn't transfer it. So I wasn't confused, if I should take this tip or I shouldn't take...

North Asia Economy Taipei - Hangzhou
Helpful?
1 Thank Allesandro S
Macau, China
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed September 18, 2018 via mobile

Supposed to fly out on Sunday, all flights cancelled due to typhoon Mangkhut. Phoned up reservation on Friday, friendly agent immediately confirmed my request to change schedule free of charge! Four of us took flight at noon today 18/9, everything was so smooth and on schedule , now arrived at hotel, happy-houring! Will fly with Air Macau next time to...

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North Asia Economy Macau - Taipei

Helpful?
Thank Julia Y
Asuncion, Paraguay
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed September 17, 2018

Air Macau offers a few freebies for The Parisien and some other coupons on the E-ticket. Show the boarding pass slip to get on top of the imitation Eiffel Tower for free.

Asia Economy Taipei - Macau
Helpful?
Thank Litin C
Chennai (Madras), India
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed September 13, 2018 via mobile

We regret using this airline. So many bad experiences. We used this flight to go from Tokyo-Macau-Hanoi and back. 1. First flight was delayed by an hour. 2. In the flight from Macau to Hanoi, they served us dinner, but for some reason, Hanoi to Macau they didn't. Even though the flight duration was the same. We had skipped dinner...

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Asia Economy Hanoi - Macau

Helpful?
1 Thank Divine L
2 reviews
2 helpful votes
Reviewed September 10, 2018 via mobile

Their PVG check-in staff would be horrible even as prison guards, act without a care in the world, typical bullies. I've been to Macau, as well as 10s of countries, fly often & all that, but this time one of their young male staff came over without a care in the world and said I need a return ticket (which...

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Asia Economy Shanghai - Macau

Helpful?
1 Thank Marko P
Saint-Malo, France
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed September 1, 2018 via mobile

We booked a round-way flight for two people from Da Nang to Taipei, departing on August 22nd. Because of some issues, my friend could not board on 22nd but took the next Air Macau flight, the day after. The staff was notified, he showed them our original return ticket and was told nothing special. The surprise came for our way...

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North Asia Economy Da Nang - Taipei

Helpful?
2 Thank mdelauna
Level 1 Contributor
3 reviews
Reviewed September 1, 2018 via mobile

Actually I bought the flight ticket of jet airways from Bangkok to Nepal. But I am here in Macau so I bought flight ticket of air Macau from Macau to Bangkok in same airport Suvarnabhumi with different ticket. I try to combine together but the agent told me can’t . So is it possible to transfer my luggage to jet...

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Asia Economy Macau - Kathmandu

Helpful?
Thank manzilk
Rochester, United Kingdom
Level 6 Contributor
399 reviews
148 helpful votes
Reviewed August 21, 2018 via mobile

Received a welcome upgrade to business class outbound, so as expected a comfy seat. The plane was delayed over 3 hours getting to Macau at 5am so transport wasn’t waiting for us as planned. The food is awful, a box containing a biscuit, bar of seeds and some other inedible thing and a small bottle of water. Staff miserable and...

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Asia Economy Hanoi - Macau

Helpful?
Thank Essexnat
Seoul, South Korea
Level 3 Contributor
15 reviews
1 helpful vote
Reviewed August 15, 2018

Nothing special... not many choices to this root... not suitable service. no entertainment in flight. The meal also not really good... just eat.

Asia Economy Seoul - Macau
Helpful?
Thank TK_BAE
See travel tips for airlines
“Bring your own entertainment as there's no seat back TV nor wifi on board.”
853HungryCat, 1 Nov 2018 | Read review
“Better fly with Cathay...”
allesandr0s, 24 Sep 2018 | Read review
“Save the E-ticket as it has several coupons to enjoy in the Casino/Hotel district”
litinc2017, 17 Sep 2018 | Read review
“just normal... not really recommend.”
TK_BAE, 15 Aug 2018 | Read review
“Bring your own alcohol and food since they will provide as minimal indulgences as needed.”
341sebastieng, 15 Jul 2018 | Read review
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