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TAR Aerolineas


108 reviews
Headquarters: Queretaro City Mexico 01-55-2629-5272 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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108 Reviews from our TripAdvisor Community

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108 reviews from our community

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Showing 28: English reviews
San Miguel de Allende, Mexico
Level 4 Contributor
48 reviews
18 helpful votes
Reviewed 2 days ago
NEW

I really will not complain too much since I still had a fabulous vacation. The in flight staff was excellent and helpful, am sure they hear a lot of complaints. Desk service sucked and they literally hid out during the whole delay, only emerging once the very late flight was ready. From a previous experience where they screwed me out...

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Domestic Economy Queretaro City - Merida

Helpful?
Thank Richard O
1 review
Reviewed 3 weeks ago

I flew TAR for the first time after my friend recommended it to me. I'm usually fairly indifferent about airlines and honestly hadn't heard much about this one. All this to say the service was phenomenal, the flight attendants are very attentive (and my I add very good looking too). I don't travel within Mexico often but I've told all...

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Domestic Economy Queretaro City - Monterrey

Helpful?
Thank Miles B
Giessen, Germany
Level 6 Contributor
527 reviews
156 helpful votes
Reviewed June 12, 2018

first time i flew with TAR Aerolineas, was an Embraer 145, plane was fairly old, flight was full, service was ok and staff was friendly, arrived a little late, but still acceptable

Domestic Economy Monterrey - Tampico
Helpful?
Thank blueskies15-10
Tahiti, French Polynesia
Level 4 Contributor
48 reviews
11 helpful votes
Reviewed June 1, 2018

This is another airline in Mexico practicing BAIT and SWITCH! You will have your flight CANCELED if you book with them. Then, you'll waste hours trying to get the refund that they promise but NEVER deliver on. YOU HAVE BEEN WARNED! STAY AWAY!

Domestic Economy Queretaro City - Guadalajara
Helpful?
Thank WanderingMinstral9
Monterrey, Mexico
Level 6 Contributor
280 reviews
69 helpful votes
Reviewed April 30, 2018

We experimented great service from the clerks. Aircraft is small, but on a short flight, it's good. We hope to see this airline grow and expand.

Domestic Economy Monterrey - Durango
Helpful?
Thank Mauricio A
San Diego, California
2 reviews
Reviewed April 20, 2018 via mobile

Be very careful with this airline Yesterday for the very first time in my life I was not able to check in my luggage. I was not given any reason for this. They said, it will be sent “eventually” to your destination. One day after my flight, I have called both Tar terminals, my departure and arrival destinations, nobody at...

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Domestic Economy Chihuahua - Ciudad Juarez

Helpful?
Thank orangecountycarlos
Brighton, United Kingdom
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed April 17, 2018

The flight was on time. Customer Service on the ground (check in) and in the plane was very friendly, and make people feel welcomed. For short flights will definitely fly with them again!

Domestic Economy Monterrey - Tampico
Helpful?
Thank OscarReneML
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed April 12, 2018 via mobile

HORRIBLE. AVOID at all cost. Not worth it, flights always delayed or cancelled for reasons that are clearly lies. Their phone customer service is incompetent & you can’t change flights via their (crummy) website & their phone customer service lies to you. Terrible.

Domestic Economy Queretaro City - Ixtapa
Helpful?
Thank Kyra B
Mexico City, Mexico
Level 5 Contributor
89 reviews
19 helpful votes
Reviewed April 9, 2018

Great option if available. First time we flew with them and it was a pleasant surprise. The planes are small (Embraer) but comfortable enough, specially in short distances.

Domestic Economy Mexico City - Puerto Vallarta
Helpful?
Thank Cilantrofan
Level 4 Contributor
27 reviews
Reviewed March 31, 2018 via mobile

I bought a ticket everything seems to be in order and the night before both flights were cancel No other airline travels on this route directly I could flight with Aeromexico for 270 dls and was going to take me 6 hours to get to Querétaro instead of 1 hour 15 They refunded fare plus 25%

Domestic Economy Guadalajara - Queretaro City
Helpful?
Thank Alberto G
See travel tips for airlines
“Row 1, 2 and 3 on small flights are the best”
mauricioa386, 30 Apr 2018 | Read review
“Be mindful of seasonality as changes occur and you may experience a sudden cancelation.”
Cilantrofan, 9 Apr 2018 | Read review
“Do it! Have fun!”
brodfish1, 12 Feb 2018 | Read review
“Don't use TAR if you actually have to get someplace on the day you want to get there.”
DavidMi, 16 Jan 2018 | Read review
“Dont book with them”
694gerardm, 27 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About TAR Aerolineas
Based in Querétaro, Mexico, TAR Aerolineas (YQ) is a domestic airline that flies to more than 25 destinations within Mexico. Founded in 2012, TAR’s hub is Querétaro Intercontinental Airport (QRO). Focus cities include Guadalajara International Airport (GDL), Licenciado Gustavo Díaz Ordaz International Airport (PVR) in Puerto Vallarta, Monterrey International Airport (MTY) and Toluca International Airport (TLC). The airline has a fleet of 11 Embraer ERJ 145 aircraft.
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