We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lao Skyway


28 reviews
Headquarters: Wattay International Airport, Vientiane Laos 011 856 21 513 022 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

28 Reviews from our TripAdvisor Community

Write a Review

28 reviews from our community

Filter reviews by popular destinations:
All reviews Vientiane Luang Prabang Phonsavan Houaphanh Province
Traveller rating
Cabin
  • (17)
  • (0)
  • (0)
  • (0)
Route
  • (17)
  • (0)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 17: English reviews
Christchurch, New Zealand
Level 6 Contributor
196 reviews
38 helpful votes
Reviewed 4 days ago
NEW

Took a while to get confirmation when I booked flights online and then they had the wrong month but they fixed it withing 5mins - all good. At the airport everything went smoothly, we left early on an easy flight - were served water and cookies. Would fly again using Lao Skyway.

Domestic Economy Luang Prabang - Vientiane
Helpful?
Thank Maree R
Mumbai, India
Level 5 Contributor
53 reviews
24 helpful votes
Reviewed July 23, 2018

Flew from VTE to LPQ , it was a short flight in an ATR aircraft . Was served a small butter crossiant and water . The seats did not have enough leg room . There was not enough space to keep your hand bag or briefcase under the seat . The propellers are a bit noisy . Service fair .

Domestic Economy Vientiane - Luang Prabang
Helpful?
Thank Indianworldtraveller
Vientiane, Laos
Level 6 Contributor
230 reviews
61 helpful votes
Reviewed July 19, 2018

Check in straightforward, boarded on time. Basic service but adequate. Aircraft rather noisy but a comfortable journey overall.

Domestic Economy Vientiane - Houaphanh Province
Helpful?
Thank donandkeo
South Australia, Australia
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed July 11, 2018 via mobile

After being charged twice. I finally received a refund. 45 days later. Communications and customer service were terrible, by lao standards. Being that this carrier has no competition I guess they don't need to try very hard. Flights and aeroplane staff were good. Billing services and after care. ... very lacking

Domestic Economy Vientiane - Luang Prabang
Helpful?
Thank gabeawilson
South Australia, Australia
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed June 1, 2018 via mobile

The bad- charged twice for one flight. No response to my complaint. I have written twice by email to different address. Called twice to be disconnected once and then hung up on due to my poor laos and her poor English. The good- the flight was absolutely fine. Except that I paid twice. I wouldn't recommend this airline. They have...

More 
Domestic Economy Luang Prabang - Vientiane

Helpful?
Thank gabeawilson
Zurich, Switzerland
Level 1 Contributor
4 reviews
Reviewed June 1, 2018 via mobile

I was irritated by vad reviews and the fact that this flight, LK265 from Luang Prabang to Vientiane, never shows up on flightradar nor othe online flight trackers. However, checkin went smoothly, I got a free extra legroom seat, and the flight was on time. Would book again.

Domestic Economy Luang Prabang - Vientiane
Helpful?
Thank Daniel B
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed May 31, 2018 via mobile

Online booking system is old fashioned, but for the rest: we didn't pay extra for a backpack, we got a snack and water on the plane and because we are tall Dutchmen we got the seats with extra legroom (for free). So, what's there not to like? They don't offer an online incheck possibility, but inchecking on Luang Prabang airport...

More 
Domestic Economy Luang Prabang - Vientiane

Helpful?
Thank Pim L
London, England
Level 6 Contributor
200 reviews
111 helpful votes
Reviewed March 13, 2018

Flight was in a 12seater single engine plane & took just over 30 minutes, and we were 4 passengers. The flight was excellent, a little bumpy but nothing out of the ordinary. This is the airport for the Plain of Jars, so from Luang Prabang its either this flight or an 8 hour mountainous road journey. It is funny to...

More 
Domestic Economy Luang Prabang - Phonsavan

Helpful?
Thank philter1000
Level 1 Contributor
3 reviews
Reviewed January 24, 2018 via mobile

I have just arrived in Vientiane after my flight from Luang Prabang and I have to admit that before I got to the airport I was very nervous as anyone I mentioned my flight to only had negatives things to say, but my flight went off without a hitch. There was no queue for check in, the flight departed earlier...

More 
Domestic Economy Luang Prabang - Vientiane

Helpful?
Thank Stephanie H
Level 6 Contributor
90 reviews
13 helpful votes
Reviewed December 28, 2017

Great little airline with a wonderful collection of planes. Not much legroom in the MA60's but the planes are rarely full and the emergency exit row does have room. Much cheaper than Lao Airlines. I've flown with them several times and never had a problem.

Domestic Economy Vientiane - Houaphanh Province
Helpful?
Thank Grahame H
See travel tips for airlines
“Get a seat near the front. If not many passengers are flying they put them all near the wings.”
704grahameh, 28 Dec 2017 | Read review
“Dont let them put you in row 1. Sounds good but it's not!!!”
BLuvsBali, 24 Oct 2017 | Read review
2 of 2
About Lao Skyway
Previously known as Lao Air, Lao Skyway (LK) operates from a hub at Wattay International Airport (VTE) in Vientiane, Laos. Founded in 2002, it flies to seven destinations across Laos. These include Ban Huoeisay Airport (HOE), Louang Namtha Airport (LXG), Luang Prabang International Airport (LPQ) and Oudomsay Airport (ODY) in Muang Xay. The airline’s fleet of a dozen aircraft includes five Eurocopter AS350B2, four Mil Mi-17 and two Xian MA-60.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

24 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (24)
Viewed
Cabin (3)
Viewed
View from Window (2)
Viewed
Airport (6)
Viewed
Food and Drink (1)
Viewed
Other (12)