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SCAT Airlines


54 reviews
Headquarters: Shymkent, airport building., Shymkent Kazakhstan 011 7 717 255 8545 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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54 Reviews from our TripAdvisor Community

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54 reviews from our community

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Showing 13: English reviews
Stockport, England, United Kingdom
Level 6 Contributor
138 reviews
82 helpful votes
Reviewed yesterday
NEW
via mobile

I booked this as it was so cheap. 20kg allowance and I had 35kg. Only cost TSE 7000 (£15) when it’s £10 a kilo in Europe. Free snack and drink on board. All on time. I was on an old 737-500 that was dirty and showing it’s age. 6F had no window where I wax sat - they had moved...

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Domestic Economy Astana - Almaty

Helpful?
Thank Bob A
Karaganda, Kazakhstan
Level 2 Contributor
8 reviews
16 helpful votes
Reviewed 2 weeks ago

10 hours delay without prior notification and any attempt to smooth out the inconveniences of long wait. 10 hours of total uncertainty for 245 passengers, including scores of kids and infants. Boarding, deboarding and reboarding due to malfunctioning aircraft. Unclean, worn and over-used interior. Old, squeaking and noisy plane. It was the first time I was really scared flying. It...

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International Economy Astana - Hurghada

Helpful?
Thank sergey k
1 review
Reviewed July 22, 2018 via mobile

I have travelled via SCAT/Sundays 2 times this year. First of all, letting you know that I am okay with low cost airlines, but this one just hitted all the possible patience I had. Your flight can be delayed over and over again. They will wait until you loose your hope then let you board. The plane inside was always...

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Domestic Economy Astana - Almaty

Helpful?
Thank Ainur T
Atyrau, Kazakhstan
Level 3 Contributor
19 reviews
13 helpful votes
Reviewed July 2, 2018

13 hours delay going which meant a day off my holiday, no meals, drinks offered at all. Then followed by 8 hour delay coming back which we were treated like herd of cattle. Now now told told no compensation as I bought tickets from travel agent. Second rate meal on plane, no beer. If you can avoid this airline I...

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International Economy Atyrau - Antalya

Helpful?
Thank bob n
Lahore, Pakistan
Level 5 Contributor
31 reviews
9 helpful votes
Reviewed June 2, 2018

It was a first time travel with SCAT and my company has booked this for me, old plane, poor seats, torn up structure, AC not working, no food, no safety no precautions, no value of money, it is just like an old bus where you never want to travel if you have options available with you.

Asia Economy Baku - Aktau
Helpful?
1 Thank Faheem_Janjua
Forbes, Australia
Level 6 Contributor
109 reviews
71 helpful votes
Reviewed May 9, 2018

Air Astana does not fly direct from Astana to Kostanay so if you have to.... First time I flew with Scat, don't know where they got the name but plane was old, propeller but safe for now. Must admit, I was scared and the old plane did not help.

Domestic Economy Almaty - Kostanay
Helpful?
Thank Noel T
Level 3 Contributor
14 reviews
37 helpful votes
Reviewed January 5, 2018 via mobile

The ticket was not cheap at all - 200 euros for a 50 minutes round trip. The delay was not small at all - 9 hours on a 50 minutes flight! - but the management of the forced stay at the airport was terrible. Food provided barely igienic, no water provided, only tea and they put us to sleep in...

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Asia Economy Aktau - Baku

Helpful?
Thank Zaur O
Pavlodar, Kazakhstan
1 review
Reviewed December 25, 2017

I boarded the plane at Ulalsk airport. It was an old, very small plane (13 raws, 2 seats each side if the plane), the floor was not clean and there was no fresh air inside; got an impression that the plane was not cleaned upon arrival. This made me daubt whether SCAT planes get sufficient level of maintanance check, and...

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Domestic Economy Oral - Aktau

Helpful?
Thank GrettaGeorgy
Wuhan, China
Level 5 Contributor
40 reviews
19 helpful votes
Reviewed December 4, 2017

It is the cheapest flight ever to China and really good than I expected. I have heard that the jets of this airlines are old and dirty but in fact not so bad.

North Asia Economy Almaty - Xi'an
Helpful?
Thank DrSake
South San Francisco, California
Level 4 Contributor
26 reviews
24 helpful votes
Reviewed November 18, 2017 via mobile

Well it is budget airlines, you naturally don’t have high expectations from comfort, cleanliness, food quality but boarding person should be polite at least. While i was fly from ALMATY to Astana, i saw people pile up front of Astana counters and next one is empty, i only read Scat sign but apparently it is written Kokshetau so the checking...

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Domestic Economy Almaty - Astana

Helpful?
Thank richardbozkurt
See travel tips for airlines
“Dont do it”
bobn121, 2 Jul 2018 | Read review
“Не советую! По возможности выбирайте другого перевозчика.”
pivenalex, 18 Sep 2018 | Read review
“Не летайте СКАТом.”
_Y5303LG, 3 Sep 2018 | Read review
“лучше выбирать прямые рейсы чтобы не опоздать”
lyum2018, 25 Aug 2018 | Read review
“Если у вас стыковочный рейс, желательно чтобы промежуток между рейсами был не менее 4 часов”
cpets_, 7 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About SCAT Airlines
Kazakhstan-based SCAT Airlines (DV) operates from a hub at Shymkent International Airport (CIT). It was founded in 1997. SCAT flies to more than 30 destinations, including points in Kazakhstan, as well as Armenia, Azerbaijan, China, Georgia, India, Russia, Turkey and UAE. The airline’s focus cities include Almaty International Airport (ALA), Aqtau Airport (SCO), Astana International Airport (TSE), Atyrau Airport (GUW), Kyzylorda Airport (KZO) and Oral Ak Zhol Airport (URA). SCAT has a fleet of 17 aircraft, including six Boeing 737 variants, four Boeing 757 and one Boeing 767.
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