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Flair Airlines


419 reviews
Headquarters: 5795 Airport Way, Kelowna, British Columbia V1V 1S1 Canada 1 (204) 888-2665 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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419 Reviews from our TripAdvisor Community

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419 reviews from our community

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Showing 414: English reviews
Banff, Canada
2 reviews
Reviewed 2 days ago
NEW
via mobile

This airline is a joke Delayed 4 hours then they decided to change planes! Unbelieveable! Never again!

Date of travel: December 2018
Domestic Economy Calgary - Abbotsford
Helpful?
Thank Compass18077335164
1 review
Reviewed 4 days ago
NEW

My flight to Winnipeg was delayed with no information on why or when the flight would be available, they kept replaying this automated message and regarded customers rudely. When i finally got on the plane, my seat (that i paid extra for) was given to a crew member for whatever reason without any explanation.

Date of travel: November 2018
Domestic Economy Calgary - Winnipeg
Helpful?
Thank Rachel A
Level 1 Contributor
3 reviews
Reviewed 1 week ago via mobile

Everything about our flight was amazing, suck great service, easy check in, seats are great, baggage pick up was great! Loved it! Recommend to everyone!!0

Date of travel: December 2018
Domestic Economy Toronto - Calgary
Helpful?
Thank MASCHKE
1 review
Reviewed 1 week ago via mobile

Flew Edmonton to Kelowna to do work and had to check my tools. They did not arrive in Kelowna. No flair staff were in Kelowna so reported to security and filled out form. Heard nothing from flair so I called and was told that you can only inquire through email. I emailed; finished work in Kelowna; flew back to Edmonton...

Date of travel: November 2018
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Domestic Economy Edmonton - Kelowna

Helpful?
Thank MNLoco
1 review
1 helpful vote
Reviewed 1 week ago

After checking in at the Flair desk and being sent on our way to security in Toronto, we were told that one of us did not have the proper boarding pass and go back to the counter. Upon returning to the desk they refused to print the proper boarding pass and proceeded to load my luggage onto their plane without...

Date of travel: October 2018
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Domestic Economy Toronto - Kelowna

Helpful?
1 Thank GregBrown2018
Niagara-on-the-Lake, Canada
Level 1 Contributor
4 reviews
7 helpful votes
Reviewed 1 week ago via mobile

DO NOT FLY WITH FLAIR. I tell this to every family and friend I know. Worst customer service. 6 hour delay and then a cancelled flight resulting in a cancelled trip where I was supposed to attend a friends wedding. Vacation days at work wasted. Staff was not being honest. I put my name down for a refund and waited...

Date of travel: November 2018
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Domestic Economy Calgary - Toronto

Helpful?
1 Thank Lauren G
Oakville, Canada
Level 6 Contributor
516 reviews
150 helpful votes
Reviewed 1 week ago

This was a no frills flight and it operated with no frills but safe travel in decent comfort. The seats are leather, so bring a cushion if it is over 2 hours or so, so you don't get damp from sitting. All beverages are for purchase only, but coffee is reasonable and has free refills. It is a 737 with...

Date of travel: November 2018
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Domestic Economy Toronto - Edmonton

Helpful?
1 Thank Ontario76
2 reviews
Reviewed 1 week ago via mobile

My experience with flair air was pretty good leaving from Toronto YYZ was a breeze I was traveling to Banff to so some Snowboarding I had paid ahead of time for a check in item which was my snowboard and boots my fiance had paid for check in luggage as well. Getting there was great no issues they served water...

Date of travel: December 2018
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Domestic Economy Toronto - Calgary

Helpful?
Thank Nabeelali786
Chilliwack, Canada
1 review
Reviewed 2 weeks ago

We paid for seats when we booked as hubby MUST be in a window seat. Other than that, we didn't pay anything beyond our fare. The website gives dimensions of the personal item sized bag that flies for free. However, once you put your stuff into a soft side bag or backpack, it likely would not fit into Flair's official...

Date of travel: November 2018
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Domestic Economy Abbotsford - Calgary

Helpful?
Thank bellshill45
1 review
Reviewed 2 weeks ago via mobile

My review is not really about the flight but more the staff. Just before boarding the flight my family member had a medical issue right away the flight staff were super attentive and did their best to help the situation, they were super kind and amazing with the whole thing. I was so impressed that I was not upset that...

Date of travel: November 2018
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Domestic Economy Winnipeg - Edmonton

Helpful?
Thank Ashley S
See travel tips for airlines
“Don't use it. Pay the extra money for a real airline”
X5916BMrachela, 12 Dec 2018 | Read review
“Don't do it”
GregBrown2018, 6 Dec 2018 | Read review
“Book your luggage (carryon or checked) on line- its expensive at the gate”
hillsidezoo, 25 Nov 2018 | Read review
“Don't use Fliar Airlines, but if you do, be VERY careful when booking that you are getting what you think you paid.”
ypeters72, 21 Nov 2018 | Read review
“Bring lots of patience and a VERY flexible travel schedule. Be very sceptical of any announcements about scheduled flight departures.”
28DennisD, 21 Nov 2018 | Read review
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