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Lao Skyway


32 reviews
Headquarters: Wattay International Airport, Vientiane Laos 011 856 21 513 022 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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32 Reviews from our TripAdvisor Community

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32 reviews from our community

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All reviews Vientiane Luang Prabang Phonsavan Houaphanh Province
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Showing 20: English reviews
London, United Kingdom
Level 3 Contributor
16 reviews
10 helpful votes
Reviewed 1 week ago

My flight, as you can see from the attachment, was scheduled for 13:30. I get to the airport and the airport is closed. I get a ride to the Laos Skyway offices and they never even said "sorry" they just simply told me that the flight was rescheduled to 10:30, and that the flight already left. I never got an...

Date of travel: November 2018
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Domestic Economy Houaphanh Province - Vientiane

Helpful?
1 Thank Jimmy M
Singapore, Singapore
Level 4 Contributor
26 reviews
22 helpful votes
Reviewed October 19, 2018 via mobile

My flight from Xiengkhoang to Vientiane on flight LK213 on 15 Oct was cancelled. The airline informed us 2 days before the flight through an email with little advice on what we can do next. We desperately tried to find a flight to Vientiane and managed to find one on Laos Airline. I enquired later about refund and was told...

Date of travel: October 2018
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Domestic Economy Phonsavan - Vientiane

Helpful?
1 Thank Forest1006
Berlin, Germany
Level 6 Contributor
114 reviews
57 helpful votes
Reviewed September 26, 2018 via mobile

Have never heard of the airline and only ended up booking as the night bus seemed very dangerous but had a very positive surprise ! Did not show on the tracker and actual time ended up 30 minutes earlier than what the ticket said but otherwise all went fine! Just get early to the airport ☺️

Date of travel: September 2018
Domestic Economy Vientiane - Luang Prabang
Helpful?
Thank PoisonVivi
Christchurch, New Zealand
Level 6 Contributor
227 reviews
49 helpful votes
Reviewed September 16, 2018

Took a while to get confirmation when I booked flights online and then they had the wrong month but they fixed it withing 5mins - all good. At the airport everything went smoothly, we left early on an easy flight - were served water and cookies. Would fly again using Lao Skyway.

Date of travel: September 2018
Domestic Economy Luang Prabang - Vientiane
Helpful?
Thank Maree R
Mumbai, India
Level 5 Contributor
53 reviews
24 helpful votes
Reviewed July 23, 2018

Flew from VTE to LPQ , it was a short flight in an ATR aircraft . Was served a small butter crossiant and water . The seats did not have enough leg room . There was not enough space to keep your hand bag or briefcase under the seat . The propellers are a bit noisy . Service fair .

Date of travel: June 2018
Domestic Economy Vientiane - Luang Prabang
Helpful?
Thank Indianworldtraveller
Vientiane, Laos
Level 6 Contributor
240 reviews
64 helpful votes
Reviewed July 19, 2018

Check in straightforward, boarded on time. Basic service but adequate. Aircraft rather noisy but a comfortable journey overall.

Date of travel: June 2018
Domestic Economy Vientiane - Houaphanh Province
Helpful?
Thank donandkeo
South Australia, Australia
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed July 11, 2018 via mobile

After being charged twice. I finally received a refund. 45 days later. Communications and customer service were terrible, by lao standards. Being that this carrier has no competition I guess they don't need to try very hard. Flights and aeroplane staff were good. Billing services and after care. ... very lacking

Date of travel: July 2018
Domestic Economy Vientiane - Luang Prabang
Helpful?
Thank gabeawilson
South Australia, Australia
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed June 1, 2018 via mobile

The bad- charged twice for one flight. No response to my complaint. I have written twice by email to different address. Called twice to be disconnected once and then hung up on due to my poor laos and her poor English. The good- the flight was absolutely fine. Except that I paid twice. I wouldn't recommend this airline. They have...

Date of travel: May 2018
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Domestic Economy Luang Prabang - Vientiane

Helpful?
Thank gabeawilson
Zurich, Switzerland
Level 1 Contributor
4 reviews
Reviewed June 1, 2018 via mobile

I was irritated by vad reviews and the fact that this flight, LK265 from Luang Prabang to Vientiane, never shows up on flightradar nor othe online flight trackers. However, checkin went smoothly, I got a free extra legroom seat, and the flight was on time. Would book again.

Date of travel: June 2018
Domestic Economy Luang Prabang - Vientiane
Helpful?
Thank Daniel B
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed May 31, 2018 via mobile

Online booking system is old fashioned, but for the rest: we didn't pay extra for a backpack, we got a snack and water on the plane and because we are tall Dutchmen we got the seats with extra legroom (for free). So, what's there not to like? They don't offer an online incheck possibility, but inchecking on Luang Prabang airport...

Date of travel: June 2018
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Domestic Economy Luang Prabang - Vientiane

Helpful?
Thank Pim L
See travel tips for airlines
“NEVER fly with them.”
jimmym367, 3 Dec 2018 | Read review
“Get a seat near the front. If not many passengers are flying they put them all near the wings.”
704grahameh, 28 Dec 2017 | Read review
“Dont let them put you in row 1. Sounds good but it's not!!!”
BLuvsBali, 24 Oct 2017 | Read review
“Einfach mitfliegen, und alle ist ok.”
Schweizfahrer, 11 Dec 2018 | Read review
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About Lao Skyway
Previously known as Lao Air, Lao Skyway (LK) operates from a hub at Wattay International Airport (VTE) in Vientiane, Laos. Founded in 2002, it flies to seven destinations across Laos. These include Ban Huoeisay Airport (HOE), Louang Namtha Airport (LXG), Luang Prabang International Airport (LPQ) and Oudomsay Airport (ODY) in Muang Xay. The airline’s fleet of a dozen aircraft includes five Eurocopter AS350B2, four Mil Mi-17 and two Xian MA-60.
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