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Aruba Airlines


55 reviews
Headquarters: Cumana 69,, Oranjestad Aruba 297-583-8300 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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55 Reviews from our TripAdvisor Community

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55 reviews from our community

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Showing 39: English reviews
Level 3 Contributor
7 reviews
1 helpful vote
Reviewed 1 week ago

They have good service, the crew are helpful and they give good service special , the seats are comfortable .

International Economy Curacao - Miami
Helpful?
Thank Greenhouse C
Phoenix, Arizona
Level 6 Contributor
156 reviews
41 helpful votes
Reviewed 2 weeks ago via mobile

We flew from Aruba to Curacao and Curacao to Bonaire. When we arrived in Curaçao, only one of our four bags arrived. We had been informed, when checking in that two might be left behind because of lack of space, but were assured that two would make it. That was a lie. Then, when the two arrived, our fourth bag...

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Caribbean Economy Aruba - Curacao

Helpful?
Thank PhxMermaid
Palm - Eagle Beach, Aruba
Level 5 Contributor
70 reviews
21 helpful votes
Reviewed 3 weeks ago

This is the most dependable airline when flying between the ABC Island if you want to be on time. They communicate much better than the other ones and the planes are clean and staff is friendly, certainly the Aruba crew!

Caribbean Economy Aruba - Curacao
Helpful?
Thank Glendeline M
Curacao
Level 2 Contributor
5 reviews
Reviewed 3 weeks ago

No viewing account / reservation online, or online check in possible. No in-flight entertainment available, but great staff service. Maybe adding the possibility for people to rent tablets with entertainment on board would be nice. Also the snacks may vary, although the cookies were nice.

International Economy Curacao - Miami
Helpful?
Thank LeoBel7481
Wausau, Wisconsin
Level 4 Contributor
36 reviews
37 helpful votes
Reviewed 3 weeks ago

My friend and I were on a vacation in Aruba and we decided to take a day trip over to Curacao to see that as it would be our only opportunity to see that island as well. We found flights on Expedia and booked them. We showed up to the airport an hour before the flight was to leave. There...

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Caribbean Economy Aruba - Curacao

Helpful?
2 Thank Stephanie W
Wausau, Wisconsin
Level 4 Contributor
25 reviews
30 helpful votes
Reviewed 4 weeks ago via mobile

My friend and I were on vacation in Aruba and we decided to take a day trip to Curacao. We found a flight on Expedia on Aruba Air that seemed to be a reasonable price and time. This flight was supposed to leave Aruba at 7:15 am-we arrived at the airport at 6:20 am only to find a completely deserted...

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Caribbean Economy Aruba - Curacao

Helpful?
2 Thank Kelly F
St. Martin
Level 2 Contributor
8 reviews
8 helpful votes
Reviewed June 26, 2018 via mobile

I initially had a bad feeling about this airline. Never heard about before. They were cheaper than Winair from SXM to CUR. When reading up on them I saw all the bad reviews which really worried me. Due to the lower $ we still choose them. Today a week out we received a notification that the flights were canceled or...

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Caribbean Economy St Martin / St Maarten - Curacao

Helpful?
1 Thank Garfield077
Rotterdam, The Netherlands
Level 6 Contributor
488 reviews
90 helpful votes
Reviewed June 26, 2018

The airline only flew us back from Aruba to Curacao. The flight was quick and smooth. I was surprised to see it turn on the runway though

Caribbean Economy Aruba - Curacao
Helpful?
Thank francien2015
Port Saint Lucie, Florida
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed June 23, 2018 via mobile

One hand doesn’t know what the other is doing. Booked through Cheapoair. Could not choose seats. Was not told we had to be at the airport 4 hours prior to flight. Searched it my self when I couldn’t online check in, our shuttle at our hotel started at 5 we had a 4am checkin. Took a cab instead of shuttle...

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Caribbean Economy Miami - Bonaire

Helpful?
2 Thank HarleyCharley
Rotterdam, The Netherlands
Level 6 Contributor
488 reviews
90 helpful votes
Reviewed June 21, 2018

The flight was performed by a different airline which meant we had to be on the airport earlier. Besides this disconfort the flight itself was convenient (only 20 min or so)

International Economy Curitiba - Aruba
Helpful?
Thank francien2015
See travel tips for airlines
“Pack a very small carry-on or they will try to check it in before you board”
E6046XVmichaels, 9 Jun 2018 | Read review
“You'd actually have to be able to purchase a ticket! That would be a great first step!”
PhxMermaid, 14 May 2018 | Read review
“never use it”
meadowdale, 9 Apr 2018 | Read review
“Don't do it.”
drobinson108, 23 Jan 2018 | Read review
“Like their Instagram page so you can stay on top of the deals.”
kkjiandani, 4 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Aruba Airlines
Oranjestad-based Aruba Airlines (AG) was founded in 2006. It operates from a hub at Queen Beatrix International Airport (AUA), with scheduled passenger flights to La Chinita International Airport (MAR) and Arturo Michelena International Airport (VLN) in Venezuela, and Miami International Airport (MIA) in the United States. Aruba Airlines also offers charter service to four destinations in Cuba. The airline has a fleet consisting of one Airbus A319-100 and two Airbus A320-200 planes. Each is configured with a business class and economy class cabin.

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