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SereneAir


14 reviews
Headquarters: 13K, Moiz Centre, Islamabad Pakistan 011 92 1117 37363 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14 Reviews from our TripAdvisor Community

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14 reviews from our community

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Showing 13: English reviews
Plantation, United States
Level 3 Contributor
14 reviews
2 helpful votes
Reviewed November 6, 2018

2 Hour Delay at the airport. No one could give passengers cause of delay . Further understand that the plane had inspection . Surely inspection could be done at another time when passengers are not waiting to board. No compensation either.

Date of travel: October 2018
Domestic Economy Karachi - Islamabad
Helpful?
Thank Nishazad S
Greater Melbourne, Australia
Level 4 Contributor
33 reviews
11 helpful votes
Reviewed September 24, 2018

I booked Serene air after having horrible experience with PIA, i was a bit hesitant initially to be honest but my experience with them was great, they have most professional staff, flights are on time and planes are clean and not shabby like PIA. Food choices were great specially for kids they loved it, and yes i did get a...

Date of travel: September 2018
More 
Domestic Economy Islamabad - Karachi

Helpful?
Thank AJ K
Karachi, Pakistan
Level 5 Contributor
40 reviews
7 helpful votes
Reviewed September 22, 2018

It gets the job done, unlike PIA it is on time. this was my 3rd time with Serene so I am OK with it. I have one problem with them that their seats are small. I am 6 feet and 1 inch tall and even on PIA I fit fine but in Serene I just do not. I am just...

Date of travel: September 2018
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Domestic Economy Lahore - Karachi

Helpful?
Thank Hassan R
Islamabad, Pakistan
Level 1 Contributor
3 reviews
Reviewed August 6, 2018

It was round trip and flight was delayed , i took serene Air for 3 round trips in the year 2017 and it was all an average experience every time, services time all are average. Instead of making a difference it has adopted the PIA style indeed.

Date of travel: December 2017
Domestic Economy Islamabad - Karachi
Helpful?
Thank Sadiarandhawa1
Islamabad, Pakistan
Level 6 Contributor
117 reviews
103 helpful votes
Reviewed July 30, 2018

Serene Air is the best so far in the line of the local airlines. They flights are in time, services are good, in-flight dining is impressive and the staff is professional. They are going good so far, and I wish the same for them in the future.

Date of travel: August 2017
Domestic Economy Islamabad - Karachi
Helpful?
2 Thank Doctimes
Islamabad, Pakistan
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed July 6, 2018

I traveled to Karachi from Islamabad on 11 June and returned back on 13 June on the SereneAir & it was good experience. The staff at the counter was helpful and polite. The crew also did an amazing job as they were very polite in one of the case i observed. There was a medical emergency on the flight and...

Date of travel: June 2018
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Domestic Economy Islamabad - Karachi

Helpful?
2 Thank qandeelkhattak20
Lahore, Pakistan
Level 5 Contributor
76 reviews
25 helpful votes
Reviewed July 4, 2018

Karachi to Lahore flight was my first and overall it was a good experience. Boarding crew was efficient, on flight meal was okay, cabin crew was friendly and ambiance was okay.

Date of travel: July 2018
Domestic Economy Karachi - Lahore
Helpful?
2 Thank usmansabir06
Karachi, Pakistan
Level 4 Contributor
28 reviews
7 helpful votes
Reviewed May 22, 2018

Flight was on schedule. Staff was courteous and polite also. Cleanliness of the plane was good. Apart from that food served was better than other domestic airlines. Although for domestic flights they don't provide entertainment and WiFi

Date of travel: January 2018
Domestic Economy Karachi - Islamabad
Helpful?
1 Thank Teymoore
Islamabad, Pakistan
Level 6 Contributor
423 reviews
203 helpful votes
Reviewed May 21, 2018

First time traveled from Serene Air and it was a pleasant surprise. The dealing at the counter was quite courteous and helpful. The journey was quite good too. The aircraft was ok, nothing spectacular about it. Was neat and comfortable with reasonable leg space. The served us well during the flight and the dinner they served was really nice. I...

Date of travel: April 2018
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Domestic Economy Karachi - Islamabad

Helpful?
1 Thank flyfisher66
Islamabad Capital Territory, Pakistan
2 reviews
Reviewed May 2, 2018

Best Airline Service domestically. this is among all A-320 Aircraft's. food quality needs to be improved a bit, to compete.

Date of travel: April 2018
Domestic Economy Islamabad - Karachi
Helpful?
Thank Kbangash
See travel tips for airlines
“Pay for extra services”
nishazads, 6 Nov 2018 | Read review
“if you have a small bag give it to them and ask them to put on doorside so when you get to the luggage belt you will get it very quickly.”
188hassanr, 22 Sep 2018 | Read review
“Book tickets earlier to save money, time and to get your desired seat.”
scheheryark, 25 Mar 2018 | Read review
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