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Aruba Airlines


65 reviews
Headquarters: Cumana 69,, Oranjestad Aruba 297-583-8300 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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65 Reviews from our TripAdvisor Community

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65 reviews from our community

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Showing 44: English reviews
Level 3 Contributor
11 reviews
5 helpful votes
Reviewed 3 days ago
NEW

Good service. The nicest crew. Reminds me of how service used to be. Friendly pursers and a very good flight going and coming back home.

International Economy Aruba - Miami
Helpful?
Thank Natalie L
Purmerend, The Netherlands
Level 6 Contributor
98 reviews
53 helpful votes
Reviewed October 15, 2018

My flight AG 507 from Aruba to Curacao was very good, no delays where I was afraid for. Check-in desks at the airport were easy to find and check-in went smoothly. Boarding started exactly at departure time. Seat pitch of the small Canadair jet was a little tight but okay for a 20 minutes flight. Mail contact with customer services...

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Caribbean Economy Aruba - Curacao

Helpful?
Thank huib
Palm - Eagle Beach, Aruba
Level 5 Contributor
50 reviews
16 helpful votes
Reviewed October 3, 2018

No delay going to Curacao but coming back...Flight AG502...OMG and no screen/monitor at the airport In Curacao had no information. We just had to sit and wait. I think they should use the phone numbers you give in such case. Instead of sitting so long waiting and doing nothing at the airport, we could have been enjoying family, Sambil Shopping...

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Caribbean Economy Aruba - Curacao

Helpful?
Thank RainbowinAruba
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed September 28, 2018

Short easy flight with a short stop in Curacao, did not have any issues. It was quite warm on board and the short stop did not help that.

Caribbean Economy Bonaire - Aruba
Helpful?
Thank Kelley W
Santiago
2 reviews
1 helpful vote
Reviewed August 26, 2018 via mobile

Dont make mistake, horrible and irresponsible. No respect for customers and their families. Please don't fly with them.

International Economy Aruba - Miami
Helpful?
Thank negroulloa
Level 3 Contributor
7 reviews
1 helpful vote
Reviewed August 13, 2018

They have good service, the crew are helpful and they give good service special , the seats are comfortable .

International Economy Curacao - Miami
Helpful?
Thank Greenhouse C
Phoenix, Arizona
Level 6 Contributor
157 reviews
46 helpful votes
Reviewed August 4, 2018 via mobile

We flew from Aruba to Curacao and Curacao to Bonaire. When we arrived in Curaçao, only one of our four bags arrived. We had been informed, when checking in that two might be left behind because of lack of space, but were assured that two would make it. That was a lie. Then, when the two arrived, our fourth bag...

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Caribbean Economy Aruba - Curacao

Helpful?
1 Thank PhxMermaid
Palm - Eagle Beach, Aruba
Level 5 Contributor
70 reviews
25 helpful votes
Reviewed July 30, 2018

This is the most dependable airline when flying between the ABC Island if you want to be on time. They communicate much better than the other ones and the planes are clean and staff is friendly, certainly the Aruba crew!

Caribbean Economy Aruba - Curacao
Helpful?
Thank Glendeline M
Curacao
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed July 30, 2018

No viewing account / reservation online, or online check in possible. No in-flight entertainment available, but great staff service. Maybe adding the possibility for people to rent tablets with entertainment on board would be nice. Also the snacks may vary, although the cookies were nice.

International Economy Curacao - Miami
Helpful?
1 Thank LeoBel7481
Wausau, Wisconsin
Level 4 Contributor
37 reviews
38 helpful votes
Reviewed July 25, 2018

My friend and I were on a vacation in Aruba and we decided to take a day trip over to Curacao to see that as it would be our only opportunity to see that island as well. We found flights on Expedia and booked them. We showed up to the airport an hour before the flight was to leave. There...

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Caribbean Economy Aruba - Curacao

Helpful?
2 Thank Stephanie W
See travel tips for airlines
“Like all flights make sure no over weight. They are very strict with this.”
947nataliel, 18 Nov 2018 | Read review
“Have a healthy snack at hand for IF they have delay.”
RainbowinAruba, 3 Oct 2018 | Read review
“Arriving two hours early to Bonaire airport for this flight seems very unnecessary, basically waited the full two hours at the gate.”
kelleyw720, 28 Sep 2018 | Read review
“Pack a very small carry-on or they will try to check it in before you board”
masmedialabs, 9 Jun 2018 | Read review
“You'd actually have to be able to purchase a ticket! That would be a great first step!”
PhxMermaid, 14 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Aruba Airlines
Oranjestad-based Aruba Airlines (AG) was founded in 2006. It operates from a hub at Queen Beatrix International Airport (AUA), with scheduled passenger flights to La Chinita International Airport (MAR) and Arturo Michelena International Airport (VLN) in Venezuela, and Miami International Airport (MIA) in the United States. Aruba Airlines also offers charter service to four destinations in Cuba. The airline has a fleet consisting of one Airbus A319-100 and two Airbus A320-200 planes. Each is configured with a business class and economy class cabin.

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