We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


96 reviews
Headquarters: 1 Gad El Haq Sheraton Heliopolis, Cairo 11799 Egypt +20 002 02 226 944 65 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

96 Reviews from our TripAdvisor Community

Write a Review

96 reviews from our community

Filter reviews by popular destinations:
All reviews Hurghada Sharm El Sheikh Düsseldorf Brussels Oslo
Traveller rating
  • (5)
  • (0)
  • (0)
  • (0)
  • (5)
  • (0)
  • (0)
  • (0)
  • (0)
  • More
  • More
Showing 5: English reviews
Level 2 Contributor
9 reviews
Reviewed 3 weeks ago via mobile

This is the dirtiest plane I’ve ever been on. The seats were uncomfortable and the trays were sticky and dirty. The crew were dressed in random white shirts and what must have been their personal jeans and sneakers. Yes, sneakers. They were polite, but didn’t speak english very good. It was almost impossible to hear what they were saying on...

International Economy Oslo - Sharm El Sheikh

Thank Morten E
2 reviews
Reviewed May 30, 2018

Seating was very uncomfortable. When passengers in front wanted to sleep and leaned their seats back, there was no space at all. The choice of soft drinks is moderate but the price was OK (€1-€2 per drink). The personnel was professional and tried to make everybody happy. I would not recommend however the service level corresponds to the money paid....

International Economy Dusseldorf - Sharm El Sheikh

Thank Dmitry K
Utrecht, The Netherlands
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed May 24, 2018

Little leg room, the seats can not go back, and you need to pay top dollar for coffee or an sandwich. everything ells whet ok

International Economy Dusseldorf - Hurghada
1 Thank Zeper
1 review
1 helpful vote
Reviewed April 26, 2018 via mobile

No go, horrible service, pilots sleeping in main cabin on a 4 hour flight, cabin crew not interested in service to passengers, wonder what happens in a emergency.

International Economy Brussels - Hurghada
1 Thank Lina D
Level 5 Contributor
44 reviews
17 helpful votes
Reviewed April 7, 2018 via mobile

While waiting for 2 hours to take off with no explanation we learned later that fuel contract was not applied with Brussels airport. Staff not representative with their cloths and behavior. Very bad French and no English announced, passengers kept wondering what was the communication about. They crew leader learned that I can speak Dutch and French then asked me...

International Economy Brussels - Hurghada

2 Thank Waseem A
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.

27 photos of this airline

Traveller photos: See what travellers like you saw

All Traveller Photos (27)
View from Window (2)
Food and Drink (1)
Our fleet (7)
Seat (1)
Cabin (1)
Airport (1)
Other (14)