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Latin American Wings


28 reviews
Headquarters: Av Apoquindo 3076 Las Condes, Santiago 7550158 Chile 011 56 27630500 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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28 Reviews from our TripAdvisor Community

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28 reviews from our community

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Showing 7: English reviews
Ottawa, Canada
Level 2 Contributor
8 reviews
Reviewed May 14, 2018

Flight was good. The 40 minutes late taking off and being redirected to Syracuse wasn't optimum. Weather issues. Our captain kept us informed even though the news wasn't what we wanted to hear. We ended up renting a car and driving home from Syracuse. Not their fault but annoying just the same.

Domestic Economy Indianapolis - Philadelphia
Helpful?
Thank sperry2018
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed February 21, 2018 via mobile

Our flight from Lima to Santiago on January, 20, 2018, operated by LAW was cancelled without any notice. We learned about cancellation at airport counter when we came for check in. No reason was provided - they cancelled our tickets. We were shocked because of loosing future reservations from Santiago to Punta Arenas. Company didn't even try to offer some...

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South America Economy Lima - Santiago

Helpful?
Thank natalia v
1 review
Reviewed December 21, 2017

Our flight was from 12:00 (noon). Chilean time. At 11:40 there was no boarding. At 12:10 we were stuck in the bus to the airplane, waiting for unknown reason. The plane took off at 13:00 and we were 1 hour behind. Our biggest problem was that we had purchased tickets in Lima to Cusco with Latam 2 hours after arrival...

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South America Economy Santiago - Lima

Helpful?
Thank Maria K
New Haven, Connecticut
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed December 2, 2017

I want to update our nephew's experience with LAW. He arrived at the airport in Maiquetia, Venezuela on the 11th, which was his originally scheduled flight date, to find a large angry mob of people desperate to get on the flight. Some of them had been waiting since October 24th. What happened next was quite unexpected: all passengers were taken...

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South America Economy Caracas - Santiago

Helpful?
Thank kjdgonzalez
Level 4 Contributor
31 reviews
6 helpful votes
Reviewed December 1, 2017

Our luggage went to a different place both ways. We were getting on a river cruise the next day so we had to go out and buy a couple of outfits. When we got back to our room that night the luggage had been delivered. They did give us our $50.00 back after I complained that I shouldn't pay a...

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Domestic Economy Providence - Louisville

Helpful?
Thank Susan T
New Haven, Connecticut
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed November 8, 2017

We purchased a ticket for our nephew to fly Caracas - Santiago on Nov. 11-18. On the 2nd we received an email from the airline stating that the flight on the 11th was canceled and our nephew would be put on the Nov. 18th flight. We have been trying to call the airline since we received the email and no...

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South America Economy Caracas - Santiago

Helpful?
1 Thank kjdgonzalez
Oxford, United Kingdom
Level 4 Contributor
40 reviews
23 helpful votes
Reviewed October 26, 2017 via mobile

Flight out from Santiago to Mendoza was delayed 3 hours. Now trying to fly back and the flight is again delayed, although we've been given no information as to why, how long for or when we'll get an update. Departure board says ask agent, but there is no agent around. Airplane we flew out on was extremely old as well...

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South America Economy Mendoza - Santiago

Helpful?
3 Thank hazeloxrob
See travel tips for airlines
“bring a carry on”
S2066DDsusant, 1 Dec 2017 | Read review
“evitar bajo todo aspecto viajar con esta aerolínea”
seaman61, 3 Apr 2018 | Read review
“Nunca compren aqui”
bastiansalvadorj, 15 Feb 2018 | Read review
“No logré viajar y debí pagar más de 4 veces el valor de mi reserva porque deciden suspender operaciones nacionales”
elenaa676, 8 Feb 2018 | Read review
“Evitarla a toda costa si se tiene vuelos con conecciones”
JaimeC319, 8 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Latin American Wings
Latin American Wings (H8), also known as LAW, is an airline that was created in 2016 by a group of lawyers, insurance company executives, and former airline pilots. Comodoro A. M. Benítez International Airport in Santiago, Chile serves as the airline’s base. Cities in the route structure include Caracas, Concepcion, Lima, Mendoza, Miami, New York, Punta Cana, and Port-au-Prince. The Boeing 737-300 is used for flight operations.
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