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29 reviews
Headquarters: Phoenix House, Wilson Airport, Nairobi 100 Kenya 011 254 20 6690000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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29 Reviews from our TripAdvisor Community

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29 reviews from our community

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Showing 25: English reviews
Finedon, United Kingdom
Level 4 Contributor
34 reviews
20 helpful votes
Reviewed 1 week ago via mobile

We flew from Wilson to Ukunda (Diani beach) in December and back after the new year. Luggage is limited to 15Kg per person in soft luggage but this is no problem. Security is very high and you have to identify your luggage whilst it is waiting on the apron, then you watch it being loaded. Staff on the ground and...

Date of travel: January 2019
Domestic Economy Ukunda - Nairobi

Thank 349gillw
Birmingham, United Kingdom
Level 2 Contributor
7 reviews
13 helpful votes
Reviewed 2 weeks ago via mobile

Flew from WIL to Masai Mare for 4 days then back to WIL and off to Zanzibar for 5 days. Very nice people, good service, very professional and took good care of bags we put in store during our trips. Would not hesitate to recommend Safarilink for any of your flight needs when in Kenya !

Date of travel: December 2018
Africa Economy Nairobi - Zanzibar Island
Level 4 Contributor
39 reviews
72 helpful votes
Reviewed November 20, 2018

We had four flights on Safarilink on our recent trip to Kenya, from Wilson to Lewa Downs and back, and then Wilson to Mara Ngerende and back. I was slightly skeptical given the shortage of (positive) reviews on any of the domestic Kenyan airlines, and the relatively high cost of Safarilink, but I needn't have worried. On all four flights...

Date of travel: October 2018
Domestic Economy Nairobi - Masai Mara National Reserve

Thank Zoodle
Nairobi, Kenya
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed November 12, 2018

Very slick and pleasant flight to the coast. Friebdly and helpful staff. On the return flight sit on the left of the plane as it flies up to Vipingo - fantastic coastal views!

Date of travel: October 2018
Domestic Economy Nairobi - Ukunda
Thank clare h
Greater Johannesburg, South Africa
Level 6 Contributor
306 reviews
67 helpful votes
Reviewed October 21, 2018

We were half an hour late taking off and because there supposedly a headwind, we landed half an hour late. Not good

Date of travel: October 2018
Domestic Economy Johannesburg - Port Elizabeth
Thank hendrix2015
Philomath, Oregon
Level 5 Contributor
52 reviews
22 helpful votes
Reviewed October 1, 2018

We did a loop route starting in Nairobi Wilson to Samburu then to Masai Mara, and finally back to Nairobi. Security check is at the entry to the airport. When you check in they immediately weigh all luggage as they have a pretty strict 15Kg per person policy. This was an issue for us as we carry a lot of...

Date of travel: September 2018
Domestic Economy Nairobi - Samburu National Reserve

Thank J3f_the_Wanderer
Houston, texas, USA
Level 6 Contributor
787 reviews
2,698 helpful votes
Reviewed September 22, 2018 via mobile

Flight left Nairobi left about 15 minutes after the 11:20 scheduled time for the appropriately one hour flight. Seating was fine though the seatbelts took a bit of untangling. Nice clear day so it would have been very nice if they had had a little information about the route in the seat back or even a short announcement before take...

Date of travel: September 2018
Domestic Economy Nairobi - Nanyuki Town

2 Thank jsthouston
New York City, New York
Level 6 Contributor
165 reviews
42 helpful votes
Reviewed September 6, 2018

Great, professional and attentive, the flight was nearly on time but handled well. There was a group ten strong for our safari adventurr

Date of travel: August 2018
Domestic Economy Nairobi - Samburu National Reserve
Thank 471walterf
Kitchener, Canada
Level 6 Contributor
434 reviews
104 helpful votes
Reviewed September 3, 2018 via mobile

A quite pleasant experience all around! Service was prompt and easy. Great way to miss the incredibly bad bumpy roads.

Date of travel: September 2018
Domestic Economy Amboseli Eco-system - Masai Mara National Reserve
Thank 782marilyna
Paternoster, South Africa
Level 6 Contributor
74 reviews
24 helpful votes
Reviewed August 19, 2018

We have been using Safarilink to travel to the Maasai Mara for several years now. It is by far the best airline to get from Nairobi to the Mara - or any other East African destination for that matter. I am always surprised on how flight logistics work in Africa but it does. Not once, in all my travels in...

Date of travel: February 2018
Domestic Economy Nairobi - Masai Mara National Reserve

1 Thank Joppel
See travel tips for airlines
“Make sure you have photo ID”
clareh33, 12 Nov 2018 | Read review
“Weigh your bags before hand and leave extra in Nairobi if necessary.”
J3f_the_Wanderer, 1 Oct 2018 | Read review
“Patience and consideration”
471walterf, 6 Sep 2018 | Read review
“Book an extra seat or "luggage allowance" if you are going to exceed 15kg”
Joppel, 19 Aug 2018 | Read review
“Cheap cheap cheap and you get what you pay for”
KWPens, 10 Jul 2018 | Read review
Show next 5 travel tips 5 of 8
About Safarilink
Safarilink (F2/XLK) refers to itself as the premiere safari airline in Kenya. Its operating origins date back to 2004. It is based at Wilson Airport in Nairobi and serves popular safari destinations such as Amboseli, Diani Beach, Kilimanjaro, Masai Mara, Nanyuki, Samburu, Tsavo West, Vipingo, and Zanzibar. Cessna Caravans and de Havilland Dash 8 aircraft, which are “well suited to serve the bush airstrips that make up the majority of the destinations” are used to transport passengers.

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