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SCAT Airlines


69 reviews
Headquarters: Shymkent, airport building., Shymkent Kazakhstan 011 7 717 255 8545 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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69 Reviews from our TripAdvisor Community

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69 reviews from our community

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Showing 18: English reviews
New Jersey
Level 6 Contributor
260 reviews
55 helpful votes
Reviewed November 8, 2018

Not bad. My original flight from Almaty to Urumqi was cancelled by China Southern Airlines----so bad. I lost all my hotel and next flight money in URC. So I have to get on SCAT in a hurry the next day morning. The plane is a little bit old---B737-500. But it is better than those new planes that always delay or...

Date of travel: November 2018
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North Asia Economy Almaty - Xi'an

Helpful?
Thank Herbert L
Brussels, Belgium
Level 6 Contributor
120 reviews
57 helpful votes
Reviewed October 30, 2018 via mobile

I knew it was going to be a problem when I checked in and they asked me what is the bag tag on my suitcase. They did not book my bags to final destination. Although it was done on the inbound flight. The aircraft is a Canada jet that rattled so much that the lady next to me had to...

Date of travel: October 2018
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International Economy Aktau - Tbilisi

Helpful?
Thank 972gertr
Varna, Bulgaria
1 review
Reviewed September 27, 2018

SCAT were offering the cheapest tickets from Almaty to Astana, so I didn't expect much. My random ticket showed "B" seat, and I even thought that Ill be seating in the middle seat - the worst. Then I took the plane and it was great - emergency exit seat with view from 2 windows! Excellent onboard catering, with incredibly delicious...

Date of travel: September 2018
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Domestic Economy Almaty - Astana

Helpful?
Thank Yanko27
Warsaw, Poland
Level 2 Contributor
5 reviews
9 helpful votes
Reviewed September 25, 2018 via mobile

Very comfortable flight, no delay, friendly staff. The only minor problem was that they changed the schedule departure time of our flight (it was moved 1,5hr later) but we were informed a month ahead about the change. Domestic flights in Kazakhstan are not that cheap but SCAT offered best fares. It was good choice.

Date of travel: August 2018
Domestic Economy Almaty - Astana
Helpful?
Thank Weronika_Poland
Sofia, Bulgaria
Level 4 Contributor
36 reviews
8 helpful votes
Reviewed September 21, 2018

We flew Istanbul to Almaty with a short transfer in Aktau. And a week later back the same route. The interior and class of service of every plane that we boarded varied greatly. The worst case was the initial flight from Istanbul when because of excess cabin luggage we came to a significant delay (it was later slightly compensated). Some...

Date of travel: September 2018
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International Economy Istanbul - Almaty

Helpful?
Thank georgesW7839VG
Stockport, England, United Kingdom
Level 6 Contributor
158 reviews
90 helpful votes
Reviewed September 21, 2018 via mobile

I booked this as it was so cheap. 20kg allowance and I had 35kg. Only cost TSE 7000 (£15) when it’s £10 a kilo in Europe. Free snack and drink on board. All on time. I was on an old 737-500 that was dirty and showing it’s age. 6F had no window where I wax sat - they had moved...

Date of travel: September 2018
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Domestic Economy Astana - Almaty

Helpful?
Thank 618boba
Karaganda, Kazakhstan
Level 2 Contributor
8 reviews
16 helpful votes
Reviewed September 7, 2018

10 hours delay without prior notification and any attempt to smooth out the inconveniences of long wait. 10 hours of total uncertainty for 245 passengers, including scores of kids and infants. Boarding, deboarding and reboarding due to malfunctioning aircraft. Unclean, worn and over-used interior. Old, squeaking and noisy plane. It was the first time I was really scared flying. It...

Date of travel: August 2018
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International Economy Astana - Hurghada

Helpful?
Thank sergey k
1 review
Reviewed July 22, 2018 via mobile

I have travelled via SCAT/Sundays 2 times this year. First of all, letting you know that I am okay with low cost airlines, but this one just hitted all the possible patience I had. Your flight can be delayed over and over again. They will wait until you loose your hope then let you board. The plane inside was always...

Date of travel: July 2018
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Domestic Economy Astana - Almaty

Helpful?
Thank Ainur T
Atyrau, Kazakhstan
Level 3 Contributor
20 reviews
13 helpful votes
Reviewed July 2, 2018

13 hours delay going which meant a day off my holiday, no meals, drinks offered at all. Then followed by 8 hour delay coming back which we were treated like herd of cattle. Now now told told no compensation as I bought tickets from travel agent. Second rate meal on plane, no beer. If you can avoid this airline I...

Date of travel: June 2018
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International Economy Atyrau - Antalya

Helpful?
Thank bob n
Lahore, Pakistan
Level 5 Contributor
37 reviews
11 helpful votes
Reviewed June 2, 2018

It was a first time travel with SCAT and my company has booked this for me, old plane, poor seats, torn up structure, AC not working, no food, no safety no precautions, no value of money, it is just like an old bus where you never want to travel if you have options available with you.

Date of travel: May 2018
Asia Economy Baku - Aktau
Helpful?
1 Thank Faheem_Janjua
See travel tips for airlines
“Book early for good price if possible.”
712herbertl, 8 Nov 2018 | Read review
“Dont do it”
bobn121, 2 Jul 2018 | Read review
“бегите первым в самолет)))”
297annz, 18 Dec 2018 | Read review
“Приготовьтесь к тому, что это бюджетный вариант, самолет небольшой "Boeing 737"/”
_S5877AA, 17 Dec 2018 | Read review
“Предусмотреть возможность пересаживать пассажиров с высоким ростом и излишним весом”
sne2004, 27 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About SCAT Airlines
Kazakhstan-based SCAT Airlines (DV) operates from a hub at Shymkent International Airport (CIT). It was founded in 1997. SCAT flies to more than 30 destinations, including points in Kazakhstan, as well as Armenia, Azerbaijan, China, Georgia, India, Russia, Turkey and UAE. The airline’s focus cities include Almaty International Airport (ALA), Aqtau Airport (SCO), Astana International Airport (TSE), Atyrau Airport (GUW), Kyzylorda Airport (KZO) and Oral Ak Zhol Airport (URA). SCAT has a fleet of 17 aircraft, including six Boeing 737 variants, four Boeing 757 and one Boeing 767.
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