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Air Seoul


78 reviews
Headquarters: 76, SaemunanRo Jongro Gu, Seoul South Korea Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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78 Reviews from our TripAdvisor Community

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78 reviews from our community

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Showing 16: English reviews
Australia
Level 1 Contributor
3 reviews
Reviewed 1 week ago

Super comfortable seat ,and amazing service!!! And stuffs are pretty and helpful,really enjoy flight with air seoul

International Economy Seoul - Lamezia Terme
Helpful?
Thank jackyyyy2018
Fayetteville, North Carolina
Level 5 Contributor
41 reviews
4 helpful votes
Reviewed 1 week ago via mobile

This was a no frills or thrills 2hs & 10min flight. Which was very prompt. The Flight attendants are couteous. Once in the sky, you can purchase a beverage, snack or meal otherwise; you get a small cup of water. End of story.

North Asia Economy Tokyo - Seoul
Helpful?
Thank Liza N
Sunnyvale, California
Level 6 Contributor
80 reviews
29 helpful votes
Reviewed 1 week ago

OK flight on our first segment back from KIX to SFO via ICN. This airline is a budget airline. But since we bought it through Asiana, we received free meal (although not very good tasting). On the plane that we flew on, the seats were very tight legroom with no TV at all.

North Asia Economy Osaka - Seoul
Helpful?
1 Thank Boowicked
Japan
Level 4 Contributor
23 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

If you are japanese national please proceed with it otherwise don’t! Because just now I had the horrible experience of not getting my boarding pass! They don’t understand English and perhaps not even want. Said many issues regarding visa issues, however which for transfer or transit I don’t need. Because I have visited other countries through transit at Seoul. Then...

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North Asia Economy Tokyo - Seoul

Helpful?
Thank eeichess
2 reviews
3 helpful votes
Reviewed June 13, 2018 via mobile

Online check-in but you have to get your ticket manually printed. Also a hidden 10kg limit on carry-on items (written in very fine print). They charged me 470 HKD at manual ticket printing and don't even accept credit cards without a 20 HKD fee. Don't take if you're just taking carry-on because you will get charged. They also didn't allow...

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North Asia Economy Hong Kong - Seoul

Helpful?
2 Thank Danny L
Level 6 Contributor
91 reviews
4 helpful votes
Reviewed May 29, 2018

Looks like a recent carrier. Everything was very convenient, especially the check in counter attendent was very kind. Nice flight to my home.

North Asia Economy Takamatsu - Seoul
Helpful?
Thank Soon C
Kuala Lumpur, Malaysia
Level 6 Contributor
72 reviews
13 helpful votes
Reviewed May 21, 2018 via mobile

It is direct flight from KK to Seoul. However, the flight doesn't on time, departing flight to Seoul got delayed almost 3hrs till 3.30am, whereas the flight from Seoul back to KL got delayed almost 3hrs again. It is so inconvenience for elderly and children. There is no entertainment in the flight, only water is free and no food or...

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North Asia Economy Kota Kinabalu - Seoul

Helpful?
Thank CindyCJY
San Francisco, California
1 review
Reviewed May 14, 2018 via mobile

I was just about to give up on low cost air carriers after a poor experience with a different airline but Air Seoul changed my mind. Flew them twice from ICN and KIX from morning and evening. No delays, no problems. It felt pretty perfect to me.

North Asia Economy Osaka - Seoul
Helpful?
Thank Angela L
Florida
Level 5 Contributor
82 reviews
78 helpful votes
Reviewed April 26, 2018

Definitely fly them again. Osaka KIX-Seoul Inchon, And Seoul Inchon-Narita Beautiful new A321. On-time arrivals and departures. Cabin crew was gracious, knowledgeable, followed all international level safety procedures and instructions to passengers. All economy class 3 & 3 but with 33? inch seat pitch there was plenty of room for wheelchair service was provided at both ends of flights. Difficult...

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North Asia Economy Osaka - Seoul

Helpful?
Thank wrantar
Level 3 Contributor
13 reviews
5 helpful votes
Reviewed April 16, 2018

Overall service and time is as good as another budget airline JeJu, the check-in counter location in Incheon is a bit far fm center but still acceptable (while JeJu getting the very best location). Seems that Air Seoul has a less control on the hand-carry luggage as I can see some guys getting 3 or even 4 hand-carry bags. It...

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North Asia Economy Hong Kong - Seoul

Helpful?
Thank Kevin L
See travel tips for airlines
“pre- assign the seat with small payment, if affordable.”
soonc726, 29 May 2018 | Read review
“If you're in the US through Orbitz”
wrantar, 26 Apr 2018 | Read review
“Get a Korean credit card?? haha”
M9436SMsophieb, 22 Jan 2018 | Read review
“Check the airline website on and off and you will find a very good deals.”
ksyvan, 2 Dec 2017 | Read review
“ウエブチェックインをお勧めします”
mimipopo27, 11 Jul 2018 | Read review
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About Air Seoul
Air Seoul (RS) is a Korean airline based in Seoul. The airline operates to six cities in Japan the three cities in Southeast Asia with its hub at Incheon International Airport (ICN). The airline operates only international flights with no domestic services. Air Seoul offers full service in comparison to low-cost airlines in Korea, including larger seats, greater weight allowance for baggage and inflight entertainment. The airline operates three Airbus A321-200 in an Economy only configuration and plans to introduce two more in 2017.

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