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Wings Air


215 reviews
Headquarters: Soekarno-Hatta International Airport, Jakarta Indonesia Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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215 Reviews from our TripAdvisor Community

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215 reviews from our community

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All reviews Denpasar Labuan Bajo Lombok Surabaya Yogyakarta Region Kupang Medan Semarang Jakarta Malang Ende Bandung Makassar Batam
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Showing 111: English reviews
Level 5 Contributor
64 reviews
37 helpful votes
Reviewed today
NEW

We had never flown with a propeller plane, so that was a nice first experience. However, communication was very bad. The worst part for us was the feeling of being robbed. When buying the ticket online, we had paid extra for a 30kg and 20kg luggage - since we know this wasn't included in the standard ticket. The fact that...

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Domestic Economy Yogyakarta Region - Banyuwangi

Helpful?
Thank jasmienr
Bussum, The Netherlands
Level 6 Contributor
225 reviews
89 helpful votes
Reviewed 2 weeks ago

4+ hrs of waiting! Due to a schedule that is too tight and no spare planes you need only one disruption in the morning to rnd up with massive delay in the afternoon. At least we got some food and drink... and hardly any information which changed over time so we were kind of lost... please garuda, start serving Kaimana...

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Domestic Economy Kaimana - Sorong

Helpful?
Thank domnl
Bussum, The Netherlands
Level 6 Contributor
225 reviews
89 helpful votes
Reviewed 2 weeks ago

For unclear reason the flight was delayed 1,5 hours. Information was only available after asking and was incorrect. But we got some water. Airplane was unbearbly hot before flying. The flight itself was ok, luggage came relatively fast.

Domestic Economy Sorong - Kaimana
Helpful?
Thank domnl
Surabaya, Indonesia
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago

As a customer I want choice at an affordable price and Ryanair offers me this. this flight and airlines is best economical way to travel surabaya to Jogjakarta.

Domestic Economy Surabaya - Yogyakarta Region
Helpful?
Thank PremierPlaceHotels
Level 4 Contributor
34 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

Wings air is airlines that own by Lion Group, normally they are using ATR 72 (500/600) and for short distance flight. From Semarang to Surabaya we can take first flight (6 am) and flight back at nite (7.40 pm), it cut travel time from 8 hrs to 1 hr only. No meals during flight, but it's ok since it's only...

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Domestic Economy Semarang - Surabaya

Helpful?
Thank Suud R
Medan, Indonesia
Level 5 Contributor
63 reviews
15 helpful votes
Reviewed 2 weeks ago

I booked this flight because this is the one and only flight from Meulaboh to Medan. The flight was delay about 30 with no reason. But the journey was good because the cabin crews looked very enthusiast and the cabin was clean. One thing that i hate form Wings Air, because the bus who picked up the passanggers from the...

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Domestic Economy Aceh - Medan

Helpful?
Thank m_novar_nasution
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

Today I had a flight from Labuan Bajo to Lombok with a transit in Denpasar of 80 minutes. However, the flight in LBJ was 2.5 hours delayed. When we could finally board the stewardess told me that I would miss my transit and that I would have to arrange a new flight for tomorrow (last flight of the day). When...

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Domestic Economy Labuan Bajo - Lombok

Helpful?
Thank Ellen t
Bali, Indonesia
Level 4 Contributor
22 reviews
8 helpful votes
Reviewed October 5, 2018

Acctually I wont to fly with this airline. but I have no other choice. hopely the company upgrade their facility and service of the flight and company

Southeast Asia Economy Denpasar - Lombok
Helpful?
Thank Mikaa S
Santa Ana, Costa Rica
Level 6 Contributor
659 reviews
94 helpful votes
Reviewed September 30, 2018

Cheap low cost flights with no service at all (not even water). We took two inter-island domestic flights with this company and for some reason, they were never on time. Seats were dirty.

Southeast Asia Economy Denpasar - Lombok
Helpful?
Thank ochassot
Nyon, Switzerland
Level 6 Contributor
318 reviews
169 helpful votes
Reviewed September 28, 2018 via mobile

When we took the flight from Bali to Labuan Bajo, it was 1h delayed. I thought bad luck, but all good. The plane from Labuan Bajo to Bali was again delayed - i thought maybe this happens all the time! An apology? Information? Nothing. You just sit there hoping it will ever show up. The worst part was that the...

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Asia Economy Labuan Bajo - Denpasar

Helpful?
Thank Ilovetotravel155
See travel tips for airlines
“Suck it up or choose other options.”
jasmienr, 15 Nov 2018 | Read review
“Always count on delay here.”
domnl, 1 Nov 2018 | Read review
“Do not use this airline when you have a tight schedule on your trip. Delays may happens all the time.”
951mrs, 25 Sep 2018 | Read review
“Is a true nightmare!!! Don't fly with them!!!!!”
ValentiC, 21 Sep 2018 | Read review
“Do NOT travel with Wings Air/ Lion Air”
Robby4all, 26 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Wings Air
Wings Abadi Airlines, more commonly known as Wings Air (IW), is an Indonesian commuter airline that operates from a hub at Soekarno–Hatta International Airport (CGK). It was founded in 2003 and is a wholly owned subsidiary of Lion Air (JT). The airline flies to 75 destinations, and has a fleet of 51 aircraft. These include 31 ATR 72–600 aircraft and 20 ATR 72–500 planes.
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