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PAL Airlines (Canada)


12 reviews
Headquarters: RCAF Road, Hangar #4 St. John's Intl Airport, St. John's, Newfoundland and Labrador A1A 5B5 Canada 1 (709) 576-1800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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12 Reviews from our TripAdvisor Community

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12 reviews from our community

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Showing 10: English reviews
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Planned a trip with a friend from YWK to YHZ.... just a week long get away .... from check in to departure and arrival on both legs of the trip was amazing .... the staff in wabush are the absolute best around .... and pretty sure in Halifax they are great !! They know how to treat their customers !!!...

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Domestic Economy Newfoundland and Labrador - Halifax

Helpful?
Thank Paul P
Level 6 Contributor
124 reviews
29 helpful votes
Reviewed March 21, 2018 via mobile

Flew the flight down Wabush to Halifax and back with Pal. It’s a small beech aircraft, but the flight was fast and smooth. Quick touch down in Charlo and we were of again. Approx 2 hour flight. No flight attendant, but water and cookies provided as you board. Highly recommend.

Domestic Economy Newfoundland and Labrador - Halifax
Helpful?
Thank Peter C
Saint-Germain-en-Laye, France
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed February 22, 2018

the staffs are very attentive and friendly. and we arrived earlier than the estimated time of arrival. i would be flying with PAL again..

Southeast Asia Economy Tokyo - Manila
Helpful?
Thank princesstraveller888
Melbourne, Australia
Level 6 Contributor
2,207 reviews
2,980 helpful votes
Reviewed February 21, 2018 via mobile

We travelled on the newer A330-300 series from Melbourne to Manila. This plane has seat back entertainment with plenty of options. Meals were good and there were generous amounts of alcohol served although they did run out of beer towards the end of the flight. Great for those wanting direct flights at good prices. Our flight arrived early into Manila.

International Economy Melbourne - Manila
Helpful?
1 Thank tommomelbourne
Level 3 Contributor
12 reviews
7 helpful votes
Reviewed February 11, 2018

I was supposed to fly from Busuanga to Manila but while checking in, the staff told us that we are going to be flown to Clark instead. It was a 2 hours ride (without traffic) away from Manila Airport. They said that they would provide us with transport and promised that we were able to get to catch our connecting...

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Domestic Economy Busuanga Island - Manila

Helpful?
Thank Caroli Y
Canada
Level 5 Contributor
48 reviews
15 helpful votes
Reviewed February 9, 2018

Our flight was slightly behind schedule because of the winter storm, but the service of the counter crew and the flight team made the experience enjoyable.

Domestic Economy Montreal - Newfoundland and Labrador
Helpful?
Thank Darrell J. K
Mandaluyong, Philippines
Level 6 Contributor
268 reviews
214 helpful votes
Reviewed February 4, 2018

There's always prestige in being the first! And PAL tries its best to also be the best. I remember years ago when I first experienced flying - there was only PAL. No budget airlines as option. Flying then was really expensive, but it was really an experience. Fast forward to today in the age of price wars and the cheapest...

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Domestic Economy Manila - Cagayan de Oro

Helpful?
Thank Leah A
Dubai
Level 6 Contributor
227 reviews
25 helpful votes
Reviewed December 24, 2017

Great very professional, helpful, I joined their points program will fly them again Price the same as the other 2 airlines who then keep adding extras. Great experience. Thank you Phillipine Airlines

Domestic Economy Manila - Puerto Princesa
Helpful?
Thank JSIGLOBAL
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed December 4, 2017

My PAL experience has greatly improved ever since my upgrade to Mabuhay Elite. Of course, use of Mabuhay Lounge has always been a nice welcome when I am early in the airport and check in is fast as well as boarding. Thank you PAL and Mabuhay Miles!

Domestic Economy Cebu Island - Manila
Helpful?
Thank Arlene D
Labrador City, Canada
Level 6 Contributor
91 reviews
52 helpful votes
Reviewed December 2, 2017

I was recovering from surgery and was treated quite well by the staff. Also, had free meals where possible (35 mins or more). Many stops but still good to fly with them.

Domestic Economy St. John's - Newfoundland and Labrador
Helpful?
Thank labradorheat
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“It was nice to receive a meal without a charge even in coach.”
labradorheat, 2 Dec 2017 | Read review
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About PAL Airlines (Canada)
PAL Airlines (PB/PVL) is a Canadian regional airline formerly known as Provincial Airlines. St. John’s International Airport is the airline’s headquarters. The airline flies to cities in New Brunswick, Newfoundland and Labrador, Nova Scotia, and Quebec. Bombardier Dash 8 100, Dash 8 300, and de Havilland Canada DHC-6 Twin Otter aircraft are used for flight operations.
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