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Buta Airways


41 reviews
Headquarters: 84 Nizami Street, Baku AZ-1010 Azerbaijan 011 994 12 493 14 14 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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41 Reviews from our TripAdvisor Community

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41 reviews from our community

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Showing 18: English reviews
Sao Paulo, SP
Level 6 Contributor
154 reviews
49 helpful votes
Reviewed 1 week ago

The check in line at Baku Terminal 1 has to be improved as the check in passengers are unruly not waiting for turns. Other than that, the check in was a breeze. In-flight was better than expected for a short flight.

International Economy Baku - Tbilisi
Helpful?
Thank marcofahmey
2 reviews
Reviewed 2 weeks ago via mobile

Good decision to fly with this airways. Airplane is small, but not bad. Staff is so kind. In airplane they service sandwich and water for free. I think it's good for low cost flying. I prefer everybody to fly with this airlines and enjoy your journey

International Economy Baku - Alanya
Helpful?
Thank Heshim G
LA
Level 6 Contributor
223 reviews
128 helpful votes
Reviewed 3 weeks ago

As with many US airlines, being tall I was able to pay extra and get an exit row seat. However, would have been better to do so ahead of time; they said it was possible, but not easy.

International Economy Tbilisi - Baku
Helpful?
Thank LaPaj
Level 6 Contributor
3,792 reviews
692 helpful votes
Reviewed 3 weeks ago via mobile

The check in staff was excellent. The gate boarding staff was very good.The cabin service was also excellent. The flight was smooth. The sandwich served was very good.The seats were comfortable. There was enough leg room.

International Economy Baku - Tbilisi
Helpful?
Thank SE s
Radolfzell am Bodensee, Germany
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed July 25, 2018

Buy Buta Airways flights on BUTA AIRWAYS website and NOT on AZAL website !!! WHY ??? Becuase the same flight is a lot cheaper on Buta airways website, thab on the AZAL website. We payed (2 persons) more than 300 Manat for the GYD-TBS flight, which was less than 200 Manat on the Buta airways website. I feel a little...

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International Economy Baku - Tbilisi

Helpful?
1 Thank Manfred K
Level 5 Contributor
46 reviews
13 helpful votes
Reviewed July 18, 2018 via mobile

The flight was economical. Although the plane was small, the seats were comfortable. Even though the flight was one hour, mini snacks were served during the flight something I was surprised to see. So overall a good experience

International Economy Tbilisi - Baku
Helpful?
Thank Saad J
Level 6 Contributor
159 reviews
53 helpful votes
Reviewed July 7, 2018

I had never been to Georgia, and as I had a few extra days to spare at the end of my work in Baku, I decided to take a plane to Tbilisi. I checked the most efficient way to get between Baku and Tbilisi, and while the train was cheap, the flight was only scheduled to take 1 hour. So...

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International Economy Baku - Tbilisi

Helpful?
Thank Sagitaur
Baku, Azerbaijan
Level 5 Contributor
26 reviews
11 helpful votes
Reviewed June 18, 2018 via mobile

It was really awesome experience, really value for money, friendly staff, clean cabin with good smell, lavatories find all the time clean. I like the chicken sandwich 🥪 Highly recommend Buta Airways ❤️

International Economy Baku - Tbilisi
Helpful?
Thank Jinu S
Baku, Azerbaijan
Level 3 Contributor
15 reviews
7 helpful votes
Reviewed June 2, 2018

Good for short flights. Sandwiches are not eatable and tea is terrible. Prices are good but higher than other low cost companies.

International Economy Baku - Antalya
Helpful?
1 Thank Sariyya A
Level 1 Contributor
4 reviews
6 helpful votes
Reviewed June 2, 2018 via mobile

Since when does low cost mean insulting customers? Since when does low cost mean having a demeaning attitude towards customers? Since when does low cost mean disrespecting people? The ground crew, on board personnel, everybody acts as if they are doing you a favor. We are paying customers. And this crap flight costs about twice of a full serviced Iranian...

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International Economy Baku - Tehran

Helpful?
1 Thank Sam A
See travel tips for airlines
“Get on first and sit at the front”
Sagitaur, 7 Jul 2018 | Read review
“It's a budget airline, do check their T&C carefully before you book a flight”
arangemas, 3 May 2018 | Read review
“the ticket price is high and not match with service level”
SNR79, 26 Mar 2018 | Read review
“Billets à acheter sur le site Internet d'Azebaidjan Airlines”
BARSANUPHE, 12 Oct 2018 | Read review
“Лучше покупать общий билет если летите 2”
O6127AC_, 9 Oct 2018 | Read review
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