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Eastar Jet


76 reviews
Headquarters: 34, Yangcheon-ro, Gangseo-gu, Yangseo building, 5th floor, Seoul South Korea 1544.008 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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76 Reviews from our TripAdvisor Community

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76 reviews from our community

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Showing 32: English reviews
Vancouver, Canada
1 review
Reviewed 2 weeks ago via mobile

Person on check in was completly rude, unprofessional and racist(agreed to check in only asians). She sent us to the differebt queue where we have to start waiting all over. Finally her manager seemed to be drunk or under something.... just dont fly with them - save your day.

International Economy Vladivostok - Seoul
Helpful?
Thank vessona
Turku, Finland
Level 4 Contributor
38 reviews
17 helpful votes
Reviewed 3 weeks ago

When I arrived at the airport, I was unable to find my flight on the check-in screen, but I was able to find their check-in queue, where a printed note informed me that my flight was cancelled. I had not previously been informed about the cancellation. I went to the counter and mentioned that I was booked on the cancelled...

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North Asia Economy Seoul - Osaka

Helpful?
1 Thank Car B
2 reviews
Reviewed 4 weeks ago

I had a rare experience in Eastar Jet airline 'cause all staffs were consists of male. It is not important to someone though, in my case different may be. Anyway, the facility was good and was comfortable enough for stay during flight. All staffs were friendly and they had a big smile to everyone.

North Asia Economy Seoul - Fukuoka
Helpful?
Thank eylee8787
Level 5 Contributor
62 reviews
18 helpful votes
Reviewed 4 weeks ago via mobile

First time i flew with this budget airline and the flight was good,apart from a few bad moments dew to weather conditions. They were incredibly punctual,their service from ground staff and cabin staff very good,leg space very satisfactory and all in all it was a pleasant flight. The only minus : although a budget airline,they charge far too much than...

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North Asia Economy Seoul - Tokyo

Helpful?
Thank Alekbasil
1 review
Reviewed September 10, 2018 via mobile

When we arrived at the airport we were informed that we need to pay extra money because our bags weighed 20 kg and not 15. We were rushed to pay and were told “pay the money or leave your bags here”. We obviously payed the money using a card and asked for a receipt. The lady in the counter wouldn’t...

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North Asia Economy Seoul - Tokyo

Helpful?
Thank Ron B
Level 3 Contributor
18 reviews
5 helpful votes
Reviewed September 6, 2018 via mobile

Had the pleasure of using their HKG-ICN service which was the lowest available on the date. Their contracted agents at the check-in weren’t the best people I’ve dealt with but the manager was able to change the situation for me. Flight itself was uneventful but I thought their duty free and snacks were reasonably priced. Had frequent water service and...

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North Asia Economy Hong Kong - Seoul

Helpful?
Thank RichardJ1903
Toronto, Canada
Level 6 Contributor
155 reviews
83 helpful votes
Reviewed August 14, 2018 via mobile

My initial booking was fine but problem started happening when my free luggage included in air fare becomes chargeable item after i added meal avfews weeks before departure date. The airline checkin rep and supervisor wasted me over 1 hr and still unable to resolve but offer me a solution : if u pay, we for the luggage we can...

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North Asia Economy Seoul - Tokyo

Helpful?
Thank SekBoy
Metepec, Mexico
Level 6 Contributor
95 reviews
17 helpful votes
Reviewed July 26, 2018

Very good price for ticket , good and clean plane , the flight attendant very polite and the plane take off on time , Thanks

North Asia Economy Tokyo - Seoul
Helpful?
Thank Alejandro V
Los Barrios, Spain
Level 6 Contributor
128 reviews
61 helpful votes
Reviewed June 29, 2018

The journey was a nightmare. Not the fault of Easy jet but the fact that we needed special assistance and there were not enough 'pushers' available . At one point one guy was trying to deal with 3 chairs at the same time. A good job the flight was an hour late. The airport was packed with people lying all...

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Europe Economy London - Belgrade

Helpful?
Thank ninajp7
Nonthaburi, Thailand
Level 5 Contributor
53 reviews
9 helpful votes
Reviewed May 21, 2018 via mobile

Flying to Seoul, South Korea by Easter Jet a budget airline. No hot meal service except water. Overall service was good.

North Asia Economy Bangkok - Seoul
Helpful?
Thank skornp
See travel tips for airlines
“Choose flight number ZE641”
eylee8787, 17 Sep 2018 | Read review
“Very important the bags with you the weight is limited 10 kgs. they really check it on the way”
alejandrov641, 26 Jul 2018 | Read review
“Front two rows-at a cost.”
ninajp7, 29 Jun 2018 | Read review
“Exit row seats are great, book a window as the seat is much wider.”
Timothy_Z05, 9 Apr 2018 | Read review
“Fly with another airline. Lots of options.”
Yjyj2, 22 Feb 2018 | Read review
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