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AirKenya Express


7 reviews
Headquarters: Wilson Airport, Box 30357, Nairobi 100 Kenya 011 254 20 3925000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7 Reviews from our TripAdvisor Community

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7 reviews from our community

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All reviews Nairobi Masai Mara National Reserve Ukunda Amboseli Eco-system
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Showing 6: English reviews
United Kingdom
Level 5 Contributor
26 reviews
10 helpful votes
Reviewed 1 week ago

Most budget carriers in Kenya have delays BUT if you don't want lots and lots and lots of delays, rude staff, shoddy planes with appalling service then avoid this airline at all costs if you can. It is not the cheapest airline either, and others, like Jambojet for example, offer far better deals . Unlike Jambojet, AirKenya do not accept...

Date of travel: October 2018
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Domestic Economy Nairobi - Ukunda

Helpful?
1 Thank honey_badger1888
1 review
Reviewed October 22, 2018

Air Kenya have their own lounge/rest area at Wilson Airport, Nairobi with clean toilets and a nice cafe. The facilities are kept clean. The flight, approx 1 hour to the Masai Mara, can be a bit bumpy depending on the weather, but the overall beauty flying over Kenya, is not to be missed.

Date of travel: September 2018
Domestic Economy Nairobi - Masai Mara National Reserve
Helpful?
Thank Sally G
1 review
Reviewed October 20, 2018

I have used Air Kenya on several occasions and found them to be competent enough. Good customer care as well as nice staff.

Date of travel: December 2017
Domestic Economy Nairobi - Masai Mara National Reserve
Helpful?
Thank Norbert K
Ankara, Turkey
Level 5 Contributor
49 reviews
32 helpful votes
Reviewed September 23, 2018

We took four separate flights on AirKenya during a ten day period. I was impressed. We flew on Cessna C-208 Caravans, a Dash-7, and a Dash-8. All of the aircraft were clean and appeared in excellent shape and well maintained. The pilots in the C-208s, who I could see, were professional and experienced. They all appeared to really enjoy their...

Date of travel: September 2018
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Domestic Economy Nairobi - Amboseli Eco-system

Helpful?
1 Thank KMandKWM
Canada
Level 6 Contributor
332 reviews
149 helpful votes
Reviewed August 19, 2018

There is not seat assignment on these planes and it is rush seating basically. The flight itself was good but there is no such thing as air flow or air conditioning on these planes. It was very hot and stuffy. A bit of an odour as the plane is not cleaned out very well between flights. At least they give...

Date of travel: July 2018
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Domestic Economy Nairobi - Masai Mara National Reserve

Helpful?
Thank wooski
Diani Beach, Kenya
Level 6 Contributor
296 reviews
60 helpful votes
Reviewed June 25, 2018

A convenient way to travel from Nairobi, Wilson airpoirt to Diani, Ukunda airtsrtip and vice versa. On the way down to Daini, the flight was cancelled for operational reasons. However, Airkenya rebooked me on Fly Sax. I have also tavelled on Airkenya to various other airports and they are reliable and comfortable. They serve a snack, but there is no...

Date of travel: June 2018
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Domestic Economy Ukunda - Nairobi

Helpful?
1 Thank CossyWombat
See travel tips for airlines
“Nairobi to Maasai Mara, or Nairobi to Ukunda, or Nairobi to Nanyuki”
146norbertk, 20 Oct 2018 | Read review
“When travelling to Diani from Nbo sit on the right to see Kilimanjaro.”
CossyWombat, 25 Jun 2018 | Read review
“Volo di un'ora circa. Niente da "dichiarare" ......”
eliosanzanibocci, 10 Oct 2018 | Read review
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