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Onur Air


376 reviews
Headquarters: Ataturk Havalimani B Door, Teknik Hangar Side, Istanbul 34149 Turkey 011 90 212 468 66 87 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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376 Reviews from our TripAdvisor Community

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376 reviews from our community

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Showing 42: English reviews
2 reviews
2 helpful votes
Reviewed 1 week ago via mobile

I don't want to waste a lot of my time for Onur Air anymore. For our summer holiday they stole enough of our holiday time! On both flights we had massive delays without any explanations or excuses. The planes on both flights stank terribly of sweat, garlicky flavours and other body odours. The flight attendants were unnerved, extremely stressed and...

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Europe Economy Zurich - Antalya

Helpful?
1 Thank BelindaB1497
Regensburg, Germany
1 review
Reviewed 1 week ago via mobile

Both flights were delayed at least 3 hours. The planes are very old, seats uncomfortabel and very small legroom. All summed up a catastrophe. I won’t fly them again and definitely will not recommend them. In vomparision my Ryanair flight felt like business class.

Europe Economy Nuremberg - Antalya
Helpful?
Thank Danizebala
Level 3 Contributor
13 reviews
20 helpful votes
Reviewed 3 weeks ago via mobile

They fill up the plain as if the people are piggs. The amount of space is the smallest I have ever experienced in my life. I don't understand how they can fit so many people. If was also extremely hot in the cabin.

Europe Economy Antalya - Amsterdam
Helpful?
Thank Olivier B
2 reviews
Reviewed 3 weeks ago via mobile

im not to contisend a person but the staff from the airport to the airplane mostly disrespectful and its not an airplane, its like a bazaar that every thing is for sale even complimentary water is not given. also i booked and paid for front seats and eventually when i got to the airport, the gave my family and i...

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Europe Economy Dusseldorf - Istanbul

Helpful?
Thank taha m
Baghdad, Iraq
1 review
Reviewed 4 weeks ago via mobile

This airlines were completely inaccurate, i booked a round trip from istanbul to bodrum, the plane and staff are within average but the delays were horrible being 45 minutes in the first departure and the second 3.5 hours..all these delays were without any excuse or apology, therefore i recommend avoiding this airlines at all costs

Domestic Economy Bodrum - Istanbul
Helpful?
Thank ahmedimad
1 review
Reviewed 4 weeks ago via mobile

Avoid this company at all cost. I booked my flight 6 months ago ,2 adults and 3 children's.Cost 502€. Departure day we try to check in 3 hours early just to find out that plane left 4 hous ago!!! No notice no email no call,nothing. Had to book another flight in order not to lose hotel booking and return flight....

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Europe Economy Bonn - Antalya

Helpful?
Thank Isamuel l
2 reviews
Reviewed 4 weeks ago via mobile

The most terrible airline ever! Always delayed, without polite explanation!Stuff is not so bad, but they should improve on their communication skills. Definetely I am not gonna use them ever again even if they have free flights! Very disappointed customer!

Domestic Economy Bodrum - Istanbul
Helpful?
Thank Tatjana K
Level 3 Contributor
21 reviews
9 helpful votes
Reviewed 4 weeks ago via mobile

Flight was delayed for one hour but flu 2.5 hours later than te flight time. Plane was terribly old, attendants were below average. I will not use this airline again.

Domestic Economy Istanbul - Bodrum
Helpful?
Thank Ali I G
Charlotte, North Carolina
Level 6 Contributor
690 reviews
130 helpful votes
Reviewed 4 weeks ago

We checked in our carry ona for convenience. There was no complimentary beverage service, passengers must pay for drinks and sandwiches

Domestic Economy Istanbul - Bodrum
Helpful?
Thank 4historyandculture
1 review
Reviewed August 17, 2018 via mobile

Booked a flight ticket from İzmir to Baku with transfer from Istanbul(Izmir-Istanbul - Onur Air; Istanbul-Baku - AZAL) The flight from from Izmir to Istanbul was delayed for 40 minutes(as per the screen on the gates) for some uncertain reasons, which they didn’t even bother us. Long story short, the plane arrives 1 hour later and I fail to check...

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International Economy Izmir - Baku

Helpful?
Thank Saida A
See travel tips for airlines
“Avoid it!!! Alternatively pay at the airport for long legs rooms as their internetservices don't exist”
MorelDenmark, 6 Aug 2018 | Read review
“Avoid flying with OnurAir - to be banned!”
zhuk0vi, 3 Aug 2018 | Read review
“Emergency exit window is good”
13eylems, 16 Jul 2018 | Read review
“choose another airline”
jet1011, 4 May 2018 | Read review
“If you want a cheap ticket, pick this airline, but don't expect anything”
paullP7745XS, 23 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Onur Air
Founded in 1992, Onur Air (8Q) is a low-cost carrier that operates from a hub at Istanbul Atatürk Airport (IST). It offers scheduled passenger service to more than 35 destinations. This includes domestic flights to 14 destinations within Turkey, as well as points in Azerbaijan, Azerbaijan, France, Germany, Iran, Iraq, the Netherlands, Russia and Ukraine. Onur Air has a fleet of Airbus A320 and Airbus A330 aircraft. Each is configured with a single economy-class cabin.
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