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interCaribbean


55 reviews
Headquarters: 1 InterIsland Aviation Way, TKCA 1ZZ 1 (649) 946-4999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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55 Reviews from our TripAdvisor Community

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55 reviews from our community

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All reviews Tortola Providenciales San Juan Kingston Grand Turk Antigua Santo Domingo St Martin / St Maarten Montego Bay Port-au-Prince Nassau St. Lucia Dominica Cap-Haitien Santiago de los Caballeros
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Showing 52: English reviews
Boston, Massachusetts
Level 2 Contributor
8 reviews
Reviewed 6 days ago
NEW

This was an easy flight from San Juan to Tortola. This was more economical than some of the other carriers.

Date of travel: December 2018
Caribbean Economy San Juan - Tortola
Helpful?
Thank maineblueseaglass
Toronto, Canada
Level 5 Contributor
55 reviews
44 helpful votes
Reviewed 2 weeks ago

Pity the flight was only 20 minutes! Twin prop fitted out like a private jet. Very spacious layout, large well padded seats, fully recline, full sized tables with 2 seats each side, Flight was on time. However we were told they sometimes use very small and less spacious aircraft so YMMV as they say.

Date of travel: December 2018
Domestic Economy Grand Turk - Providenciales
Helpful?
Thank bacchus05
Level 3 Contributor
21 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

It only takes one rotten apple to spoil the entire basket. It is certainly true with this company. I am sure it can works sometimes, but not worth taking the risk. If you are booking for a third party, just forget it. The payment verification team WILL make sure the booking fails through, even after payment is taken from them.

Date of travel: January 2019
Caribbean Economy Tortola - Antigua
Helpful?
Thank Carogaultier
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

I am a certified travel agent and I would NEVER recommend this airline ever again to anyone. First I booked this flight with my agency and they cancelled my ticket without any notice (no email/phone call). Then I rebooked using their website for double the price and after arriving 45 mins prior to check in due to circumstances beyond my...

Date of travel: December 2018
More 
Caribbean Economy Kingston - St Martin / St Maarten

Helpful?
1 Thank Motivationalmama
Canada
Level 6 Contributor
65 reviews
27 helpful votes
Reviewed 3 weeks ago via mobile

I flew out of Providenciales at 9:30 (Actual departure 9:50 AM) to Cap-Haitien. The way the airline manages the travellers reminded me of third world countries bus line. There was no announcement when they opened the door (I can't call it a gate). There was no screen or monitor showing anything related to my flight. In fact, the screen behind...

Date of travel: December 2018
More 
International Economy Providenciales - Cap-Haitien

Helpful?
Thank Y4Travel
Barrie, Canada
Level 3 Contributor
9 reviews
5 helpful votes
Reviewed 3 weeks ago via mobile

Flight was supppsed to leavr at 3, did not hear about flight delay until 30 minutes after its schedule time. it was delayed for 2 hours, no customer service and very expensive!!! AVOID AT ALL COST!!!!

Date of travel: December 2018
Caribbean Economy Providenciales - Kingston
Helpful?
Thank Iamtoyabella
1 review
2 helpful votes
Reviewed 3 weeks ago

I am writing this review from the airport in Kingston Jamaica as I am stuck and missed my connection to the Bahamas. Bought my ticket through Expedia, and even they got a runaround from this airline. They have no agents to speak with, no desk. They told us a 30 minute delay which turned 3 hrs plus!! They deny any...

Date of travel: December 2018
More 
Domestic Economy Montego Bay - Kingston

Helpful?
2 Thank nospinguy
Livingston, Wisconsin
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed 3 weeks ago

3 Hours Late-ish and the flight staff did not offer a US Customs Declaration form on the flight. I felt bad for the people attempting to catch their next flight.They had to take the extra time at customs to fill out the CBP 6059B before being allowed into the US. Running all the way. (Reminded me of Home Alone) I...

Date of travel: December 2018
More 
Caribbean Economy Tortola - San Juan

Helpful?
Thank BrownieWatson
1 review
Reviewed 4 weeks ago via mobile

Intercaribbean changed our flight times, making our connection very tight. When I called to inform them, customer service assured me we’d be fine, and told us our boarding passes would be waiting for us at the counter. We arrived at the counter well before the flight boarded, but were told we were too late. When I said we confirmed with...

Date of travel: November 2018
More 
Domestic Economy Providenciales - Grand Turk

Helpful?
Thank michael1850zz
Ottawa, Canada
Level 3 Contributor
10 reviews
35 helpful votes
Reviewed 4 weeks ago via mobile

Take your money ... no flight.... hmmmmmmm? This company is up to something very fishy. They need to be investigated. Our delayed flight departure cost 5 of us ... plus 12 Germans and Italians on another private charter... an additional $700 each to get out of Tortola to make our connections. Specifically the half hour flight to San Juan cost...

Date of travel: December 2018
More 
Caribbean Economy Tortola - San Juan

Helpful?
Thank greatwhitenorth01
See travel tips for airlines
“Show up early and keep an eye on your flight.”
BrownieWatson, 21 Dec 2018 | Read review
“Perhaps buy one way tickets so if one leg of your trip is messed up, your return trip won't be effected.”
jonjamieweaver, 12 Dec 2018 | Read review
“Avoid and fly with another airline”
345ayeshat, 22 Nov 2018 | Read review
“Book with another airline, if possible, otherwise check their website for cancellation advice and be prepared for long delays”
576pennym, 18 Nov 2018 | Read review
“Pack very carefully and be there in plenty of time.”
StephenCr0ss, 10 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About interCaribbean
Previously known as Air Turks & Caicos, interCaribbean Airways (JY) is a Turks and Caicos-based airline that operates from a hub at Providenciales International Airport (PLS). Terrance B. Lettsome International Airport (EIS) in the British Virgin Islands has been designated as a focus city. It offers scheduled passenger service to 16 destinations in Antigua and Barbuda, Bahamas, the British Virgin Islands, Cuba, the Dominican Republic, Haiti, Jamaica, Puerto Rico, St. Maarten, and Turks and Caicos Islands. interCaribbean’s fleet includes Beech 99, Beechcraft B200, Embraer EMB 120ER Brasilia, and de Havilland Canada DHC-6-300 Twin Otter aircraft. The airline was founded in 1992.
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