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Samoa Airlines


14 reviews
Headquarters: 2nd Floor, Samoa National Provident Fund Bldg., Apia, Upolu Samoa 011 685 21261 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14 Reviews from our TripAdvisor Community

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14 reviews from our community

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Showing 14: English reviews
Pago Pago, American Samoa
Level 2 Contributor
9 reviews
4 helpful votes
Reviewed 2 days ago
NEW

From purchasing our tickets to check in and boarding Samoa airways is excellent. My husband is a wheelchair passenger and the airlines was so accommodating to us. I would recommend them to everyone even if you are not disabled.

South Pacific Economy Pago Pago - Apia
Helpful?
Thank Moana P
Nelson, New Zealand
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 2 days ago
NEW

I flew Samoan Airlines for the first time last week. The flight was on time. The seats were large and comfortable. The food was ok. There was no entertainment but its only a 4 hour flight so not a big deal. Every aspect was satisfactory. However the best thing about flying Samoan Airlines is that you are supporting a small...

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South Pacific Economy Auckland - Apia

Helpful?
Thank Brad M
Woollamia
Level 5 Contributor
93 reviews
50 helpful votes
Reviewed 2 days ago
NEW

We took advantage of an introductory fare with Samoa Airlines. Booking was easy, and contact with local staff was simple and the service was great. Our flight was on time, the on-board staff were helpful and very friendly, as are all Samoans we met. The plane was no full on our flight over or back so we had plenty of...

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South Pacific Economy Sydney - Apia

Helpful?
Thank WoollamiaTweety
Level 5 Contributor
41 reviews
6 helpful votes
Reviewed 2 weeks ago

I fly Samoa Airways regularly. I find the ground and air staff are friendly and attentive and, for a relatively new airline, very capable at their job. Pricing wise, Samoa Airways offers a reasonable and competitive service for the all inclusive package. Great job. See you again next time.

South Pacific Economy Apia - Auckland
Helpful?
Thank Kevin H
Apia, Samoa
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

I always flew with the same airline and I was more than happy to try out Samoa Airways. I was thrilled to realize that a cheaper ticket could still provide a comfortable flight with friendly service. I look forward to my next trip with Samoa Airways, fa'afetai lava

South Pacific Economy Apia - Auckland
Helpful?
Thank ksamoa685
Tweed Heads, Australia
Level 6 Contributor
164 reviews
53 helpful votes
Reviewed August 13, 2018

We had a Trip A Deal to Samoa which included flying with Samoa Airlines. This is a budget airline but we had no real complaints. We did not like the food but others did. The bar service was pay only, understandably with a budget airline. The inside of the plane was a little worn and we had a problem with...

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South Pacific Economy Sydney - Apia

Helpful?
Thank Colleen R
Apia, Samoa
Level 4 Contributor
32 reviews
22 helpful votes
Reviewed July 25, 2018

I usually fly Air New Zealand when I fly to Auckland and further. But this time I thought I would try Samoas newly formed airline Samoa airlines. Because of the low fares I was able to fly business class as the fare was actually half of the usual Air NZ business class fare. I was pleasantly surprised to find it...

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South Pacific Economy Apia - Auckland

Helpful?
2 Thank Ioana C
Level 3 Contributor
6 reviews
2 helpful votes
Reviewed July 15, 2018

I was on one of the first flights and have absolutely no complaints. Very nice and good to support the local airline!!!

South Pacific Economy Apia - Auckland
Helpful?
1 Thank TarekM1220
Level 1 Contributor
4 reviews
5 helpful votes
Reviewed July 10, 2018 via mobile

Never using this airline ever again. Website is user friendly and doesn't understand that my email address is correct. The staff at maota samoa in Mangere who sorted out booking were the worst part. Not sure why they take bookings but their mannerism is disgustingly unprofessional & I think they should call Air NZ so they know how to service...

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South Pacific Economy Auckland - Apia

Helpful?
2 Thank LiiS41
Sydney, Australia
Level 6 Contributor
2,006 reviews
4,481 helpful votes
Reviewed July 3, 2018

We flew Sydney to Apia on a Thursday night flight on OL856. Its formally known as Polynesian Airways . The service was good as staff were friendly . There was stream line entertainment on the flight and the seats were comfortable with good leg room. This flight was pretty dreadful in regard its a "red eye " & basically you...

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South Pacific Economy Sydney - Apia

Helpful?
Thank Ellemay
See travel tips for airlines
“Reconfirm your flights.”
moanap547, 17 Sep 2018 | Read review
“We had the exit rows and did not pay extra for it.”
colleenr845, 13 Aug 2018 | Read review
“Fly Air New Zealand”
Vandieman111, 5 Mar 2018 | Read review
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