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Ernest


42 reviews
Headquarters: Corso Garibaldi, 86, 20121 Milan Italy 011 39 02 8973 0660 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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42 Reviews from our TripAdvisor Community

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42 reviews from our community

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Showing 9: English reviews
Calgary, Canada
Level 5 Contributor
54 reviews
42 helpful votes
Reviewed 4 days ago
NEW

Terrible, terrible, terrible... These are the words could describe this airline. If you want to ruin your trip book Ernest! Than you will be sleeping in airport without getting any info for next flight. Than you will desperately looking for another flight to your destination and never gonna get any compensation from EA! Run away from Ernest!!!!!!!!!

Date of travel: June 2018
Europe Economy Lviv - Naples
Helpful?
Thank hulrom
Lviv, Ukraine
Level 1 Contributor
1 review
Reviewed 1 week ago

My husband and I booked flight to venice for the beginning of October, few days before flight we recevied information that its canceled. We raised ticket to receive our money back. Two month and no money :( calling to their call center in nightmare, and they dont answer to emails. terrible service

Date of travel: October 2018
Europe Economy Lviv - Venice
Helpful?
Thank Kateryna F
Dundee
Level 4 Contributor
36 reviews
13 helpful votes
Reviewed 4 weeks ago

Had been booked to fly with them and also booked a connecting flight scotland to Venice. They then changed the flight to just under 3hrs earlier meaning I’d miss it as my previous flight landed at similar time to their take off. Had to call Italy to be told it’s my problem not theirs which meant I had to cancel...

Date of travel: November 2018
More 
Europe Economy Venice - Tirana

Helpful?
Thank Arabchic
1 review
Reviewed November 4, 2018

The holiday was booked on 17 January 2018 with TUI and the booking was undertaken because of the favourable flight times quoted. These times were subsequently amended on two occasions until final confirmation on 30 June 2018; • On the Belfast International website at 8:00am that morning the departure time was being given as 17:20pm; • On arrival at the...

Date of travel: August 2018
More 
Europe Economy Belfast - Verona

Helpful?
Thank Sean R
Ca'n Picafort, Spain
Level 4 Contributor
24 reviews
22 helpful votes
Reviewed October 8, 2018

This airline was chartered by TUI on our holiday to lake Garda in July. The airplane itself looked old minimal cabin staff with poor English as was the captain. Passengers not kept informed and a poor selection of food to purchase on flight. Aeroplane not clean and toilet had no soap in soap in soap dispenser and wash and basin...

Date of travel: July 2018
More 
Europe Economy Belfast - Verona

Helpful?
1 Thank joanandalfie
Logrono, Spain
Level 5 Contributor
62 reviews
29 helpful votes
Reviewed October 2, 2018 via mobile

I had never even heard of Ernest Air before and so was a bit wary of what to expect. I was pleasantly surprised. Boarding was easy and organized. Everything was as with any other budget airline. Would fly with them again.

Date of travel: September 2018
Europe Economy Tirana - Milan
Helpful?
1 Thank Baklavaa
Level 3 Contributor
7 reviews
1 helpful vote
Reviewed September 19, 2018

Unfortunately there is no 'online check-in' and check-in at the airport opens only 2 hours before departure. This is very unusefull, sometimes I need more time in duty free, but I have to spend this time in queues for check-in. Check-in desk in Naples were situated in another termanial than Gates and it took time to get there and back,...

Date of travel: September 2018
More 
Europe Economy Naples - Lviv

Helpful?
Thank Zoriana P
Ireland’s Ancient East, Ireland
Level 6 Contributor
139 reviews
103 helpful votes
Reviewed September 18, 2018

Made a return trip Dublin to Verona with Ernest on Aircraft EI GCC, a charter flight booked through TUI. On the outward journey some of the seat belts were faulty. While the buckles fastened OK they allowed the belt to slide freely through the buckle. In an emergency the belts would not have restrained the passengers. On the return journey,...

Date of travel: August 2018
More 
Europe Economy Verona - Dublin

Helpful?
1 Thank LandPC
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed September 9, 2018

After having read reviews, we were concerned about flights and quality. In fact, it was a nice flight, much better than Air Canada rouge. Enough room for legs, seats were ok. They had Greek plane, pilot and stewardesses. Pilot recovered a considerable amount of time during the flight, stewardesses managed the passengers very well. It was a delay in Rome,...

Date of travel: July 2018
More 
Europe Economy Rome - Lviv

Helpful?
1 Thank Dana B
See travel tips for airlines
“Dont use Ernest at all!!!!!!”
hulrom, 9 Dec 2018 | Read review
“I fail to have knowledge to help a passenger other than avoid this airline as I intend to do.”
joanandalfie, 8 Oct 2018 | Read review
“Fly with an alternative airline”
LandPC, 18 Sep 2018 | Read review
“In Rome arrive earlier to the airport”
V7629HRdanab, 9 Sep 2018 | Read review
“Приходите пораньше на регистрацию чтоб получть нормальные места.”
daria_tym, 3 Dec 2018 | Read review
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