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Air Do

75 reviews
Headquarters: Nishi 2-chome 9 kita 1-jo Chuo-ku,, Sapporo Hokkaido (81)-3-6741-1122 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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75 Reviews from our TripAdvisor Community

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75 reviews from our community

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All reviews Tokyo Chitose Asahikawa Ozora-cho Sapporo
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Showing 6: English reviews
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed June 29, 2018 via mobile

I took Air Do as a last minute flight because i missed my connecting flight from Narita to Sapporo and it has the last flight at 9pm tokyo time. Booking was easy. Reached Haneda and check in was easy. Airplane is the budget type but it was comfy. The flight crew were friendly and i appreciate it very much that...

Domestic Economy Tokyo - Chitose

Thank Muhammad J
Basel, Switzerland
Level 5 Contributor
76 reviews
36 helpful votes
Reviewed June 25, 2018

The flight was on time and the luggage arrived as well. It was the first time for me where not only the self-check-in was standard procedure but also the luggage drop-off. I left from Tokyo Haneda where the luggage had to be checked-in and labelled by each passenger themselves. The security check and the final boarding pass check at the...

Domestic Economy Sapporo - Tokyo

Thank Pinga123
Kolkata (Calcutta), India
Level 6 Contributor
540 reviews
322 helpful votes
Reviewed March 24, 2018 via mobile

Travelled on Air Do flight between Asahikawa and Tokyo. The flights in service are little old but we maintained. The booking and check in operations were easy and staff at counter were helpful. On flight services include welcome drinks and food can be purchased. No business class seating on Air Do.

Domestic Economy Asahikawa - Tokyo
1 Thank Joy_Sinha
Ascot, United Kingdom
Level 6 Contributor
119 reviews
55 helpful votes
Reviewed March 18, 2018

Online booking, good. Check in, good Punctuality, good In flight; Seating, good Service, good Baggage reclaim, good

Domestic Economy Ozora-cho - Tokyo
1 Thank Robert W
Taguig City, Philippines
Level 6 Contributor
128 reviews
65 helpful votes
Reviewed February 28, 2018

Couldn't find a way to add baggage after purchasing the tickets. Checked in the night before our flight and found out that our flight's been cancelled and we will be transferred to ANA. It would've been fine but we never received any notification from the airline regarding the flight cancellation/change. We couldn't call the customer service either because it's already...

Domestic Economy Chitose - Tokyo

1 Thank travelers_pass
Miami Beach, Florida
Level 5 Contributor
41 reviews
29 helpful votes
Reviewed September 30, 2017

Booked by our American friends, we had never heard of Air Do. It is a codeshare with ANA. Planes are newer, clean and the service was great. Japanese choice of foods, nice drinks, would definitely recommend and fly again.

Domestic Economy Tokyo - Ozora-cho
1 Thank ThreeLegFred
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“Sit in "redneck first-class" aka the emergency exits if you need extra leg room. ;)”
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About Air Do
Previously known as Hokkaido International Airlines, Air Do (HD) is a Japanese carrier founded in 1996. Operating from bases at Haneda Airport (HND) and New Chitose Airport (CTS), Air Do offers regional service to 14 domestic destinations, including Hiroshima Airport (HIJ), Kobe Airport (UKB), Memanbetsu Airport (MMB), Okayama Airport (OKJ) and Hakodate Airport (HKD). Its fleet consists of 14 aircraft: nine Boeing 737-700 planes and five Boeing 767 variants.
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54 photos of this airline

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