We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Boutique Air


56 reviews
Headquarters: 548 Market Street Suite 73298, San Francisco, CA 94104 +1 855-268-8478 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

56 Reviews from our TripAdvisor Community

Write a Review

56 reviews from our community

Filter reviews by popular destinations:
All reviews Denver Pendleton Portland Atlanta Nashville Salt Lake City Alamosa McCook Los Angeles Merced Carlsbad Moab Muscle Shoals Vernal Dallas
Traveller rating
Cabin
  • (56)
  • (0)
  • (0)
  • (0)
Route
  • (56)
  • (0)
  • (0)
  • (0)
  • (0)
  • More
Language
Showing 56: English reviews
Cookeville, Tennessee
1 review
1 helpful vote
Reviewed 1 week ago via mobile

After booking a boutique air flight I began to get nervous about my flight due to all the negative reviews (I didn’t read prior to booking). I was flying from Nashville, TN to Dallas, TX with a 30 minute layover in Greenville, MS. I was nervous about not making the connecting flight. Much to my relief I found out in...

More 
Domestic Economy Nashville - Dallas

Helpful?
1 Thank cmaddux74
Level 1 Contributor
3 reviews
Reviewed 1 week ago via mobile

This is absolute crap. I’m a frequent flyer and last time I arrived 2 minutes after their “be here 45 min before your flight” policy. Today while boarding multiple people were let on 3-6 minutes before takeoff. I’m so mad because I had to reschedule my last flight for being here 43 instead of 45 min early.

Domestic Economy Merced - Los Angeles
Helpful?
Thank Courtney J
Chula Vista, California
Level 5 Contributor
52 reviews
7 helpful votes
Reviewed 2 weeks ago via mobile

Arrived at ticketing to check 1 bag over 1 hour before flight. Agent took 35 minutes to process 4-5 people before us. Got to us at 7:15 for a 7:45 flight and told us flight was closed for baggage. Could have made it though TSA except for the check bag which would not make it. Thus, first missed flight in...

More 
Domestic Economy Denver - Alamosa

Helpful?
Thank Alfred G
1 review
Reviewed 2 weeks ago

Was at airport for 9 hours and no one showed up and no communication from Boutique. Called customer service and they were unhelpful and unapologetic.

Domestic Economy Clovis - Dallas
Helpful?
Thank DeAnna H
Kearney, Nebraska
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed 3 weeks ago

The only good thing about boutique air is the price. I got to Denver from McCook for $79. The positives end there. When I pulled into the parking lot I received a phone call saying that my flight was delayed by 40 minutes. No big deal. 40 minutes pass and the lady at the desk tells me that the flight...

More 
Domestic Economy McCook - Denver

Helpful?
Thank morganhuxoll
Bardstown, Kentucky
Level 5 Contributor
69 reviews
13 helpful votes
Reviewed 3 weeks ago via mobile

I used the services of Boutique Airlines on a round-trip from Denver to McCook Nebraska. I knew having flown in on Southwest Airlines, which had a great deal of turbulence, that I would have the same on a much smaller jet. I was very impressed with the pilots on the trip from Denver to McCook having to deal getting around...

More 
Domestic Economy Denver - McCook

Helpful?
Thank Denise M
French Camp, Mississippi
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

Every time I have flown boutique airlines and I’ve had a horrible experience! Yes they are inexpensive but you will never get there on time or happy!

Domestic Economy Carlsbad - Greenville
Helpful?
Thank Tlm2216
Charlottesville, Virginia
Level 2 Contributor
7 reviews
Reviewed 3 weeks ago

I missed my flight to Syracuse and was able to immediately book a flight with Boutique Air. The check-in was easy, the boarding process was seamless, the flight was smooth, and the customer service was excellent. There were only two other people on the flight (8 seat plane) so it felt like I was riding in a private jet. I...

More 
Domestic Economy Boston - Massena

Helpful?
Thank Victoria T
1 review
Reviewed 4 weeks ago via mobile

Do not rely on this airline to get you anywhere on time, let alone for a connecting flight. Notorious for being delayed!

Domestic Economy Dodge City - Denver
Helpful?
Thank Jacobi C
Pendleton, Oregon
Level 3 Contributor
18 reviews
9 helpful votes
Reviewed 4 weeks ago

Our flight was on time, great weather for viewing the cascade mountain peaks. The flight crew was friendly and efficient.

Domestic Economy Pendleton - Portland
Helpful?
Thank Kernandlaura
See travel tips for airlines
“Don't make plans because you won't get there on time.”
morganhuxoll, 27 Jun 2018 | Read review
“When leaving from Pendleton, half an hour early is ample time to make the flight.”
Kernandlaura, 15 Jun 2018 | Read review
“Do not fly with Boutique unless you want to throw away your time and money”
guys603, 30 May 2018 | Read review
“Bring your own entertainment, it is a small plane”
Riki0818_12, 30 May 2018 | Read review
“Do not book this airline.”
Hedgesa2, 18 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Boutique Air
Headquartered in San Francisco and founded in 2007, Boutique Air (4B) offers scheduled passenger service as well as charter flights to about 30 destinations in Alabama, Arizona, California, Colorado, Georgia, Maryland, Minnesota, Mississippi, Nebraska, New Mexico, New York, Tennessee, Oregon, Texas and Utah. Dallas/Fort Worth International Airport (DFW), Denver International Airport (DEN) and Phoenix Sky Harbor International Airport (PHX) are focus cities. Boutique Air has a fleet of Pilatus PC-12 and Beechcraft King Air 300 planes.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

8 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8)
Viewed
Airline Lounge (1)
Viewed
Other (7)