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Winair


85 reviews
Headquarters: Princess Juliana International Airport, Simpson Bay St Martin / St Maarten 1 (721) 545-4237 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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85 Reviews from our TripAdvisor Community

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85 reviews from our community

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Showing 68: English reviews
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed yesterday
NEW

because of unknown reason our connecting flight from st eustatius to st maarten was rescheduled from 11:40-12:00 to 14:00-14:20 and our departing flight to amsterdam leaves at 14:30. This would give us only 10 minutes to board our KLM flight. No warning, no message. noting. We had to rebook our flight, with help of KLM to 7:40-8:00. We can enjoy...

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Caribbean Economy St. Eustatius - St Martin / St Maarten

Helpful?
Thank Wijnand L
1 review
Reviewed 1 week ago

This company doesnt be allowed to fly; the minimum standard required is not reached! In less of 1 month on 2 flights they have lost my luggages and I have had to wait 48h to get these the first time and 24 hours today. Each time I have to lose more than 2 hours to be aware if my stuff...

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Caribbean Economy Curacao - St Martin / St Maarten

Helpful?
Thank SXM000
2 reviews
Reviewed 1 week ago

the aircraft is a bit smaller than i expected but it was a very comfortable flight. the pilots did a great job.

Caribbean Economy Antigua - Santo Domingo
Helpful?
Thank Road701884
North Yorkshire, United Kingdom
Level 3 Contributor
21 reviews
8 helpful votes
Reviewed 3 weeks ago via mobile

We suggest you use Copa or Aruba airlines as an alternative if possible. We booked flights from Bonaire to Curacao to fly in January 2019. Some time after booking, Winair sent us a curt and brief message to say they had cancelled the flight on our chosen day of travel. No apology, no explanation, no offer of a refund. They...

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Caribbean Economy Bonaire - Curacao

Helpful?
Thank sarah e
Oxford, United Kingdom
Level 6 Contributor
609 reviews
1,461 helpful votes
Reviewed September 23, 2018

We recently took a day trip to St Maarten from St Barths and for the outward journey we left 15 minutes early. We had already checked in and collected boarding passes for the return flight before we left St Barths. When it came to return to St Barths we went to the Winair check-in desk to see if it would...

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Caribbean Economy St Martin / St Maarten - St. Barthelemy

Helpful?
3 Thank fatbear2000
Philipsburg, St Martin / St Maarten
Level 6 Contributor
72 reviews
38 helpful votes
Reviewed September 17, 2018 via mobile

The flight is executed by Air antilles, with very well maintained atr aircraft. The flight is 1:45 minutes, comfortable. When departing keep in mind that Las Americas airport is chaotic, be on time for check in and controls

Caribbean Economy St Martin / St Maarten - Santo Domingo
Helpful?
Thank Binkievan
2 reviews
1 helpful vote
Reviewed September 16, 2018 via mobile

We took this “airline” due to unable to take our original flt from Mia to aua, we got to curaçao went to the gate about an hour before departure gate screen was change not info provided to passengers. We approached the gate agent and asked about our flt she didn’t know about our flt we had to go to the...

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Caribbean Economy Curacao - Aruba

Helpful?
Thank virginia v
New Braunfels, Texas
Level 5 Contributor
58 reviews
10 helpful votes
Reviewed September 7, 2018

Winair is the only way to get to many small islands in the Caribbean. They always have great service and helpful employees.

Caribbean Economy St Martin / St Maarten - St. Eustatius
Helpful?
Thank Todd A
1 review
Reviewed September 2, 2018 via mobile

Flight was delayed for 3 hours with zero explanations. The twin otter was very cramped and had zero air circulating while instead giving paddles as fans. There was no safety demonstration the pilot had just told old us to read the manual and to leave the seatbelt on. I understand this is the only airline serving certain destinations however I...

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Caribbean Economy St Martin / St Maarten - Nevis

Helpful?
Thank Angelo B
Level 5 Contributor
53 reviews
14 helpful votes
Reviewed July 30, 2018

Good airline - on time. Good waiting area in St Eustatius. Open seating in plane. I will fly with them again.

Caribbean Economy St Martin / St Maarten - St. Eustatius
Helpful?
Thank Walker B
See travel tips for airlines
“inform yourself intime”
wijnandl2016, 8 Dec 2018 | Read review
“don't travel between CUR and SXM, only with AA from Miami”
SXM000, 2 Dec 2018 | Read review
“Board first as it is first come first serve”
JoseACOYA, 16 Jun 2018 | Read review
“U are at their mercy -them or the ferry (which is pleasant)”
TravelGoGoPro, 7 Apr 2018 | Read review
“Be careful when dealing with this company.”
909ginad, 15 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Winair
Founded in 1961, Windward Islands Airways, also known as WINAIR (WM) is a St. Maarten-based airline. WINAIR flies to 10 other destinations from its hub at Princess Juliana International Airport (SXM). These include Antigua, Dominica (Canefield and Douglas-Charles Airport), Guadeloupe, Nevis, Saba, San Juan (Puerto Rico), Saint Barths, St. Eustatius, St. Kitts, St. Maarten en Tortola. The airline also has about a dozen interline agreements with other airlines, and code share agreements with Air France and Air Antilles. WINAIR has a fleet of six aircraft: Five DHC-6 Twin Otter 300 planes, one ATR 42-500.

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