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SereneAir


12 reviews
Headquarters: 13K, Moiz Centre, Islamabad Pakistan 011 92 1117 37363 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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12 Reviews from our TripAdvisor Community

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12 reviews from our community

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Showing 11: English reviews
Karachi, Pakistan
Level 4 Contributor
37 reviews
6 helpful votes
Reviewed 2 days ago
NEW

It gets the job done, unlike PIA it is on time. this was my 3rd time with Serene so I am OK with it. I have one problem with them that their seats are small. I am 6 feet and 1 inch tall and even on PIA I fit fine but in Serene I just do not. I am just...

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Domestic Economy Lahore - Karachi

Helpful?
Thank Hassan R
Islamabad, Pakistan
Level 1 Contributor
3 reviews
Reviewed August 6, 2018

It was round trip and flight was delayed , i took serene Air for 3 round trips in the year 2017 and it was all an average experience every time, services time all are average. Instead of making a difference it has adopted the PIA style indeed.

Domestic Economy Islamabad - Karachi
Helpful?
Thank Sadiarandhawa1
Islamabad, Pakistan
Level 6 Contributor
117 reviews
96 helpful votes
Reviewed July 30, 2018

Serene Air is the best so far in the line of the local airlines. They flights are in time, services are good, in-flight dining is impressive and the staff is professional. They are going good so far, and I wish the same for them in the future.

Domestic Economy Islamabad - Karachi
Helpful?
2 Thank Doctimes
Islamabad, Pakistan
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed July 6, 2018

I traveled to Karachi from Islamabad on 11 June and returned back on 13 June on the SereneAir & it was good experience. The staff at the counter was helpful and polite. The crew also did an amazing job as they were very polite in one of the case i observed. There was a medical emergency on the flight and...

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Domestic Economy Islamabad - Karachi

Helpful?
2 Thank qandeelkhattak20
Lahore, Pakistan
Level 5 Contributor
69 reviews
22 helpful votes
Reviewed July 4, 2018

Karachi to Lahore flight was my first and overall it was a good experience. Boarding crew was efficient, on flight meal was okay, cabin crew was friendly and ambiance was okay.

Domestic Economy Karachi - Lahore
Helpful?
2 Thank Usman S
Karachi, Pakistan
Level 4 Contributor
25 reviews
7 helpful votes
Reviewed May 22, 2018

Flight was on schedule. Staff was courteous and polite also. Cleanliness of the plane was good. Apart from that food served was better than other domestic airlines. Although for domestic flights they don't provide entertainment and WiFi

Domestic Economy Karachi - Islamabad
Helpful?
1 Thank Teymoore
Islamabad, Pakistan
Level 6 Contributor
418 reviews
187 helpful votes
Reviewed May 21, 2018

First time traveled from Serene Air and it was a pleasant surprise. The dealing at the counter was quite courteous and helpful. The journey was quite good too. The aircraft was ok, nothing spectacular about it. Was neat and comfortable with reasonable leg space. The served us well during the flight and the dinner they served was really nice. I...

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Domestic Economy Karachi - Islamabad

Helpful?
1 Thank flyfisher66
Islamabad Capital Territory, Pakistan
2 reviews
Reviewed May 2, 2018

Best Airline Service domestically. this is among all A-320 Aircraft's. food quality needs to be improved a bit, to compete.

Domestic Economy Islamabad - Karachi
Helpful?
Thank Kbangash
Level 5 Contributor
57 reviews
13 helpful votes
Reviewed April 4, 2018

This was a huge surprise, Sarene just started last year, new aircraft, young and energetic crew very courteous, clean seats, the food was super.

Domestic Economy Karachi - Islamabad
Helpful?
1 Thank Yousuf H
Karachi, Pakistan
Level 4 Contributor
17 reviews
3 helpful votes
Reviewed March 25, 2018

For domestic travel, I always prefer Serene Air as they've got the new aircraft though they're smaller B737 but properly maintained & the cabin crew is nice and professional too.

Domestic Economy Karachi - Lahore
Helpful?
Thank Scheheryar K
See travel tips for airlines
“if you have a small bag give it to them and ask them to put on doorside so when you get to the luggage belt you will get it very quickly.”
188hassanr, 22 Sep 2018 | Read review
“Book tickets earlier to save money, time and to get your desired seat.”
scheheryark, 25 Mar 2018 | Read review
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