We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jin Air


125 reviews
Headquarters: 453, Gonghang-daero, Gangseo-gu, Seoul 157-841 South Korea 0082-1600-6200 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

125 Reviews from our TripAdvisor Community

Write a Review

125 reviews from our community

Filter reviews by popular destinations:
All reviews Seoul Tokyo Osaka Busan Da Nang Hagatna Taipei Fukuoka Jeju Bangkok Hong Kong Honolulu Okinawa City Cebu Island
Traveller rating
Cabin
  • (32)
  • (0)
  • (0)
  • (0)
Route
  • (19)
  • (6)
  • (3)
  • (3)
  • (1)
  • More
Language
  • More
Showing 32: English reviews
Seoul, South Korea
Level 4 Contributor
40 reviews
11 helpful votes
Reviewed 1 week ago
NEW
via mobile

The seats are not spaced well and it wasn’t easy to take a nap during the flight. The price is reasonable but if you are willing to take a domestic flight in Korea, you may consider that Jin Air doesn’t always offer the best price.

Domestic Economy Seoul - Jeju
Helpful?
Thank John_K15125
1 review
Reviewed 2 weeks ago via mobile

Utterly rubbish, their website gave us so many problems and their call center is not very helpful either, steer clear.!

Southeast Asia Economy Busan - Da Nang
Helpful?
Thank Eon W
San Francisco, California
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago

jin air wasn't the cheapest option from nrt to icn but the website was (english!) user friendly so i ended up booking with them. just be sure to turn pop up blocker off otherwise payment won't go through properly. base fare was reasonable. where they get you is added fees for seat choice, baggage, and meal options. carry on, personal...

More 
North Asia Economy Tokyo - Seoul

Helpful?
Thank Navigator789132
Moonee Ponds, Australia
Level 4 Contributor
35 reviews
19 helpful votes
Reviewed 4 weeks ago via mobile

Nothing special, but I reviewed most airlines and prices and seemed this was the cheapest and had the best website to book! Recommend if travelling to jeju

Domestic Economy Seoul - Jeju
Helpful?
Thank Zac P
Palatine, Illinois
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed September 27, 2018

My first time to fly Jin Air for my trip from Seoul to Bangkok round trip. Reasonable fare and didn't have high expectations. Flight attendants were very hospitable and attentive to passenger needs. Cabin was clean and all that - not much different from other airlines. In-flight meals were obviously not as good, and didn't finish them... Maybe for Jin...

More 
Southeast Asia Economy Seoul - Bangkok

Helpful?
Thank JewooCha
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed September 21, 2018 via mobile

We took a different carrier on our way to Okinawa and this return flight was much more comfortable. Not to mention they have us water and snacks, which my children were thrilled about.

North Asia Economy Okinawa City - Seoul
Helpful?
Thank Cindy B
Level 1 Contributor
3 reviews
Reviewed September 17, 2018

The stewardess is good in serving the customers food , beverages ... at the same time the pilot are excellent with their flying skills as we have a non interrupted nap within 4 hours plus flight . Definitely will travel again with the airline

Southeast Asia Economy Seoul - Kota Kinabalu
Helpful?
Thank chua h
Seoul, South Korea
Level 1 Contributor
3 reviews
Reviewed September 17, 2018

Yes, it is one of LCC. You'd better expect efficiency than comfort. but, when considering the price, the seat was uncomfortable, crews are quite not helpful in many ways. I cannot say they are competent when thinking of many LCCs these days.

International Economy Seoul - Honolulu
Helpful?
Thank yanggiman
Sagamihara, Japan
Level 3 Contributor
9 reviews
3 helpful votes
Reviewed September 17, 2018 via mobile

The website is a little different, so I had hesitated, but the price couldn’t be beat, so I crossed my fingers and purchased my flight with Jin Air. I’m glad I did! The personnel was courteous and all I encountered spoke perfectly good English. If you’re looking for business or first class seats then this is not the airline for...

More 
North Asia Economy Tokyo - Seoul

Helpful?
Thank Leslie V
Reading, United Kingdom
Level 5 Contributor
54 reviews
25 helpful votes
Reviewed August 22, 2018 via mobile

I had never travelled with this airline. So I booked a return between Seoul and Tokyo for a work trip. I'm not a regular traveller with budget airlines so my expectations were low. But the whole experience was not bad at all. For a budget airline they gave you a small snack box which was a nice touch. The crew...

More 
North Asia Economy Seoul - Tokyo

Helpful?
Thank Gareth B
See travel tips for airlines
“if you wanna get the special price, you must Sometimes search to their website.”
yeonhos2017, 12 Apr 2018 | Read review
“Come to the airport early enough. Boarding will take a while.”
PetraF875, 18 Mar 2018 | Read review
“Book it again !!”
predyzz, 4 Mar 2018 | Read review
“Just book it !!!!!!!”
predyzz, 4 Mar 2018 | Read review
“They're quite strict with powerbanks on check in luggage. Make sure you comply otherwise they will intercept your bag.”
tsetseflyer, 8 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Jin Air
Founded in 2008, Korean low-cost carrier Jin Air (LJ) is headquartered in Seoul. It operates from primary hubs at Incheon International Airport (ICN) and Gimpo International Airport and Gimpo International Airport (GMP) and secondary hubs at Gimhae International Airport (PUS) and Jeju International Airport (CJU). Jin Air has a fleet of Boeing 737-800 and Boeing 777-200ER aircraft. The 777s are configured with premium economy and economy-class cabins, while the 737s feature a single economy-class cabin. The airline flies to 27 destinations in Australia, China, Guam, Japan, Laos, Malaysia, the Northern Mariana Islands, the Philippines, Taiwan, Thailand, the United States and Vietnam.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

59 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (59)
Viewed
Food and Drink (13)
Viewed
Airport (24)
Viewed
Seat (1)
Viewed
View from Window (3)
Viewed
Airline Lounge (1)
Viewed
Our fleet (4)
Viewed
Other (13)