We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jin Air


98 reviews
Headquarters: 453, Gonghang-daero, Gangseo-gu, Seoul 157-841 South Korea 0082-1600-6200 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

98 Reviews from our TripAdvisor Community

Write a Review

98 reviews from our community

Filter reviews by popular destinations:
All reviews Seoul Tokyo Osaka Busan Da Nang Taipei Hagatna Hong Kong Fukuoka Bangkok Jeju Kitakyushu
Traveller rating
Cabin
  • (22)
  • (0)
  • (0)
  • (0)
Route
  • (15)
  • (3)
  • (2)
  • (1)
  • (1)
  • More
Language
  • More
Showing 22: English reviews
Ulsan, South Korea
Level 6 Contributor
76 reviews
19 helpful votes
Reviewed May 22, 2018

Having previously flown Jin Air on a number of routes from Busan, Korea to Guam, Okinawa and Osaka, they were my first choice when I was looking for a likely destination for a few days away, at a good price. This time I selected the 30-minute hop to Kitakyushu in Japan; was totally satisfied with all aspects of the (albeit...

More 
North Asia Economy Kitakyushu - Busan

Helpful?
1 Thank Peter320318
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed May 17, 2018 via mobile

its for sure the worst service i have ever got in a flight. i was delyed during the check in with no reason i can tell about ( and the staff dont speak any english). after that i was taken to another room just to meet another staff member that asked me to take out things from my baggage and...

More 
Domestic Economy Jeju - Seoul

Helpful?
Thank ido z
Seoul, South Korea
Level 6 Contributor
50 reviews
7 helpful votes
Reviewed April 12, 2018

I caught a Osaka tour for only 100 dollars.It was so good that I could spend the rest of the money to enjoy my trip in Osaka.Economy seats don't seem to be a problem when the distance of flight is short.

North Asia Economy Busan - Osaka
Helpful?
1 Thank Yeonho S
Hong Kong, China
Level 6 Contributor
134 reviews
40 helpful votes
Reviewed April 4, 2018

Great value for money, good deal in Easter holiday which includes baggage, light meal and good services. although online check is not worked for me, i did finished check in in counter quickly especially in Seoul Airport. around 10 counters were opened. Staff are cheerful and helpful. its surprising to see their causal but energetic uniform. I would choose Jin...

More 
North Asia Economy Hong Kong - Seoul

Helpful?
Thank VickyVickyC
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed March 24, 2018

Not much to expect from this flight, a short trip from Da Nang to Seoul before heading home to SFO. However, it started off nicely with welcomed greetings as you would expect but then I cut my finger pretty bad loading up our carry on bags. The flight attendant was quick to provide a bandage but also she came back...

More 
North Asia Economy Da Nang - Seoul

Helpful?
Thank Johnny M
Munich, Germany
Level 6 Contributor
12 reviews
6 helpful votes
Reviewed March 18, 2018

Jin Air took me from Fukuoka to Seoul for a good price. However, the staff was rude to me when I entered the plane. They were asking to see my ticket again. I had already put it into my backpack and memorized the seat number. I mean, it's not as if this ticket hadn't been checked three or four times...

More 
North Asia Economy Fukuoka - Seoul

Helpful?
Thank Petra F
Level 5 Contributor
33 reviews
4 helpful votes
Reviewed March 15, 2018 via mobile

I k ow Jin Air is owned by Korean Air, but it’s a LOW cost carrier emphasis on low. The plane is fine for short flights and the crew are friendly and attentive, but the real issue is the check in counter. It was complete chaos, poor signage, no helpful staff and defiantly not non-korean friendly. First I lined up...

More 
North Asia Economy Da Nang - Seoul

Helpful?
Thank Mathew T
Bangkok, Thailand
Level 4 Contributor
25 reviews
5 helpful votes
Reviewed March 4, 2018

This is my return flight from ICN to BKK. I've written LJ4 review which is from BKK to ICN so it's almost the same(It's a lot of details, you should check it out). The only thing which is different is on-board snacks. - Flight time is ICN 5.25PM to BKK 9.25PM so the on-board meals aren't the same. - I've...

More 
Southeast Asia Economy Seoul - Bangkok

Helpful?
1 Thank Predy'zz K
Bangkok, Thailand
Level 4 Contributor
25 reviews
5 helpful votes
Reviewed March 4, 2018

I've known that Jin Air is LCC controlled by Korean Air. This is my really nice experience of LCC flight on B 777-200 [5 hours flight]. Services : 8/10 - All staffs and crews are friendly and fast. They always try to help you no matter if they can't. - Flight attendants wear a green Jin Air shirt with jeans...

More 
North Asia Economy Bangkok - Seoul

Helpful?
1 Thank Predy'zz K
Seattle, Washington
Level 5 Contributor
55 reviews
10 helpful votes
Reviewed February 14, 2018 via mobile

Just the basics. Only economy class. You get economy service. The most frustrating aspect is they code share with major airlines but don’t recognize frequent flyer programs. Why pay the extra money to book with another airline. Just book direct. Save the money because there are no benefits to the additional cost

North Asia Economy Seoul - Tokyo
Helpful?
Thank trainhard111
See travel tips for airlines
“if you wanna get the special price, you must Sometimes search to their website.”
yeonhos2017, 12 Apr 2018 | Read review
“Come to the airport early enough. Boarding will take a while.”
PetraF875, 18 Mar 2018 | Read review
“Book it again !!”
predyzzk, 4 Mar 2018 | Read review
“Just book it !!!!!!!”
predyzzk, 4 Mar 2018 | Read review
“They're quite strict with powerbanks on check in luggage. Make sure you comply otherwise they will intercept your bag.”
tsetseflyer, 8 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Jin Air
Founded in 2008, Korean low-cost carrier Jin Air (LJ) is headquartered in Seoul. It operates from primary hubs at Incheon International Airport (ICN) and Gimpo International Airport and Gimpo International Airport (GMP) and secondary hubs at Gimhae International Airport (PUS) and Jeju International Airport (CJU). Jin Air has a fleet of Boeing 737-800 and Boeing 777-200ER aircraft. The 777s are configured with premium economy and economy-class cabins, while the 737s feature a single economy-class cabin. The airline flies to 27 destinations in Australia, China, Guam, Japan, Laos, Malaysia, the Northern Mariana Islands, the Philippines, Taiwan, Thailand, the United States and Vietnam.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

50 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (50)
Viewed
View from Window (3)
Viewed
Airline Lounge (1)
Viewed
Food and Drink (10)
Viewed
Airport (23)
Viewed
Our fleet (4)
Viewed
Other (9)