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16 reviews
Headquarters: 1 InterIsland Aviation Way, TKCA 1ZZ 1 (649) 946-4999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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16 Reviews from our TripAdvisor Community

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16 reviews from our community

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All reviews Tortola San Juan Providenciales Kingston Montego Bay Antigua Santo Domingo St Martin / St Maarten Nassau St. Lucia Puerto Plata Santiago de los Caballeros
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Showing 16: English reviews
Dallas, Texas
Level 4 Contributor
31 reviews
6 helpful votes
Reviewed 1 week ago

These are no crop dusters! Solid twin-engine turbo-props, smaller than a commercial airliner, but larger and more stable than many of the caribbean puddle jumpers. Some planes are a little worn, but overall well kept and clean. They keep it simple, guide you out to your plane, make sure you have some water or something to drink, and in under...

Caribbean Economy San Juan - Tortola

Thank TexDallas
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Some of the staff working in Santo Domingo airport check in counter are so slow and stupid. But there is one staff that really did the great job name Jazmin. She’s the best among the rest.

Caribbean Economy Santo Domingo - Kingston
Thank Nel M
Moultrie, Georgia
Level 5 Contributor
86 reviews
57 helpful votes
Reviewed June 13, 2018

Pretty good experience overall. Flyers should be aware that carry on is limited to 25 lbs, and your first checked bag is free. Second checked bag is a whopping $75 however. Pleasant staff

Caribbean Economy San Juan - Tortola
Thank rickybobbyhawro
Cardiff, United Kingdom
Level 3 Contributor
20 reviews
2 helpful votes
Reviewed June 12, 2018

This airline I often use on this route and they are always friendly and efficient and worth a positive review. If all the passengers are ready they will go ahead of time. They have never let me down even when I have been the only passenger. This flight was no different, we were ahead of time; the planes are small,...

Caribbean Economy Santiago de los Caballeros - Providenciales

Thank DHE30PP
Perth, United Kingdom
Level 6 Contributor
166 reviews
49 helpful votes
Reviewed May 28, 2018

Subject to delay with no explanation given. Elderly prop driven aircraft but good in-flight service. Would fly with them again

Caribbean Economy Tortola - Antigua
Thank Ian S
Mayaguez, Puerto Rico
Level 4 Contributor
41 reviews
23 helpful votes
Reviewed May 24, 2018

This is a very small airline from Turks and Caicos, now serving the East Caribbean, this is no airline for such people who like the big airplanes. Their turbo props are a little noisy but takes you from point A to B to C. Having not many choices to fly in the Caribbean this is a new one. Personally, never...

Caribbean Economy St. Lucia - San Juan

Thank William G
St. Maarten, Neth. Antilles
Level 4 Contributor
24 reviews
20 helpful votes
Reviewed April 10, 2018

The in flight service was very good. Friendly cabin personnel. Started with a small Twin Otter from St. Maarten to Tortola. Had to fill out a lengthy form just to go thru Tortola in Transit. Had to do this on the return leg as well. Then a larger Embraer aircraft to Santo Domingo where we got off the plane and...

Caribbean Economy St Martin / St Maarten - Providenciales

Thank Albert W
1 review
1 helpful vote
Reviewed April 10, 2018 via mobile

They suck I would've been better off swimming to PR, half hour flight turned into a 6hour delay,staff sucked supervisors disappeared. Chickens & cats & mice running around in the airport, worst flight experience I ever encountered. STAY AWAY from this airline!!!!!!!

Caribbean Economy Tortola - San Juan
1 Thank Raheem S
1 review
1 helpful vote
Reviewed April 9, 2018 via mobile

Please save yourself the TIME and money !! Totally unprofessional staff. Flew out of st Martin to tortolla and from tortolla to San Juan to catch my flight to New York. Flight from st Martin to Tortola had a minor 15 minute delay but was fine! I arrived in tortolla and my 11:55 flight didn’t leave until after 5 almost...

Caribbean Economy St Martin / St Maarten - San Juan

1 Thank Neña D
Frankfurt, Germany
2 reviews
1 helpful vote
Reviewed April 2, 2018

Wow! I am extremely happy with the service I received from this airline. I left my phone in the seat back pocket (which, by the way you should never do this) and ended up forgetting it on the plane. Later that day when I got back to my hotel and realized my phone was missing, I called the airline telling...

Caribbean Economy Tortola - San Juan

1 Thank kurttravels2018
See travel tips for airlines
“Plan for a warm aircraft cabin”
rickybobbyhawro, 13 Jun 2018 | Read review
“Book early and get a economy ticket”
DHE30PP, 12 Jun 2018 | Read review
“Don't sit in the back”
IanS521, 28 May 2018 | Read review
“if you're not used to turbo props, bouncy flights or small aircraft, this is not for you”
williamg914, 24 May 2018 | Read review
“Do not book if you value your sanity...”
racwins, 3 Mar 2018 | Read review
Show next 5 travel tips 5 of 8
About interCaribbean
Previously known as Air Turks & Caicos, interCaribbean Airways (JY) is a Turks and Caicos-based airline that operates from a hub at Providenciales International Airport (PLS). Terrance B. Lettsome International Airport (EIS) in the British Virgin Islands has been designated as a focus city. It offers scheduled passenger service to 16 destinations in Antigua and Barbuda, Bahamas, the British Virgin Islands, Cuba, the Dominican Republic, Haiti, Jamaica, Puerto Rico, St. Maarten, and Turks and Caicos Islands. interCaribbean’s fleet includes Beech 99, Beechcraft B200, Embraer EMB 120ER Brasilia, and de Havilland Canada DHC-6-300 Twin Otter aircraft. The airline was founded in 1992.
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